Booked Specialty Dining - will it automatically populate the Navigator app?

[Josie201]

I booked our three complimentary specialty dinners on line today.  It noted on my screen as confirmed but I didn’t receive any email confirmation.  Maybe I will over the next day or so.  I also wondered if it would automatically show up in my Navigator app like reservations do on the Celebrity app.   The Navigator app for the January 7 cruise is still blank other than the basic itinerary.  

[SDARCH]

They will show up in the Navigator app...but they will come and go in the weeks before your departure.  By the time you board, they will stay.  Same for excursions.

I have always received an email confirmation...so that is strange, but I wouldn't worry.

[Florida_gal_50]

I don’t recall them showing in my navigator app for my recent cruise until I got on the ship but maybe I just didn’t look hard enough.  I had an email confirmation issue.  For some reason it doesn’t like my email which I consider my primary email but it likes my hotmail.  It never did show up.  Unfortunately I had to call to get them to email me.

[onthelido2]

We are experiencing the same thing for our specialty dining reservations. The app still shows that we have dining credits to use and I booked reservations weeks ago. I am wondering if I should try to rebook??  Also, we received email confirmation for a shore excursion and after I dropped the confirmation email in a folder it disappeared. Has me worried  anyone else experienced any of this?🫤

[StLouisCruisers]

My dinner reservations and shore excursions showed up on the itinerary section on my Nav. App. They stuck around too and didn’t come and go like some have said. 

[CurlerRob]

Our dinners and ShoreEx showed on the app once booked, but I just added an additional dinner a few days ago and all of my dinners and excursions vanished from the app. 

 

After a couple of days with nothing showing, I logged out then back in and everything was back and refreshed. You may want to try that.

 

HAL is not a poster child regarding the use of technology. 👿      🍻🥌

[crystalspin]

Hey my (two) dinner reservations and (two) shore excursions are there in my first upcoming cruise, but I can't figure out how to view the second of our B2B...

 

The dinners and ShoreXes are each one HIA perk and one pre-paid-for.

 

Anyone walk me through seeing my second itinerary? I can "see" my upcoming cruises all the way to 2024, but not the itinerary or any way to add to it.

[Josie201]

Just to close off on this.  I did a chat with HAL this morning.  They gave me a number to call.  I called.  After 20 minutes waiting for a chat person, 20 minutes waiting on hold, I was told their system  was down and to try again later ..... hahahaha.  But, I just tried, and everything is showing now in my Navigator app. 

[VMax1700]

19 minutes ago, Josie201 said:

I was told their system  was down and to try again later

Perhaps that explains why I received a notification on the Navigator App earlier today  asking if we were ready for our adventure ashore?  The shore excursion was scheduled for September 8th 2022 - yes, nearly 3 months ago.

😭

 

[Florida_gal_50]

15 hours ago, crystalspin said:

Hey my (two) dinner reservations and (two) shore excursions are there in my first upcoming cruise, but I can't figure out how to view the second of our B2B...

 

The dinners and ShoreXes are each one HIA perk and one pre-paid-for.

 

Anyone walk me through seeing my second itinerary? I can "see" my upcoming cruises all the way to 2024, but not the itinerary or any way to add to it.

I have done 3 B2B in the last year.  While I think the second week was populated in navigator it showed nothing until half way through the day on the second voyage.  If there is a way I don't know it.