RFerrington Posted March 26, 2016 #76 Share Posted March 26, 2016 Initially, in all the Royal Suite Class materials I can recall, they referred to the ULTIMATE BEVERAGE PACKAGE for the Star Class. Now I'm seeing it listed as including the UNLIMITED BEVERAGE PACKAGE. Are these two things one and the same ?? Tom Hmmm...that is a sneaky subtlety. I hadn't noticed that change. I will be very disappointed if it turns out that they do not offer the Ultimate package as part of the Star service. I'm sure I won't be alone ! Link to comment Share on other sites More sharing options...
Clarea Posted March 26, 2016 #77 Share Posted March 26, 2016 Something tells me that Johnny Rockets is not included in the "Complementary Specialty Restaurants", but it's worth asking! :D Tom If you are on Oasis class, JR breakfast is complimentary for all. I don't know about Quantum class. Other classes don't offer any breakfast at JRs. Link to comment Share on other sites More sharing options...
Rare Tom-n-Cheryl Posted March 26, 2016 Author #78 Share Posted March 26, 2016 If you are on Oasis class, JR breakfast is complimentary for all. I don't know about Quantum class. Other classes don't offer any breakfast at JRs. Assuming we're awake for breakfast, 90% of the time it's going to be room service. :) Tom Link to comment Share on other sites More sharing options...
milkman32 Posted March 26, 2016 #79 Share Posted March 26, 2016 We are sailing Oasis April 2 and sales page is showing Royal suite class for both Junior suite and Grand Suite class as well. Has me curious as to whether it is starting a trial early! Link to comment Share on other sites More sharing options...
MattInFLL Posted March 26, 2016 #80 Share Posted March 26, 2016 Hmmm...that is a sneaky subtlety. I hadn't noticed that change. I will be very disappointed if it turns out that they do not offer the Ultimate package as part of the Star service. I'm sure I won't be alone ! I'm not too worried about that. In the Travel Agent FAQ it goes out of the way to say everyone in the suite gets it and it will be an unlimited soda package for those not old enough to drink. Plus we get in suite handcrafted cocktails. I think it's either Royal's famous inconsistency or them trying to cover all their bases on ages. Link to comment Share on other sites More sharing options...
Robenno Posted March 26, 2016 #81 Share Posted March 26, 2016 Tom you sound like me .lol..I am constantly looking for something the tells us exactly what we get. But they have definitely changed things from what I was originally told. We were supposed to have 7 day access to thermal spa and now just one. What is difference between ultimate and unlimited drink package? And why would they give you the royal replenish if they give you the ultimate. I have to not stress, I booked this before we knew anything about the suite class upgrades so it's all gravy for me, and I plan to take full advantage of it all. I go may 14th in 49 days of someone is before me or they start early to test it out I would love an update. Sent from my iPad using Forums mobile app Link to comment Share on other sites More sharing options...
MattInFLL Posted March 26, 2016 #82 Share Posted March 26, 2016 http://creative.rccl.com/Sales/Royal/Suites/16049781_RSC_Trade_Flyer.pdf Found it again. This is the most recent TA flyer. Clearly says Ultimate Beverage Package. Link to comment Share on other sites More sharing options...
Rare Tom-n-Cheryl Posted March 26, 2016 Author #83 Share Posted March 26, 2016 Tom you sound like me .lol.. Sorry to hear that ! :D ;) Tom Link to comment Share on other sites More sharing options...
Rare Tom-n-Cheryl Posted March 26, 2016 Author #84 Share Posted March 26, 2016 We are sailing Oasis April 2 and sales page is showing Royal suite class for both Junior suite and Grand Suite class as well. Has me curious as to whether it is starting a trial early! That would be a wise idea. Let's hope that's so, and we'll get plenty of feedback (and they'll have plenty of time to make changes too, not that that's always a good thing)! Tom Link to comment Share on other sites More sharing options...
silvermcs Posted March 26, 2016 #85 Share Posted March 26, 2016 http://creative.rccl.com/Sales/Royal/Suites/16049781_RSC_Trade_Flyer.pdf Found it again. This is the most recent TA flyer. Clearly says Ultimate Beverage Package. Thank you for providing. That was the most information I've read so far. I am excited about trying out the STAR service for the Genie, in suite handcrafted cocktails and not having to make ANY advance reservations. We are on Anthem July 9 for a 5-day cruise to try it out. Hopefully they have worked the kinks out by that time. Link to comment Share on other sites More sharing options...
MattInFLL Posted March 26, 2016 #86 Share Posted March 26, 2016 But still waiting for that welcome email.... :) Link to comment Share on other sites More sharing options...
Clarea Posted March 27, 2016 #87 Share Posted March 27, 2016 We are sailing Oasis April 2 and sales page is showing Royal suite class for both Junior suite and Grand Suite class as well. Has me curious as to whether it is starting a trial early! A JS is part of Royal's Suite class, but it has different perks than other suites. Link to comment Share on other sites More sharing options...
irishgal432 Posted March 27, 2016 #88 Share Posted March 27, 2016 Does anyone have the flyer that says that the Thermal Suite is unlimited? We are booked in May and would like access to the thermal suite daily. I would like to print it out and show them. I know they are extending free internet to those booked on Majesty prior to the announcement they were charging for internet? Link to comment Share on other sites More sharing options...
Clarea Posted March 27, 2016 #89 Share Posted March 27, 2016 http://creative.rccl.com/Sales/Royal/Suites/16049781_RSC_Trade_Flyer.pdf Found it again. This is the most recent TA flyer. Clearly says Ultimate Beverage Package. Thank-you for this Matt. This PDF is considerably smaller than the one I posted, and easier to read. Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted March 27, 2016 #90 Share Posted March 27, 2016 Can't wait to see how the hand crafted cocktails play out. I mean unless he lives with us, how will I get my lemon drop or Cosmo whenever I want one Link to comment Share on other sites More sharing options...
