DireMongoose Posted March 19, 2009 #26 Share Posted March 19, 2009 Yeah, I've got to say... I've only had good experiences with the responsiveness and helpfulness of the C&A personnel, but whoever does the IT for RCCI deserves to be replaced. I've worked on many projects building systems that would be functionally similar to the C&A status / cruise record system (and more than a few that are much more complicated) and I have to say... I've never had a client who would have been willing to accept the kind and frequency of data corruption that really seems commonplace with RCCI's system. (The same is true of other RCCI-related IT projects, like their cruise booking website.) I've never talked to anyone who worked for or applied to work for RCCI in that capacity, so I can't fairly say whether they're just not willing to pay for enough people or enough good people, or if they just don't have enough expertise to know how to hire the right people and manage projects of this kind (and, to be fair, a lot of companies whose primary business isn't in technology don't), but it's a little painful to see. Link to comment Share on other sites More sharing options...
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