Cruise Personalization Login Idiocy

[Ithikan]

Aren't most of this line's web addresses "azamaraclubcruises.com"?

[BBMacLaird]

17 minutes ago, Ithikan said:

Aren't most of this line's web addresses "azamaraclubcruises.com"?

Both work....Azamara.com or Azamaraclubcruises.com

[stpie]

Mine bounced back, too. Said "address not found."

 

I can't log in through the Voyage planner.  Says 

"The information you attempted to submit is incorrect. Please try again."  

 

I can go through main Sign In/Create Account tab, but it is always a little alarming when my cruise info can't found!

 

I have two cabins booked (same last name, same cruise), so I am always logging in and out, and the website doesn't remember my log in.

[Grandma Cruising]

11 hours ago, BBMacLaird said:

To those of you having trouble accessing our Voyage Planner, this request just came from my web gurus...

 

"Please have them email us their booking ID, ship, sail date, and last names. I haven’t been able to replicate any issues with the data I’ve been testing. Please email: webcontent@azamara.com"
 

I did so - my email obviously went through as I got a reply acknowledging it. Then later got a reply saying that the problem had been fixed. I tried it out using my IPad and it worked straight away - from My Account I could access my Voyage Planner straight away, with no message about it not being secure.

That’s what I call a very quick response - well done Azamara.

[BBMacLaird]

Thanks to HGC and all of you who sent in your booking information. It was very helpful to the web team to identify the log in problem.