Nastygram from Antorcha's liaison

[PACD_JG]

For all the children being children folks...

 

I barely like my own kids, so what makes you think I'm going to like yours?

[kazu]

1 hour ago, Colorado Klutch said:

The one point HAL ignores is THEY SHOULD ENFORCE ADULTS ONLY AREA POLICIES! Why describe areas of the ship as "Adult" and not enforce them as adults only? 

 

As mentioned previously, you won't find kids running around in the casino. Why? Well, because the staff enforce the policy of the casino being an adults only area. There is no reason at all HAL can't enforce the same policies at the Retreat Cabanas and the aft pool area.

 

My brother and his wife recently returned from a Caribbean cruise aboard Nieuw Amsterdam. My brother said there were ALWAYS kids in the aft "Adult" pool. People always complained about it. Only once did a staff member politely ask the parent to take her kids to the other pool. Why is that so hard? Why is this a policy passengers are free to completely disregard with no consequences? 

 

There is no Adult only pool now - at least not on most ships.  The aft pool at the Sea View had a sign that stipulated age and that children under x age must be accompanied by an adult.  The children were allowed in the aft pool.

 

I posted a pic of the signage on my LIVE thread.  

[Colorado Klutch]

43 minutes ago, kazu said:

 

There is no Adult only pool now - at least not on most ships.  The aft pool at the Sea View had a sign that stipulated age and that children under x age must be accompanied by an adult.  The children were allowed in the aft pool.

 

I posted a pic of the signage on my LIVE thread.  

 

Thank you. Apparently there is a lot of confusion about this. Every cruise web site I see about Koningsdam indicates the aft Sea View pool is adults only. But as you point out, I don't see this on the Holland America web site.

I'm recalling seeing a sign indicating the Sea View pool is adults only, but another sign at the sea view pool indicated children must be supervised. Yeah, confusing.

Edited May 19, 2023 by Colorado Klutch

[kazu]

13 minutes ago, Colorado Klutch said:

 

Thank you. Apparently there is a lot of confusion about this. Every cruise web site I see about Koningsdam indicates the aft Sea View pool is adults only. But as you point out, I don't see this on the Holland America web site.

I'm recalling seeing a sign indicating the Sea View pool is adults only, but another sign at the sea view pool indicated children must be supervised. Yeah, confusing.

 

I got educated on my LIVE thread by Copper.  I was astounded to see all the children in the Sea View Pool thinking it was adults only as they had been in the past and he explained about two years ago, a lot of the ships changed.  I went to look at the signage and indeed, I  was eating my words - children were allowed.
 

[Colorado Klutch]

1 minute ago, kazu said:

 

I got educated on my LIVE thread by Copper.  I was astounded to see all the children in the Sea View Pool thinking it was adults only as they had been in the past and he explained about two years ago, a lot of the ships changed.  I went to look at the signage and indeed, I  was eating my words - children were allowed.
 

 

This seems to be a common misperception. I admit I didn't hang out in the Sea View area aboard Koningsdam last week. The instant I stepped out there, I was choking on smoke. So I simply didn't go there. 

[KAKcruiser]

This is a message for Ols Salt.  In my opinion you should have had your money refunded for the retreat.  If I were you, I would send a letter to HAL customer relations detailing your experience and asking for a refund.  It would not matter to me that it was 5 months ago.  Even if they are not agreeable, you at least would get the satisfaction that you tried.  And you might be surprised at their response.