I'm so mad!!

[P.A.]

Calling all computer nerds...............For about 3 weeks now, I have not been able to pull up the Princess.com website. I know it is my computer because other people can. I can't even get in through Internet Explorer or Yahoo DSL. I've called the techs at AOL and they were not able to resolve this issue. We have tried all kinds of things. They said it might be an Internet Explorer problem and I will probably have to take my computer in to a professional.

 

Has this ever happend to anyone and can someone make any suggestions? This is the only website I can't get in! :(

[Dreamer333]

Perhaps you can get to it thru a different search engine...

 

For example, go to google.com and then enter Princess Cruise... and then click on the correct link.

 

This may work!

[DandyCandy]

sometimes if you go into the security settings and add the site to the trusted site list it will open it. why not try downloading firefox and see if that works.

[cynbar]

Strangely, I have had this problem also........

[asctony]

Calling all computer nerds...............For about 3 weeks now, I have not been able to pull up the Princess.com website. I know it is my computer because other people can. I can't even get in through Internet Explorer or Yahoo DSL. I've called the techs at AOL and they were not able to resolve this issue. We have tried all kinds of things. They said it might be an Internet Explorer problem and I will probably have to take my computer in to a professional.

 

Has this ever happend to anyone and can someone make any suggestions? This is the only website I can't get in! :(

 

Try using a different WEb Browser such as Opera, Firefox. They are free and much better and safer than IE. Happy Cruising!

[MFH]

I have had the same problem with other sites. If I go to google.com from aol, search for what I want (princess in your case), and then click on the hit on google, I can get there. My family thinks it's something aol does to the computer. Good Luck!

[WCAB]

I prefer to use firefox, it is safer but there are some web sites that will not let me in such as my .com address for my job, so then I switch to internet explorer and get right in. Do you get any type of error message?

 

Empty out your cookies and temporary files. Then try it. Next look for spyware.

[Pam in CA]

WCAB said my suggestion first -- remove your temporary files. AOL downloads graphics to your computer from every single page you open, including multiple graphics every time you sign on and view the Welcome Screen. If you go to the AOL message boards, they also download graphics to your computer. This creates a huge number of temporary files and if you try to go to a website, blocks the graphics from the website from loading.

 

Go to Settings > Internet (Web) Options > Select "Always compress web graphics" and save.

 

Then, on the same Options page, click the link "Use your Internet Explorer Settings" > Temporary Internet Files > Delete Files. It will probably take several minutes to delete the files.

[Iamthesea]

My DD had a similar problem, and she switched to Mozilla. Works now.;)

 

You can also try to go back to a date on your computer when you were able to get to the Princess site.

[Cruisin' Chick]

In July, we had troubles with accessing or staying on the Internet. We gave up (this computer always was kinda glitchy) and got new computers and a cable modem to replace the dial-up...a major improvement! Just got on Princess without any problem.

[MrsS471]

This has happened to me many times. You need to clear out your Internet Cache and Temporary Internet Files. Once you do that, retype the Princess.com website into the address bar and all should be well.

[Snoozeman]

Calling all computer nerds

 

I think they prefer "geeks" now.

 

All advice seems good so far... :)

[agentJoey]

If you haven't resolved your problem you may also check to see if your cookies are disabled. You may need to enable them. Some sites will not load if you donot have your cookies enabled.:rolleyes:

[mdmourges]

I agree with Agentjoey. Changing the cookie setting might do the trick. I actually had the security level on the cookie setting too high and that caused me to be restricted out of a bunch of websites.

 

Mark

[P.A.]

Thanks guys so much for all your expertise! I had already tried most of your suggestions on here and it didn't work. However, I did download the FireFox and was able to pull up Princess.com website. I had even called the place where they fixed my computer last, and he was stumped as to why there was just ONE website I could not pull up. Crazy! But now I can get it and I guess I am satisfied.

 

Thanks again for all you guys help and suggestions! I love this board! :) I'll be cruising next May to the Eastern Caribbean (2nd cruise on Princess & 2nd cruise to the Eastern Caribbean), so I'll be on here getting all the scoop!

 

Until then.............