Princess Cruise lines and EZ Air – and question/possible warning if you have suffixes to the end of your name

[Hollyann]

This is a bit of a dilemma, but for the very short question -  I am wondering if anyone else has had any issue with their suffixes (such as Jr., III, etc.) not showing up when booking with EZ Air.  If so, were you able to fly just fine if it did not match your passport?  Or was it a problem? 

Or does your suffix show up in your cruise booking where you can see it just fine and therefore it shows up when you book EZ Air and everything went just fine for you? Then that means that my Princess booking is an issue..

 

I have had a frustrating week attempting to book flights for my DH. The bad… my husband has a roman numeral two “II” at the end of his last name. The good is that I had a terrific Princess rep yesterday that stood by me and fought for me to be able to be connected to EZ Air.  We booked our cruise in early July through Costco and the “II” was correctly added to his reservation.  I called Princess about a week ago and carefully created his Captain’s Circle number and asked for the “II” to be added. According to three different people at Princess it is on his cruise reservation – but I still cannot see it on his Cruise actualizer.  When I went to book EZ Air, the suffix did not show up there. After choosing your flights, EZ Air requires you check a box stating that you are 100% sure that the name matches your passport, etc.  Since it had no suffix, I chose not to book our flights. I called the number listed on Wednesday, which was Princess CL, and spent 1 hour and 48 minutes talking to someone who kept putting me on hold but assured me that he could fix it.  Finally, I saw an “Ii”.  I explained that we needed it to be “II”.  He put me on hold again and said that he fixed it, but it would take 24-48 hours to show up.  I told him that I wanted to book our flights that night because the rates keep increasing. He said that if he did it, as opposed to me, that the “II” would show up, so we painstakingly did so.

Well, yesterday, 48 hours later, and the suffix was still wrong. I called Princess and got a savvy CS agent who said that the person on Thursday simply added Ii to the last name of my DH, not in the suffix area which was wrong. She corrected that. But we could still not see it on the actualizer.  We rebooked his flight again (4th time this week).  However, she assured me that she has been taught that the II was in the EZ Air system and would be added once the flight was ticketed. I told her that even though she was the quickest and most helpful person that I had spoken to, I would feel much better if I could hear that directly from EZ Air or see that in writing. She spoke with her supervisor.  Her supervisor reiterated that the suffix would appear on our tickets and did not want her to connect me to EZ Air.

 

While waiting for her supervisor to get back with her, she was reading up on it and saw that “Suffixes are not needed on record unless two or more guests with identical names are traveling” but then said she saw that “EZ Air Agent will need to add suffix manually after air has been booked if customer insists”.  She decided to PERSIST for me and finally received permission for me to be able to speak to EZ Air to receive confirmation that my DH would have the suffix added once his flight was ticketed.  Now, one hour into the call, she transferred me and let me know that EZ Air and said that we SHOULD have the correct name on there prior to the booking and we need to cancel the flight and rebook. ARRGG!!  But so happy that the CS Rep pushed for me!!

 

Unfortunately, I got a newish EZ Air person. At first she said she would have to rebook the flight.  And she said that the flight that the CS and I had just rebooked for $1398 on the same call suddenly jumped to $1556 and wanted permission to cancel the flight. I said no.  She said that she would ask for permission to honor the price.  She said that she could not get permission, but had cancelled the flight. I told her that I did NOT give her permission to do so. But okay, rebook it and I will pay for it.  Then suddenly the flight back from Rome was no longer available for my DH… WHAT??  There were plenty of seats!! She then went on to say that American Airlines is updating on their computer at their facility.  I then went to Princess website and could still book the entire flight just fine for $1398 – only the wrong name was still on there. Much longer story shortened. After TWO ¼ hours with the EZ Air rep on the phone, she rebuilt the flight for $1428.  I don’t care about the $30, but my DH’s name was STILL showing up without the II on the Princess reservation. She said she talked to customer service and got the $30 reduction and would send me an email with the correct name on it. It would take 30 minutes to arrive. Well, an email did arrive last night with a PDF with mine and my son’s flight on it. The other record locater with my DH’s flight was not on the email. So not confirmation that his name is correct on their end.  I went into our flights today and added our American Airlines and United Frequent Flyer #s and my son and I can see our flights on our phone and online.  They would not accept my husband’s frequent flyer number and when I went into American Airlines and tried to match his record locater with his name, it would not allow it.

