Experiences on sending gifts

[vivig]

HI There,

 

I am sure that someone has had previous experience of sending a sailign away gesture to a family member or friend on RCCL.

 

How was the experience? Did they actually receive what you ordered from the gifts and gear site? And I better to call it in or to fax the info in...any suggestions / thoughts/ experiences would be VERY helpful!

 

Thanks in advance,

Vivian

 

BTW they are sailing from San Juan

[cruiserbryce]

I ordered a bottle of champagne and strawberries for our cabin on our last cruise and they were in the cabin when we got back from sail away

[vivig]

Thanks for the quick reply :)

[wrp96]

I've never sent gifts but I have received several. They've always been in my room when I got there, with a card. I've loved all of them!

[Merion_Mom]

Sometimes they arrive.............

 

and sometimes they don't.

 

My advice: don't let it be a surprise. Let your recipient know that you are sending them a gift. Then if it isn't there, they can make inquiries at the Purser's Desk. By the time they get home again, and you ask how they enjoyed the ____________, it's too late to fix it.

 

:)

[Sugar*Magnolia]

We've had our kids cabin decorated on cruises and DH always orders us champagne and chocolate covered strawberries (DD loves them). Everything has always been there. He calls to order.

Thanks for reminding me!!!

[MattInFLL]

My first order was for a friend and her boyfriend, and I did it on the phone - it was waiting in the cabin.

 

My next 3 orders were all for our recent cruise on the MOS. I made 3 separate orders because we were celebrating a couple of things and wanted things timed differently. Everything was perfect. Those orders I placed on the internet. One of them was for the grand romance package, which involves various gifts that arrive throughout the cruise, and they all were done correctly.

 

The only negative thing I have to say is that the special ocassion cakes are pretty bad. I ordered the birthday cake to the dinner table, and it was basically a brick covered in sugar. I know they used to do "free" cakes that were pretty bad, and then started charging for them - I figured the fee would mean an upgrade in quality. Sadly, no.

 

The chocolate covered strawberries and canapes that were part of the grand romance package were quite delicious though.

[mmsas]

JustBecauseCorp@aol.com

 

This is the email of the service we used last year out of San Juan...

 

They will put together whatever you want and it will be waiting for the guest after the muster drill.....

[firefly333]

My TA sent a bottle of wine and RCL never delivered it, not sure what went wrong. TA kept blaming RCL for losing the order. Who knows. Someone else said they never got wine delivered I had talked to on the same cruise.

[Jsme]

I have some champagne and strawberries ordered for a friend for her bday cruise in a few weeks. Her DH knows about it. Do you think I should send him the email confirmation?

[willysgrandma]

My TA sent a bottle of wine and RCL never delivered it, not sure what went wrong. TA kept blaming RCL for losing the order. Who knows. Someone else said they never got wine delivered I had talked to on the same cruise.

 

Believe your TA. We always send a gift to clients and half the time they never are received. Now I don't try and surprise them anymore, I let them know right before sailing what we sent and tell themto contact the pursers desk if it isn't there.

 

I've had two clients who e-mailed me from the ship to tell me their gift didn't arrive and I called RCCL both times and after my calls, the items were delivered.

[Hail Skins!]

my friends had my room decorated for my birthday last year with champagne... it was really nice I left it up for the entire cruise.

[vivig]

Wow! Thanks for all the responses! I will let them know prior to their leaving on their cruise!

 

Thanks again

[Merion_Mom]

my friends had my room decorated for my birthday last year with champagne... it was really nice I left it up for the entire cruise.

 

Sounds messy! ;) :eek: :D :D :D

[andy1962]

I've had something ordered for my stateroom and all was there everytime. most of the time I have ordered on-line If I needed to change something or add another gift I would e-mail and it was always done. When I would it did get a bit dicey, so I only order on-line it is the best I would Highly recommend it

[MattInFLL]

To the person who posted about the outside service they used to make a delivery to the ship - I think RCI has stopped allowing other companies to make such deliveries. I believe you have to use their services.

[andy1962]

To the person who posted about the outside service they used to make a delivery to the ship - I think RCI has stopped allowing other companies to make such deliveries. I believe you have to use their services.

 

 

I believe they've stopped only for the Alcoholic products (Vodka, Rum Etc.) flowers and other stuff could still be delivered, but I imagine the booze was the biggest sale items:rolleyes: and the vendors lost a GREAT deal of business because of it