gunnywife Posted June 30, 2023 #1 Share Posted June 30, 2023 Please suggest the best person to send a letter of praise to about a recent cruise. i would appreciate 2 or 3 names 1 Link to comment Share on other sites More sharing options...
Fortunate 2 travel Posted June 30, 2023 #2 Share Posted June 30, 2023 2 minutes ago, gunnywife said: Please suggest the best person to send a letter of praise to about a recent cruise. i would appreciate 2 or 3 names I don’t have that answer. Just wanted to say how wonderful it was reading your question. Love the positivity!! 2 Link to comment Share on other sites More sharing options...
Rare Lady Arwen Posted June 30, 2023 #3 Share Posted June 30, 2023 Sorry, can’t help you but I was delighted to read your title and your intentions. Not enough people giving praise these days. Thank you. 4 Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted June 30, 2023 #4 Share Posted June 30, 2023 9 minutes ago, gunnywife said: Please suggest the best person to send a letter of praise to about a recent cruise. i would appreciate 2 or 3 names Last I had: customerrelations@princesscruises.com Collin Steinke Director, Customer Relations csteinke@princesscruises.com Mario Siebaldi Senior Vice President Guest Experience msiebaldi@princesscruises.com 1 2 Link to comment Share on other sites More sharing options...
Rothko1 Posted June 30, 2023 #5 Share Posted June 30, 2023 I'd also think about sending it to the President of Princess: John Padgett 3 Link to comment Share on other sites More sharing options...
Rare Honolulu Blue Posted June 30, 2023 #6 Share Posted June 30, 2023 (edited) 20 minutes ago, gunnywife said: Please suggest the best person to send a letter of praise to about a recent cruise. i would appreciate 2 or 3 names I assume you said good words about it and/or them in the survey you received after your cruise. That's the most important thing. Additionally, I'd send an old-fashioned letter straight to Johnny in Santa Clarita. I'm too lazy to find the address, sorry. Mr. Padgett is several levels above the people you want to praise, but that's the point. His staff will direct your praise to where it's most deserved or appreciated. Edited June 30, 2023 by Honolulu Blue 2 Link to comment Share on other sites More sharing options...
Steelers36 Posted June 30, 2023 #7 Share Posted June 30, 2023 14 minutes ago, PacnGoNow said: Last I had: customerrelations@princesscruises.com Collin Steinke Director, Customer Relations csteinke@princesscruises.com Mario Siebaldi Senior Vice President Guest Experience msiebaldi@princesscruises.com I am sure someone in the know posted a long time ago that Siebaldi was gone from PCL. IDK if Collin is still in his role or not (no contact to/from CR for a long time now). 2 1 Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted June 30, 2023 #8 Share Posted June 30, 2023 36 minutes ago, gunnywife said: Please suggest the best person to send a letter of praise to about a recent cruise. i would appreciate 2 or 3 names You could send to the President of Princess: John Padgett JPadgett@Princesscruises.com Last I heard, he was still there.😳 1 Link to comment Share on other sites More sharing options...
Rare LACruiser88 Posted June 30, 2023 #9 Share Posted June 30, 2023 53 minutes ago, PacnGoNow said: Last I had: customerrelations@princesscruises.com Collin Steinke Director, Customer Relations csteinke@princesscruises.com Mario Siebaldi Senior Vice President Guest Experience msiebaldi@princesscruises.com In the past we would mail our letters to Siebaldi. However, he was fired last year and the position was vacant for some time. Recently, we have been mailing our letters to Padgett at the corporate office. They have responded with a letter in kind. 1 1 Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted June 30, 2023 #10 Share Posted June 30, 2023 26 minutes ago, LACruiser88 said: In the past we would mail our letters to Siebaldi. However, he was fired last year and the position was vacant for some time. Recently, we have been mailing our letters to Padgett at the corporate office. They have responded with a letter in kind. What about Steinke? Appreciate it. Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted June 30, 2023 #11 Share Posted June 30, 2023 58 minutes ago, LACruiser88 said: In the past we would mail our letters to Siebaldi. However, he was fired last year and the position was vacant for some time. Recently, we have been mailing our letters to Padgett at the corporate office. They have responded with a letter in kind. Okay, this is the latest I could find. Executive Contacts (Updated June 25, 2023) Primary Contact Collin Steinke Director, Customer Relations 24305 Town Center Drive Santa Clarita, CA 91355 csteinke@princesscruises.com Secondary Contact Lorna Warren Vice President Guest Services 24305 Town Center Drive Santa Clarita, CA 91355 lwarren@princesscruises.com Chief Executive John Padgett President 24305 Town Center Drive Santa Clarita, CA 91355 jpadgett@princesscruises.com Who knows….🤔 2 Link to comment Share on other sites More sharing options...
Rare LACruiser88 Posted June 30, 2023 #12 Share Posted June 30, 2023 (edited) 4 minutes ago, PacnGoNow said: Okay, this is the latest I could find. Executive Contacts (Updated June 25, 2023) Primary Contact Collin Steinke Director, Customer Relations 24305 Town Center Drive Santa Clarita, CA 91355 csteinke@princesscruises.com Secondary Contact Lorna Warren Vice President Guest Services 24305 Town Center Drive Santa Clarita, CA 91355 lwarren@princesscruises.com Chief Executive John Padgett President 24305 Town Center Drive Santa Clarita, CA 91355 jpadgett@princesscruises.com Who knows….🤔 They have gone thru so many changes since the restart that I gave up trying to keep up with the musical chairs. Hence, we send letters directly to JP. 🙂 I should add that we know for sure that the crew members and their superiors onboard have received copies of our letters and that it has helped them with assignments, promotions and even free excursions. Edited June 30, 2023 by LACruiser88 1 Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted June 30, 2023 #13 Share Posted June 30, 2023 1 minute ago, LACruiser88 said: They have gone thru so many changes since the restart that I gave up trying to keep up with the musical chairs. Hence, we send letters directly to JP. 🙂 So true! But, OP asked for 2 or 3. 😄 1 Link to comment Share on other sites More sharing options...
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