So after 1 and 48 minutes on the phone Wednesday, 3 hours and 16 minutes yesterday and countless hours trying to reconcile our flight numbers, and rebooking my DH’s flight MULTIPLE times, I am still not sure if his name is correct. At this time my plan is on Monday, when I think there is a better chance to speak with a supervisor, I am going to ask again to speak to EZ Air and try to get to a knowledgeable person to see if his name is correct. If it were not for the fact that booking these flights elsewhere would cost us about $2000 more each person (trust me I have checked) I would give up. But these are good flight times for the price.

If anyone has suggestions/ recommendations, please let me know.  Thanks for allowing me to vent, this has definitely put a damper on the excitement of the cruise. I would much rather be planning our excursions…

[dickinson]

I'm so sorry to hear your tale of woe.  This is not the Princess of before Covid.  I have nothing else to offer but just empathy.  

[Steelers36]

2 hours ago, Hollyann said:

We booked our cruise in early July through XXXXX and the “II” was correctly added to his reservation.  I called Princess about a week ago and carefully created his Captain’s Circle number and asked for the “II” to be added. According to three different people at Princess it is on his cruise reservation – but I still cannot see it on his Cruise actualizer.

First I am sorry to read your tale of troubles in getting a name field fixed (which should be easy-peasy) and for having to struggle with EZ-Air reservation.  I do hope your son is not "III", so same problem won't happen there (just kidding).

 

Anyway, not that I blacked out your travel agency.  We are not supposed to be naming TA's on Cruise Critic.  Most people call this one Big Box and that seems to get by (don't ask me why).

 

Anyway, when the BB agency setup your cruise booking, any passenger not already having a Captain's Circle number would be assigned one (or should be).  I presume husband has not cruised with Princess before??? 

 

If I take the above literally, it sounds like you were creating a Captain's Circle profile for him which reads like registering him and now I am wondering if he has TWO CC member numbers.  You shouldn't have need to do that.

 

It is called the Cruise Personalizer.  If you login to the Cruise Personalizer for the voyage (you can login or use Name, Birthdate, Booking Number), you can see booking details, but also get to the Travel Summary.  This will download a PDF of your booking and it will show everything but the dollars involved (because you booked with an outside travel agency).  However, the Travel Summary will have personal details at the top - including CC Member Number.  Check for that information and I would also make sure he doesn't have two numbers.

 

Finally, did you ask the airline what they see in a res record and if they can correct anything since husband is a registered FF with them?

[PacnGoNow]

2 hours ago, Hollyann said:

This is a bit of a dilemma, but for the very short question -  I am wondering if anyone else has had any issue with their suffixes (such as Jr., III, etc.) not showing up when booking with EZ Air.  If so, were you able to fly just fine if it did not match your passport?  Or was it a problem? 

Or does your suffix show up in your cruise booking where you can see it just fine and therefore it shows up when you book EZ Air and everything went just fine for you? Then that means that my Princess booking is an issue..

 

I have had a frustrating week attempting to book flights for my DH. The bad… my husband has a roman numeral two “II” at the end of his last name. The good is that I had a terrific Princess rep yesterday that stood by me and fought for me to be able to be connected to EZ Air.  We booked our cruise in early July through Costco and the “II” was correctly added to his reservation.  I called Princess about a week ago and carefully created his Captain’s Circle number and asked for the “II” to be added. According to three different people at Princess it is on his cruise reservation – but I still cannot see it on his Cruise actualizer.  When I went to book EZ Air, the suffix did not show up there. After choosing your flights, EZ Air requires you check a box stating that you are 100% sure that the name matches your passport, etc.  Since it had no suffix, I chose not to book our flights. I called the number listed on Wednesday, which was Princess CL, and spent 1 hour and 48 minutes talking to someone who kept putting me on hold but assured me that he could fix it.  Finally, I saw an “Ii”.  I explained that we needed it to be “II”.  He put me on hold again and said that he fixed it, but it would take 24-48 hours to show up.  I told him that I wanted to book our flights that night because the rates keep increasing. He said that if he did it, as opposed to me, that the “II” would show up, so we painstakingly did so.

