website

[themob]

Anyone having problem logging into Princess?

[arizonaperson]

Yes, I have been for months now.  I have not tried on my regular laptop. But on my iPad mini, princess.com keeps saying sorry for the inconvenience. apparently princess does not want me to book, that’s what I’ve chalked  it up to. Maybe my iPads operating system is no good out of date? I have no idea ,but I have no problems getting other websites on my iPad. 

[arizonaperson]

This is what I get

[themob]

Thanks

[Rick&Jeannie]

53 minutes ago, arizonaperson said:

Yes, I have been for months now.  I have not tried on my regular laptop. But on my iPad mini, princess.com keeps saying sorry for the inconvenience. apparently princess does not want me to book, that’s what I’ve chalked  it up to. Maybe my iPads operating system is no good out of date? I have no idea ,but I have no problems getting other websites on my iPad. 

Only thing I can suggest is to check to make sure you have the latest update for the app.  There have been at least a couple over the past month or so.

[arizonaperson]

1 minute ago, Rick&Jeannie said:

Only thing I can suggest is to check to make sure you have the latest update for the app.  There have been at least a couple over the past month or so.

I am not on the app.

just www.princess.com or Princess.com

[Rick&Jeannie]

5 minutes ago, arizonaperson said:

I am not on the app.

just www.princess.com or Princess.com

My apologies...you mentioned your iPad mini...and I assumed!  (I know...sorry!)  If you are using Safari then perhaps try Chrome?  I have zero trouble using chrome in my iPad, but to be honest I do most of my work using the website on a PC desktop.

[Ken the cruiser]

6 minutes ago, arizonaperson said:

I am not on the app.

just www.princess.com or Princess.com

Have you recently cleared all of your History and Cache from your browser? That may also be causing the issue.

[arizonaperson]

Thanks everyone. I was just trying to answer the author/ thread starter. Yes, I have been having issues with Princess.com.

yes cache & cookies, history  are clear.

only want safari on my iPad.

i’m good,thanks for the replies. 

[Sea Hag]

I get this from time to time, and I just try again a few times. Mostly, things work then. YMMV. I think they have some fundamental flaws in their website coding, and that's causing intermittent, squirrely errors. 

[tipofthehook]

On 1/14/2023 at 3:05 PM, arizonaperson said:

This is what I get

It’s frustrating, for sure.

A while back, for some unknown reason, I received this same message when I was looking at booking suite staterooms. Then it would kick me out of the booking I was looking at making me have to start again from the beginning. However, when it happened the second attempt, I used the refresh arrow in the browser bar, the stateroom selections came back but I could only look at veranda or lower.