Credit on ship board account

[antsp]

I have just returned of the Emerald and some how managed to end up with credit on my onboard account. Anyone know if this goes back onto your credit card automatically

[eandj]

we always spend ours. But from what I understand some obc's are not refundable if you don't spend them. I'd call.

[GUT2407]

Some OBC is refundable some non.

 

If you have a mix they use the non refundable first.

 

If you have left over refundable it goes bak on your credit card, it can take a while.

 

They are marked on your account with R and N next to OBC.

[GUT2407]

BTW never happened to me, but I've got wifey to thank for that.

[westendgirl]

They seem to change their policy frequently. We've been given cash in the past (exceeding $200). Just got off the Caribbean two days ago and were told cash refunds are for amounts under $25 only and the refund would be in the form of a check, mailed to our home. They will only refund 'refundable' credits, such as military. Most onboard credits are non-refundable.

[skynight]

Look at your folio. OBC's are marked refundable or non-refundable. If you have refundable OBC you will get the remaining money back. On our last cruise we did not get a credit on our credit card, but instead received a check in the mail about two weeks after we returned home. We did nothing it just arrived.

[likeadisguise]

They can't "refund" money to a credit card that was never charged for onboard expenses. If you have refundable OBC left over and don't cash out onboard, you'll get a check, but it'll take a while.

[GUT2407]

They can't "refund" money to a credit card that was never charged for onboard expenses. If you have refundable OBC left over and don't cash out onboard, you'll get a check, but it'll take a while.

 

Actually if the card was used to pay for he cries they can.