Well, yesterday, 48 hours later, and the suffix was still wrong. I called Princess and got a savvy CS agent who said that the person on Thursday simply added Ii to the last name of my DH, not in the suffix area which was wrong. She corrected that. But we could still not see it on the actualizer.  We rebooked his flight again (4th time this week).  However, she assured me that she has been taught that the II was in the EZ Air system and would be added once the flight was ticketed. I told her that even though she was the quickest and most helpful person that I had spoken to, I would feel much better if I could hear that directly from EZ Air or see that in writing. She spoke with her supervisor.  Her supervisor reiterated that the suffix would appear on our tickets and did not want her to connect me to EZ Air.

 

While waiting for her supervisor to get back with her, she was reading up on it and saw that “Suffixes are not needed on record unless two or more guests with identical names are traveling” but then said she saw that “EZ Air Agent will need to add suffix manually after air has been booked if customer insists”.  She decided to PERSIST for me and finally received permission for me to be able to speak to EZ Air to receive confirmation that my DH would have the suffix added once his flight was ticketed.  Now, one hour into the call, she transferred me and let me know that EZ Air and said that we SHOULD have the correct name on there prior to the booking and we need to cancel the flight and rebook. ARRGG!!  But so happy that the CS Rep pushed for me!!

 

Unfortunately, I got a newish EZ Air person. At first she said she would have to rebook the flight.  And she said that the flight that the CS and I had just rebooked for $1398 on the same call suddenly jumped to $1556 and wanted permission to cancel the flight. I said no.  She said that she would ask for permission to honor the price.  She said that she could not get permission, but had cancelled the flight. I told her that I did NOT give her permission to do so. But okay, rebook it and I will pay for it.  Then suddenly the flight back from Rome was no longer available for my DH… WHAT??  There were plenty of seats!! She then went on to say that American Airlines is updating on their computer at their facility.  I then went to Princess website and could still book the entire flight just fine for $1398 – only the wrong name was still on there. Much longer story shortened. After TWO ¼ hours with the EZ Air rep on the phone, she rebuilt the flight for $1428.  I don’t care about the $30, but my DH’s name was STILL showing up without the II on the Princess reservation. She said she talked to customer service and got the $30 reduction and would send me an email with the correct name on it. It would take 30 minutes to arrive. Well, an email did arrive last night with a PDF with mine and my son’s flight on it. The other record locater with my DH’s flight was not on the email. So not confirmation that his name is correct on their end.  I went into our flights today and added our American Airlines and United Frequent Flyer #s and my son and I can see our flights on our phone and online.  They would not accept my husband’s frequent flyer number and when I went into American Airlines and tried to match his record locater with his name, it would not allow it.

So after 1 and 48 minutes on the phone Wednesday, 3 hours and 16 minutes yesterday and countless hours trying to reconcile our flight numbers, and rebooking my DH’s flight MULTIPLE times, I am still not sure if his name is correct. At this time my plan is on Monday, when I think there is a better chance to speak with a supervisor, I am going to ask again to speak to EZ Air and try to get to a knowledgeable person to see if his name is correct. If it were not for the fact that booking these flights elsewhere would cost us about $2000 more each person (trust me I have checked) I would give up. But these are good flight times for the price.

If anyone has suggestions/ recommendations, please let me know.  Thanks for allowing me to vent, this has definitely put a damper on the excitement of the cruise. I would much rather be planning our excursions…

Wow! Such a shame to waste your time on this.

I wish you

had booked with a TA/CVP so tjey could fix it.

