Chat feature in Navigator app

[MaiTaiMary]

Is there a fee to use the chat in the Navigator app?  After boarding, I put my phone in "airplane mode", then I can use all of the features? Thank you. First time on HA (and first cruise in a while.) 

[CruiserBruce]

No fee. Turn your wifi on, and in airplane mode, you will access the on board intranet.

 

The chat feature works, but it doesn't alert you when you have a new message.

[YXU AC*SE]

As @CruiserBruce says, no notification.   I find using Whatsapp on board to be much more practical as a chat facility.    Scott. 

[MaiTaiMary]

Just now, YXU AC*SE said:

 I find using Whatsapp on board to be much more practical as a chat facility.    Scott. 

I can use that in airplane mode?

[VMax1700]

25 minutes ago, YXU AC*SE said:

As @CruiserBruce says, no notification.   I find using Whatsapp on board to be much more practical as a chat facility.    Scott. 

But using WhatsApp requires an internet package whereas the chat facility utilises the ships intranet and only wifi is required.

[Dobby36]

For years I never got notifications, but my last cruise in Sept, I was actually able to enable push notifications! (I mean, I think they were already enabled, but they actually came through!) this was on an iPhone 13mini, and my travel companions newer iPhone did the same. 

[MaiTaiMary]

I don't want to purchase an internet package. Just looking for something free. I don't think I'm going to use the chat feature much, but would be nice to have it. 

[YXU AC*SE]

37 minutes ago, MaiTaiMary said:

I don't want to purchase an internet package. 

sorry.  bad assumption on my part.  I'm still working, so internet is a default for me.   As an aside, i'm aboard  Rotterdam currently, and on sea days, having upgraded to premium, it is, um, underwhelming.   There is enough bandwidth to facilitate Teams / Zoom / Meet with a bit of chop -- mail w/ any sort of attachment and you might as well wait for everyone to go to dinner before you attempt to download.   Scott.

[VMax1700]

6 minutes ago, YXU AC*SE said:

i'm aboard  Rotterdam currently

Who is the current supplier?  It was Equinix last month on RDM.  Is it still the same?

[REOVA]

The chat feature is good for finding cruise friends and meeting up when yiu are not together on the ship. You do have to adjust your notifications as there can be a delay in getting notified.