A Message from Celebrity Marketing

[celebritydave]

Thanks from me too Brian.

 

It would be wonderful if you could advise us when we book if the bed is by the balcony or by the bathroom.

 

Yes, I would like to see that too. With 5 S class ships, it is time to have that information somewhere on the website

[Lois R]

Any updates on the website issues?.....the first post was one month

ago...guess I am asking for too much too soon:eek::rolleyes::confused::(

[sarar]

How long is the website going to be down for, need to book excursions etc.

[CSGuy44]

It's good to know the issue is being addressed. Now, if it were only addressed more quickly!

[jannandjohn]

He might be trying to be MR NICE GUY, but it hasn't helped me login to my Celebrity..:mad:

[buzzybuzzbuzz]

It is nice to see the issues are recognised and very refreshing for someone to take ownership.

 

Good on you!

[Crystabel]

I appreciate the update, but after a month, the website still has multiple problems. That being said, after after filling out the special needs form several times and trying to "send" it, I gave up and sent an email. Just a short time later, I got a very nice email back from Simone assuring me that my husband's needs have been noted, and we can expect what he requires in our cabin upon embarkation. That's great customer service!

[Project_gal]

For everyone bemoaning the Celebrity website, there may be hope .... http://boards.cruisecritic.com/showthread.php?t=1701595

 

Sue

[Lois R]

For everyone bemoaning the Celebrity website, there may be hope .... http://boards.cruisecritic.com/showthread.php?t=1701595

 

Sue

 

Hi Sue, I saw the new excursion format too.

 

I would still like to know if we will be able to ever find specific

cabins again.....that has been out of service for....well, I am going

to guess and say over a year.:rolleyes:...probably longer than that.......