Two different cabins and booking numbers for the same cruise and same name?

[Musky Ike]

Princess continues to amaze me lately. I re-fared a booking with my TA and added a casino credit to it. Simple enough right? I now have two bookings listed on my personalizer for the same cruise  with different cabin numbers and booking numbers. The old one has everything we have added to it and the new one only has the casino credit listed. Possibly because it was for "new bookings" but I thought the re-fare could count. I notified the TA and we will see, but maybe I could have kept quiet and ended up with his and hers cabins 😁 They are next to each other. Anybody experience this before?

[Sea Hag]

Never a dull moment with cruising these days.

[pms4104]

Does your TA understand the difference between refaring and new bookings well enough to have handled this appropriatelt?

[Musky Ike]

1 minute ago, pms4104 said:

Does your TA understand the difference between refaring and new bookings well enough to have handled this appropriatelt?

All she did was forward the email I sent her, to the casino department after the re-fare. I am amazed that their system would even allow them to generate a new booking number without a downpayment. Believe me, the first thing I did was check my FCD's and credit card account. 

[galelynn]

9 hours ago, Musky Ike said:

Princess continues to amaze me lately. I re-fared a booking with my TA and added a casino credit to it. Simple enough right? I now have two bookings listed on my personalizer for the same cruise  with different cabin numbers and booking numbers. The old one has everything we have added to it and the new one only has the casino credit listed. Possibly because it was for "new bookings" but I thought the re-fare could count. I notified the TA and we will see, but maybe I could have kept quiet and ended up with his and hers cabins 😁 They are next to each other. Anybody experience this before?

We are experience the same thing, price dropped on our cabin and so TA rebooked it.  Guess what we have had 2 cabins for over 3 weeks now.  The one originally booked and the other that Princess put in there so our air price would stay the same.  Wish they would take off the unwanted one!

[Musky Ike]

Update: Talked with my TA. This problem is with me 😉. She is just doing a temporary booking to make sure all goes right with the cost and perks before cancelling the previous one and hopefully getting our original cabin back. In all the  cruises we have done this is my first temporary or hold booking . I didn't realize it would show up on the personalizer and panicked, for nothing. My Bad . I guess I have trust issues. I will let the pro do her job now.

[cr8tiv1]

1 hour ago, Musky Ike said:

Update: Talked with my TA. This problem is with me 😉. She is just doing a temporary booking to make sure all goes right with the cost and perks before cancelling the previous one and hopefully getting our original cabin back. In all the  cruises we have done this is my first temporary or hold booking . I didn't realize it would show up on the personalizer and panicked, for nothing. My Bad . I guess I have trust issues. I will let the pro do her job now.

 

I've learned to "trust" my travel agent.  I am also the one who adds confusion to her job.  Thank goodness she is very efficient and ALWAYS responds to my questions.  Of course, she is always right and I have to apologize.