Not sure if I'm paid off or not??

[matymil]

I have a sailing coming up on the Venezia on Jan 6th. This is the first cruise I ever did autopay for. I thought I was paid off in Sept but I just noticed on my to-do list on the Carnival it says that I still have an outstanding payment. However I just checked my last confirmation email and my total payments & credits match my payments received. I never received any email about owing any money and we are way past final payment day. I will call later in the day but I wanted to see if this has ever happened to anyone else here??  

[audcc77]

Log in.

 

Click on the 3 lines in top right corner. 
 

When the box opens, click on Booking and Order Details.  
 

It should say paid in full.  
 

You can click on View invoice details then.  

 

[MsTabbyKats]

Not to me...but I've heard of people leaving things in their carts (excursions etc) and then having the trip cancelled because they owed money.  Make sure your cart is empty.......

[tidecat]

Unless if you've booked the cruise today, you are past the final payment deadline for a January 6 sailing.

 

You also should have an e-mail confirmation for every payment you made on your cruise. It will show the balance on those.

[matymil]

Turns out the balance I was seeing was for gratuity. It got added at some point and I had no idea 🤷‍♂️ Oh well...all taken care of 🙂