Robenno Posted March 27, 2016 #91 Share Posted March 27, 2016 I am not sure if it ever stated 7 days for the thermal suite but that is what I was told on one of my phone calls. I do have the original brochure on my desktop I will see if I can find it but I think it was vague like most of the amenities. Sent from my iPad using Forums mobile app Link to comment Share on other sites More sharing options...
klepton Posted March 27, 2016 #92 Share Posted March 27, 2016 Does anyone have the flyer that says that the Thermal Suite is unlimited? We are booked in May and would like access to the thermal suite daily. I would like to print it out and show them. I know they are extending free internet to those booked on Majesty prior to the announcement they were charging for internet? I don't have a pdf, but I got a screen-shot of the Royal Suites Class page listing star class amenities when I booked (9/24). It doesn't say unlimited thermal spa access, it just says: "Complimentary Spa Thermal Room Access". If no one can provide the PDF I will share this screen shot. Link to comment Share on other sites More sharing options...
MattInFLL Posted March 27, 2016 #93 Share Posted March 27, 2016 Bob - always happy to help :) John - it does say the Genie is available 24/7 - ? :) Irishgal - I agree that it never actually said unlimited spa thermal. It was just vague. I think the latest materials are the first time it was specific. But I do agree that was the implication before. Link to comment Share on other sites More sharing options...
MattInFLL Posted March 27, 2016 #94 Share Posted March 27, 2016 If this is a double post I apologize. Tapatalk is acting up. Bob - always happy to help :) John - it does say 24/7, doesn't it? :-) Irishgal – I have to agree that it never actually said anything specific like seven days for the spa thermal access. This is the first time it has ever been specific. But I do agree that the implication was it would be unlimited. Link to comment Share on other sites More sharing options...
Rare Tom-n-Cheryl Posted March 27, 2016 Author #95 Share Posted March 27, 2016 (edited) The following is part of an email I received (3/2/16 from Crown and Anchor) in response to some Royal Suite Class questions for our 5/29/16 Allure sailing: Star Class: Royal Loft Suite, Owner's Loft, Four Bedroom Family Suite (Presidential Family Suite), Grand Loft, Sky Loft Suite, Two Bedroom Aqua Suite Daily Gratuities Included Ultimate Beverage Package Royal Refreshment Beverage Package Complimentary Specialty Restaurants All Day Access to Coastal Kitchen Special In-Suite Dining Suite Lounge In-Suite Hand Crafted Cocktail Service Mini-Bar Specialty Bottled Water Nespresso Coffee Maker Service Complimentary VOOM Internet Service Complimentary Fitness Class Complimentary Spa Thermal Room Access (7 day pass) Exclusive Access to Signature Activities Complimentary in-room movies Luxury Bathroom Amenities featuring luxury brands: Hermes, Feragamo and L'Occitane Duxiana Mattress Frette Linens, Towels and Bath Robes Luxury Pillowtop Mattress Welcome Amenity Tom Edited March 27, 2016 by Tom-n-Cheryl Link to comment Share on other sites More sharing options...
Robenno Posted March 27, 2016 #96 Share Posted March 27, 2016 So I wonder if you take that email with you if they will honor it? Sent from my iPad using Forums mobile app Link to comment Share on other sites More sharing options...
Rare Tom-n-Cheryl Posted March 27, 2016 Author #97 Share Posted March 27, 2016 So I wonder if you take that email with you if they will honor it? Sent from my iPad using Forums mobile app I'd like to think that they would, but frankly I'm not much of a spa person ! Tom Link to comment Share on other sites More sharing options...
Clarea Posted March 27, 2016 #98 Share Posted March 27, 2016 The following is part of an email I received (3/2/16 from Crown and Anchor) in response to some Royal Suite Class questions for our 5/29/16 Allure sailing:... At least they confirmed the Ultimate (as opposed to Unlimited) Beverage Package. Link to comment Share on other sites More sharing options...
Rare Tom-n-Cheryl Posted March 27, 2016 Author #99 Share Posted March 27, 2016 At least they confirmed the Ultimate (as opposed to Unlimited) Beverage Package. Yep - I saw that too when going back over it. In the end it's their program and I'm sure they're going to tweak it as they see fit. As much as many of us would like to think that they owe us some sort of consistency, that's not going to happen. I'm sure we'll see more changes over the next few months. In that last PDF link which was given (intended for travel agents/"partners") was the following: 5. What are the exclusive communications a guest receives when booking the Royal Suite Class Program? All guests booked in a Star Class Suite will receive a welcome email 8 days after booking and a final reminder 7 days prior to sailing. In addition, the Travel Partner will receive a survey to help the Royal Genie enhance their clients experience 60 days prior to sailing. The survey is designed for the Travel Partner to call their client and ask them the survey questions. All guests booked in Sky and Sea Class, they will receive a welcome email 8 days after booking and a final reminder 7 days prior to sailing. For those of us who booked direct, will Royal reach out directly to us at the 60 day point? If so, I should be receiving an email on/about this coming Wednesday. Of course, those booking earlier in the month should have already started receiving theirs. How many months ago did they announce this program? !! :rolleyes: Tom Link to comment Share on other sites More sharing options...
Clarea Posted March 27, 2016 #100 Share Posted March 27, 2016 ... How many months ago did they announce this program? !! :rolleyes: Tom Might have been earlier, but I have notes from August 2015. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now