Is an Itemized Statement of Folio Charges Available?

[2pbears]

We just returned from our second Azamara cruise on the Quest. We were able to check our folio for onboard charges via the television but we did not receive a final print out delivered to our room on the final day of the cruise as we have experienced on other lines. This has only become an issue because we had a visit to the Medical Center while onboard and as I review the claim form for our insurance coverage they require not only a bill for the services (which Azamara did provide) but also proof of payment. I am assuming that a printout of our folio listing this charge would suffice. Is it possible to get such a thing? We will appreciate any help or info you can offer.

[Grandma Cruising]

Sorry, can't help, Bonnie may be able to. I would think that Azamara would be able to provide you with a print-out if you contact them asap.

 

 

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[2pbears]

Thank you Grandma Cruising. I will try calling them in the morning.

[excitedofharpenden]

The last three or four cruises I've had the final bill emailed to me. Not sure what triggers it.

[BillC]

If you send your request to:

azamaraguestrelations@azamaraclubcruises.com

they will email you a copy of the final bill. You'll need to provide your booking # as well as name, etc. They usually respond in a few days.

[2pbears]

If you send your request to:

azamaraguestrelations@azamaraclubcruises.com

they will email you a copy of the final bill. You'll need to provide your booking # as well as name, etc. They usually respond in a few days.

 

Excellent! Thank you for this information.

[2pbears]

Just wanted to once again thank everyone who responded to this post and to let you know the outcome.

 

I sent an email to Guest Relations on Sunday and received an automated acknowledgement immediately. When I opened my email Inbox this morning (Wednesday) there was an itemized statement of our onboard charges for the cruise. Nice work Azamara and very much appreciated.

[BBMacLaird]

Just wanted to once again thank everyone who responded to this post and to let you know the outcome.

 

I sent an email to Guest Relations on Sunday and received an automated acknowledgement immediately. When I opened my email Inbox this morning (Wednesday) there was an itemized statement of our onboard charges for the cruise. Nice work Azamara and very much appreciated.

 

Thank you for letting us know the outcome.

And thank you to BillC for providing the Guest Relations email.