 

Now, your DH’s name should already be correct on his Princess account.  From that account you book cruises, EZ Air, download his passport, etc.

 

All of these should match the passport.  Does the passport have the II?

 

Many times when you have a JR, SR, II, etc…the airline computer system may run it together on the eticket and that’s no big deal. They know that happens and it’s okay.

 

But, you’re in the middle of this now and if you need to correct

his name on his account, then PCL can do this.  If that is right, then the tickets should be correct.

 

If it’s still just an EZAir issue, I would call first thing tomorrow and ask for a supervisor.  If you have a TA, I’d ask for assistance.

 

Also, I don’t understand why United and American freq flyer numbers don’t match.  You should have his name the same on everything.  If you’re trying to alter the name, that’s why there’s an issue.

 

Easiest:  Same spelling on all documents.  Airlines require this also.

[PacnGoNow]

6 minutes ago, Steelers36 said:

First I am sorry to read your tale of troubles in getting a name field fixed (which should be easy-peasy) and for having to struggle with EZ-Air reservation.  I do hope your son is not "III", so same problem won't happen there (just kidding).

 

Anyway, not that I blacked out your travel agency.  We are not supposed to be naming TA's on Cruise Critic.  Most people call this one Big Box and that seems to get by (don't ask me why).

 

Anyway, when the BB agency setup your cruise booking, any passenger not already having a Captain's Circle number would be assigned one (or should be).  I presume husband has not cruised with Princess before??? 

 

If I take the above literally, it sounds like you were creating a Captain's Circle profile for him which reads like registering him and now I am wondering if he has TWO CC member numbers.  You shouldn't have need to do that.

 

It is called the Cruise Personalizer.  If you login to the Cruise Personalizer for the voyage (you can login or use Name, Birthdate, Booking Number), you can see booking details, but also get to the Travel Summary.  This will download a PDF of your booking and it will show everything but the dollars involved (because you booked with an outside travel agency).  However, the Travel Summary will have personal details at the top - including CC Member Number.  Check for that information and I would also make sure he doesn't have two numbers.

 

Finally, did you ask the airline what they see in a res record and if they can correct anything since husband is a registered FF with them?

About time you got on here. 😂

Kidding.

Hey, most important…what does his passport read?  
His FF numbers with AA/UA must match too.

 

So, match the passport.  Then, fix EZAir if needed.

[Hollyann]

38 minutes ago, Steelers36 said:

First I am sorry to read your tale of troubles in getting a name field fixed (which should be easy-peasy) and for having to struggle with EZ-Air reservation.  I do hope your son is not "III", so same problem won't happen there (just kidding).

 

Anyway, not that I blacked out your travel agency.  We are not supposed to be naming TA's on Cruise Critic.  Most people call this one Big Box and that seems to get by (don't ask me why).

 

Anyway, when the BB agency setup your cruise booking, any passenger not already having a Captain's Circle number would be assigned one (or should be).  I presume husband has not cruised with Princess before??? 

 

If I take the above literally, it sounds like you were creating a Captain's Circle profile for him which reads like registering him and now I am wondering if he has TWO CC member numbers.  You shouldn't have need to do that.

 

It is called the Cruise Personalizer.  If you login to the Cruise Personalizer for the voyage (you can login or use Name, Birthdate, Booking Number), you can see booking details, but also get to the Travel Summary.  This will download a PDF of your booking and it will show everything but the dollars involved (because you booked with an outside travel agency).  However, the Travel Summary will have personal details at the top - including CC Member Number.  Check for that information and I would also make sure he doesn't have two numbers.

 

Finally, did you ask the airline what they see in a res record and if they can correct anything since husband is a registered FF with them?

Thank you everyone for your input- and empathy :).  His DL, passport and the confirmation of the cruise booking from Costco all state his correct name - with the "II" at the end. (And no, I did not name my son III - haha) 

Although we have been on several cruises, this is the first time any of us have sailed Princess or been to Europe so thanks for the info on the personalizer.  I checked as you suggested and his name did NOT have the II on there.  So I think you are right - the error is that it is incorrect with Princess.  I was starting to have suspicions but three different Princess people had "assured" me that it is on there,   I think my first call will be to the bigbox store 😉 to find out what they can see.

