Status match

[Aladdin22]

Booked MSC cruise and applied for Status Match. We’re Diamond Plus with RCI but have only been awarded Classic.

 

From reading posts on CC it seems everyone Diamond and above have been given Black cards, as have friends of ours.

 

Have phoned MSC and was told to email my query, but as yet no reply.

 

Any thoughts ?

[cruzeluver]

Yep, somebody messed up. You should definitely be black card members. Call them and they should be able to correct it.

[Aladdin22]

Well I did, told to email, still not answered. Never answered an email yet ( in the last month, about something different)

[Hey Tina]

Call again.

[windlicht]

I have to admit - I am one of those annoying customers. I call them with the silliest questions and when I need something and it takes more than a few hours, I call back the next day. I'd actually call every day, stay pleasant - but persistent. I works!

[traceytd]

Booked MSC cruise and applied for Status Match. We’re Diamond Plus with RCI but have only been awarded Classic.

 

 

 

From reading posts on CC it seems everyone Diamond and above have been given Black cards, as have friends of ours.

 

 

 

Have phoned MSC and was told to email my query, but as yet no reply.

 

 

 

Any thoughts ?

 

 

 

That’s wrong... I filled out the form and the same day was upgraded to Gold... I was emerald on RCCL [emoji2] call them back which Is so much fun lol

 

 

Sent from my iPad using Forums

[cellfree]

Try this email (if it is different than the one you already tried): stacey.campbell@msccruisesusa.com

[Europeantraveler1]

What are the perks if your status match makes you a “black” MSC cruiser??

[Hey Tina]

What are the perks if your status match makes you a “black” MSC cruiser??

 

All the current perks for those who "earned" it.

[Beamafar]

What are the perks if your status match makes you a “black” MSC cruiser??

 

Here's a link to the page that outlines the benefits:

 

https://www.msccruises.ie/en-ie/MSC-Voyagers-Club/Voyagers-Club.aspx

[suzyed]

Booked MSC cruise and applied for Status Match. We’re Diamond Plus with RCI but have only been awarded Classic.

 

From reading posts on CC it seems everyone Diamond and above have been given Black cards, as have friends of ours.

 

Have phoned MSC and was told to email my query, but as yet no reply.

 

Any thoughts ?

We are Diamond on RCI and got Black Status. If you can't contact anyone to fix it, why not try and re-apply?

[Europeantraveler1]

Thank you “Beamafar”!! That worked perfectly!

[Beamafar]

Thank you “Beamafar”!! That worked perfectly!

 

You're welcome! :)

[Aladdin22]

After another couple of emails have finally got the black card!

[Beamafar]

Glad you got it sorted!