Navigator app

[Cruisetrekker]

Is it down or is it me ?

[RedIguana]

App is working for, but I am currently on the Nieuw  Statendam.

[nw gardener]

My (android) phone and tablet downloaded the newest version yesterday.  I hope it's still a work in progress as it's very slow and can no longer view any menus.  Hard to believe it could be worse than the previous version,  but HAL IT somehow accomplished that. I deleted all my data and cache, deleted and reinstalled the app, still horrible.

[Toad]

Not working for me

[VMax1700]

Phone on Android working ok (v4.35.0), but tablet on Android only worked after doing a 'force stop' (v4.34.1)

[boeckli]

4 hours ago, VMax1700 said:

Phone on Android working ok (v4.35.0)

 

Same for me.

[boeckli]

4 hours ago, VMax1700 said:

Phone on Android working ok (v4.35.0)

 

duplicate 🙁

Edited March 15 by boeckli

[Riversedge]

It’s working on my iPad and it seems faster.  I hope I’m not dreaming that. 

[Gail & Marty sailing away]

It's working not to bad on the Zuiderdam.

[bajae]

24 minutes ago, Riversedge said:

It’s working on my iPad and it seems faster.  I hope I’m not dreaming that. 

It seems much faster to me as well on both my iPad and android phone.

[nw gardener]

Follow-up to my previous post,  installed the app again and it is working fine. Frustration this morning with the update was just a good reminder to bring paper copies of boarding pass etc, as a backup to the app for my next cruise!

[POA1]

Mine updated last week. (Android, current, Pixel Pro) and it was a pig. I did a force stop and cleared both the cache and data storage.

 

The database rebuild took a when, but it is running smoothly now.

[sambamama]

It never worked for me before, during and after my cruise. It hates Android phones. 

[sambamama]

And unfortunately, HAL wants you to run your cruise off their non-functioning app. They no longer have the machine that prints out your statement. You are supposed to get this thru the app, which you can't do if the app doesn't work .