 

After more searching, we can now see all flights on the American App (Including the United/Lufthansa trip on the way over).  On his phone, it does show his name with an ii after it.  We have a message: 

Please book your trip. Contact your travel agent or booking source to pay for your trip.  Which I presume is standard since they are a consolidator and goes back to the other issues that I have seen on the boards.  So it does make me feel better that at least something close to an "II" is there.  It matches his American Airlines "II".  We have not flown United for many, many years so we are still investigating that.  Thanks for confirming that I should be able to see it.  The only thing worse than having trouble with the flights is having trouble getting on the ship!!! 😧

[PacnGoNow]

2 minutes ago, Hollyann said:

Thank you everyone for your input- and empathy :).  His DL, passport and the confirmation of the cruise booking from Costco all state his correct name - with the "II" at the end. (And no, I did not name my son III - haha) 

Although we have been on several cruises, this is the first time any of us have sailed Princess or been to Europe so thanks for the info on the personalizer.  I checked as you suggested and his name did NOT have the II on there.  So I think you are right - the error is that it is incorrect with Princess.  I was starting to have suspicions but three different Princess people had "assured" me that it is on there,   I think my first call will be to the bigbox store 😉 to find out what they can see.

 

After more searching, we can now see all flights on the American App (Including the United/Lufthansa trip on the way over).  On his phone, it does show his name with an ii after it.  We have a message: 

Please book your trip. Contact your travel agent or booking source to pay for your trip.  Which I presume is standard since they are a consolidator and goes back to the other issues that I have seen on the boards.  So it does make me feel better that at least something close to an "II" is there.  It matches his American Airlines "II".  We have not flown United for many, many years so we are still investigating that.  Thanks for confirming that I should be able to see it.  The only thing worse than having trouble with the flights is having trouble getting on the ship!!! 😧

It all comes down to the BB. Did they enter it correctly on the cruise documents?  Look at the Travel summary on his cruise personalizer.  It should read the same on his account at Princess.

 

There is a chance when it was booked on EZAir, it dropped the II in their system.

 

So, best of luck, hope they can update it.

[c130]

With a JR suffix I have experienced this so much that I no longer trust or use EZAir. 'They' claim the airlines tell them to not transmit the suffix, however the check-in counter doesn't seem to know this, nor does TSA. Got trapped in Australia once - took 3 hours to resolve during check-in - almost missed the flight home. Didn't matter how I made the reservation - with PVP or Princess web site myself - suffix wouldn't be displayed. I finally decided the hassle at the airport wasn't worth the savings or grief from using EZAir & Princess. My frequent flyer profile with the airline didn't matter either. Sometimes PVP would intervene but he eventually became worthless & said I was on my own. Now I include JR as part of my last name instead of it being a suffix. Works GREAT. My passport & Real ID & military ID all have JR on them as does my birth certificate. Took years to get all of them matching, then the airline computers didn't need it - wrong.

[Seacruise]

Your should try having 2 middle names and cruising and flying.

There are not enough spaces to add my second middle name, it just cuts it off. So the solution to this is to put my names in all as one name putting capital letters for the middle names. This causes problems because those pesky document readers refuse the passport because it doesn't match the name on the ticket. I can't check-in for a flight because they now want you to scan your passport with the "app" and thus no go.

The next problem for me is with my Nexus Card. You see the different government systems shorten my second middle name as well. Scan my Nexus card and proceed and I am always asked for further documents. Once I tell what the problem is they say oh yea heard about this and away you go. You would think in this day and age it would be an easy fix but nooo.
I started to notice this problem just prior to covid, it was not like this even after 911.

