Who is responsible (cold food)?

[Silverspringcruiser]

In the MDR is there someone who has the primary responsibility to make sure dishes don't sit out too long before being sent to the tables? Just got back from a cruise and our meals were often either not hot or dried out from sitting under a heat lamp. It's a shame to have what would have been wonderfully prepared meals ruined by poor time management. We had anytime dining, if that matters.

[c-boy]

ya might get a faster response if you post on the cruise line thread. 

[Silverspringcruiser]

I was looking for the job title, which I assume is the same for all cruise lines, so posting it on the board about food would be the logical place to put it.

[pacruise804]

I think all matters of food delivery would fall under the Maitre 'D, and quality of food would fall under the head chef.  The Maitre 'D should at least be able to direct you to the proper person if he/she is not it.

[angie7911922]

I would think it would fall to the head waiters or the Maitre 'D. We've never had an issue, so I would definitely mention something to your cruise line so if there is a continued problem, they can fix it.

[Silverspringcruiser]

So the problem is usually the waiters taking to long to retrieve the food, not that the cooks are making the dishes too early?

[cb at sea]

If the food is inedible, have your waiter replace it.  Squeaky wheel!