Shareholder benefit survey error

[mythstera]

Hello

 

I am trying to complete the shareholder benefit survey (https://rcg.questionpro.com/a/TakeSurvey) to get my OBC but I get an error during the survey (at the part where you're supposed to upload your files)

 

  "Storage limit for survey exceeded. Please continue to the next question"

 

Any clue how to go from here? Cruise departing in about 20 days :/

[jwlane]

Email the request.  shareholderbenefit@rccl.com

Edited September 12, 2023 by jwlane

[cruiseguy1016]

I've never had to complete a surevy to get my OBC. Is this something new?

[c-leg5]

Why do you need a survey to apply?

[Ourusualbeach]

11 minutes ago, cruiseguy1016 said:

I've never had to complete a surevy to get my OBC. Is this something new?

 

7 minutes ago, c-leg5 said:

Why do you need a survey to apply?

It's not really a survey, its just the on line form

[c-leg5]

5 minutes ago, Ourusualbeach said:

 

It's not really a survey, its just the on line form

I know what it is normally and i am not clicking the link but it says “survey”.

[Ourusualbeach]

2 minutes ago, c-leg5 said:

I know what it is normally and i am not clicking the link but it says “survey”.

It's a form run by the same compsny that does their surveys.  

 

Really a survey is yhe same thing as an on line request.  You are entering information.

[Tlbecker1]

This is the form that I submit electronically: https://rcg.questionpro.com/shareholderbenefit

 

I haven’t had any issues and it worked for me yesterday.

[Montanagirlalways]

Be persistent and make sure you are attaching the copy of your documentation of your stock 

[c-leg5]

49 minutes ago, Ourusualbeach said:

It's a form run by the same compsny that does their surveys.  

 

Really a survey is yhe same thing as an on line request.  You are entering information.

OK, the form I use doesn’t say that.

 

I don’t consider a survey the same thing as me making a request.

 

 

[Ourusualbeach]

27 minutes ago, c-leg5 said:

OK, the form I use doesn’t say that.

 

I don’t consider a survey the same thing as me making a request.

 

 

[c-leg5]

32 minutes ago, Ourusualbeach said:

Thanks for clarification - I have the old form bookmarked which I have always used.
 

I went back to the beginning and can see now the link has been changed at sometime but apparently it doesn’t work - i got the error message too.