Oh yes a TA is almost of no help because they never really understand the problem. I had a problem 13 months ago flying to a cruise. The TA called and the airline said we do it this way and so the TA allowed it. Got to check-in and was denied boarding. Thankfully I have family who works for said Airline and the Base Managers name. After I asked the agent to contact the Base Manager the supervisor over heard me and came over and over rode the system to allow me to continue.

They don't make it easy.

[Love2cruise77]

A workaround is to have the II listed as part of the last name.  Instead of John = first name, Smith = last name and II = suffix, list your husband's name as John = first name, Smith II = last name. 

 

It makes no sense that Princess breaks down the name into various fields but don't send them all to the airline, but that is how they do things at Princess.

[Steelers36]

1 hour ago, Hollyann said:

We have not flown United for many, many years so we are still investigating that.  Thanks for confirming that I should be able to see it.  The only thing worse than having trouble with the flights is having trouble getting on the ship!!! 😧

I would not worry about upper/lower case with the "II".  Different airlines will do this.  If my wife's name was Mary Jane, her name is often setup as  Maryj by airlines and never been an issue.  I don't use a middle name, so I never have a format issue 

 

I would get into the actual airline websites for each flight and make sure your emails and FF nbrs are entered and setup.  AMERICAN isn't even a partner with UA and LH.

 

Nice to read you are getting somewhere. 

 

[Hollyann]

4 hours ago, c130 said:

With a JR suffix I have experienced this so much that I no longer trust or use EZAir. 'They' claim the airlines tell them to not transmit the suffix, however the check-in counter doesn't seem to know this, nor does TSA. Got trapped in Australia once - took 3 hours to resolve during check-in - almost missed the flight home. Didn't matter how I made the reservation - with PVP or Princess web site myself - suffix wouldn't be displayed. I finally decided the hassle at the airport wasn't worth the savings or grief from using EZAir & Princess. My frequent flyer profile with the airline didn't matter either. Sometimes PVP would intervene but he eventually became worthless & said I was on my own. Now I include JR as part of my last name instead of it being a suffix. Works GREAT. My passport & Real ID & military ID all have JR on them as does my birth certificate. Took years to get all of them matching, then the airline computers didn't need it - wrong.

Thank you everyone for your input.  c130, it makes me glad that I am being proactive with this.  He has always had everything matching. We even got TSA Known traveler numbers recently and those match correctly - along with the frequent flyer # at AA and United (we are flying one company there and the other home).

After reading your comments, I think the problem is with my initial reservation with Princess and Love2Cruise77 has the correct idea if they cannot get it to work.  I think that is what the first person that I worked with did. It may not be the "correct" way, but was indeed a workaround.  And at this point I do not think that I will stress over "ii" vs "II" - as long as it is on there.  But now, I am concerned about getting on the ship. 

I truly appreciate these boards and your advice!!

 

[Hollyann]

Thought I would give what is hopefully a final update. I think I have resolved it as best I can. I called my BB TA today and she confirmed that he only had one Captains Circle number and she did indeed see the “II” at the end of his name on the Princess website (which confirms what Princess was telling me).  She re-sent the TA confirmation page which has always had the correct name, which was useful since the price has increased $4,100 with the cost of the flights and said she would work on getting a confirmation from Princess for me. It took her about an hour, but I did receive a copy of the booking on Princess letterhead.  So, I feel very good about not having to leave him at the dock in Athens 😊.

 

We updated his United account, and he can now see both flights on his phone apps. I had my DH send me screen shots from his United and American Airline apps because they have either II or ii on there. Since they are not ticketed yet, I cannot see the correct name on the website. His correct name is on his frequent flyer accounts, but that does have a disclaimer that it is the reservation/ticketed name that counts and match the travel documents– as C130 noted that they had trouble with them not matching in Australia.  United Airlines did ask me to upload his - and all of our passports for our transfer in Munich and it processed just fine. I have printed a hardcopy of the screenshots with his correct name and already have them in my folder to bring with me on the trip along with an electronic copy.  I think moving forward we will take c130’s and Love2cruise77s advice and make his last name “Smith II” with no suffix.

Thanks again everyone!

[suzyed]

On 8/13/2023 at 9:05 PM, Love2cruise77 said:

A workaround is to have the II listed as part of the last name.  Instead of John = first name, Smith = last name and II = suffix, list your husband's name as John = first name, Smith II = last name. 

 

It makes no sense that Princess breaks down the name into various fields but don't send them all to the airline, but that is how they do things at Princess.

My daughter has had a problem with both the cruise lines and airlines because she used a hyphenated name.  It never quite translates on the reservations. Sometime they put both names, sometime just the first of the hyphenated name and sometimes just the last and we have even seen partial names. 

[palolake]

Princess has my husband's name with a Jr. at the end.  It usually doesn't show up when booking the airline.  I've called different airlines and am always told that it doesn't matter.  They said it might only be a problem if his father the Sr. or son, the II was traveling with him.  That will never happen so we are no longer stressed about it.  And he's never had a problem getting on the plane without Jr. after his name.

[Hollyann]

1 hour ago, palolake said:

Princess has my husband's name with a Jr. at the end.  It usually doesn't show up when booking the airline.  I've called different airlines and am always told that it doesn't matter.  They said it might only be a problem if his father the Sr. or son, the II was traveling with him.  That will never happen so we are no longer stressed about it.  And he's never had a problem getting on the plane without Jr. after his name.

That is good.  It is what Princess told me, but EZair told me we did need to have it correct.  Have you flown internationally without the Junior on his ticket?
Unfortunately, I do not think I am the type of person that could be black is this plane ticket was not correct especially after reading above about the guy without the III on his ticket and almost missing his flight home in Australia. 

[Hollyann]

33 minutes ago, Hollyann said:

That is good.  It is what Princess told me, but EZair told me we did need to have it correct.  Have you flown internationally without the Junior on his ticket?
Unfortunately, I do not think I am the type of person that could be black is this plane ticket was not correct especially after reading above about the guy without the III on his ticket and almost missing his flight home in Australia. 

Oops, I meant to type, Unfortunately I am not the type of person that "could relax if his" plane ticket was not correct...  I was dictating from my phone - sorry

[PacnGoNow]

17 minutes ago, Hollyann said:

Oops, I meant to type, Unfortunately I am not the type of person that "could relax if his" plane ticket was not correct...  I was dictating from my phone - sorry

The airlines are very accustomed to this issue.  Their computer systems are a little different.  Some show the name as lady

last name/First name/middle name and some will permit II or Jr etc.

Some run the first name and middle together.  
Kung/JamesM

If you have a JR or II, they could put it on your middle name.

 

Kung/JamesMII

Now, if the airlines see this, They are very aware.  Customs or immigration would question it, but if it is listed on the name, even if run together, he should not

have an issue.  

EZ Air tickets should be issued the way you have it in your account.

It’s just a computer programming.

 

[Hollyann]

2 minutes ago, PacnGoNow said:

The airlines are very accustomed to this issue.  Their computer systems are a little different.  Some show the name as lady

last name/First name/middle name and some will permit II or Jr etc.

Some run the first name and middle together.  
Kung/JamesM

If you have a JR or II, they could put it on your middle name.

 

Kung/JamesMII

Now, if the airlines see this, They are very aware.  Customs or immigration would question it, but if it is listed on the name, even if run together, he should not

have an issue.  

EZ Air tickets should be issued the way you have it in your account.

It’s just a computer programming.

 

I agree 100% - I just wanted to see his full name somewhere on his flight reservations. Unfortunately the "II" that is in the background in our Princess reservation does not automatically transfer to EZ Air.  But after our Princess rep convinced her supervisor to let me speak with EZ Air (apparently that is a hard sell), EZ Air did cancel and rebook my husband's flight with the "II" on there.  The "II" now shows up in various forms which makes me feel MUCH better. But I am very glad that I did not wait until 45 days out and see his tickets issued with the wrong name - which according to EZ Air is what would have happened.  We then would have been stuck with a very large bill to pay the new flight fare.