PVP Needs to Stop

So I've received three calls in ten days from the same PVP . I've told her I have no plans on cruising Carnival for a few years as we've decided we want a change and will be cruising on Princees or Royal, also I book through my cruise specialist TA not Carnival. I asked her to take me off her list and to stop calling and what happens...she call again two days later:eek::eek:

I haven't even been on the Carnival website for months. Starting to get a little ticked off .

http://www.fcc.gov/complaints

This should get their attention and end the phone calls for you.

So I've received three calls in ten days from the same PVP . I've told her I have no plans on cruising Carnival for a few years as we've decided we want a change and will be cruising on Princees or Royal, also I book through my cruise specialist TA not Carnival. I asked her to take me off her list and to stop calling and what happens...she call again two days later:eek::eek:

 

I haven't even been on the Carnival website for months. Starting to get a little ticked off .

That's too bad. I used to receive a call every time I went on the site, which I did every day to check my booking to see if the price dropped. I asked mine to stop since I worked overnights, and he did stop, unless I left a message for him to call.

Maybe try calling or emailing Carnival and asking them to take your phone number out of the database? Or maybe you can update your profile and take out the phone number.

Log into your profile on Carnival.com Put (555)555-5555 as your phone number. Worked for me when I was getting bombarded. Then when I did book a cruise, I changed it back to the correct number in case of legitimate contact was(is) needed.

Thanks I will change my info on their site.

Wonder since I'll be logging on if they will call:p

http://www.fcc.gov/complaints

 

This should get their attention and end the phone calls for you.

You first need to register your phone number on the Federal Do Not Call list and wait 30 days.

Otherwise, annoying as it is, it is not a violation for a company to make a solicitation call to someone with whom there is an established business relationship.

I would email the PVP and request removal. That way there is a paper trail and if it happens again, your request can be documented and escalated.

http://www.fcc.gov/encyclopedia/do-not-call-list

You first need to register your phone number on the Federal Do Not Call list and wait 30 days.

 

Otherwise, annoying as it is, it is not a violation for a company to make a solicitation call to someone with whom there is an established business relationship.

 

I would email the PVP and request removal. That way there is a paper trail and if it happens again, your request can be documented and escalated.

 

http://www.fcc.gov/encyclopedia/do-not-call-list

According to the 1088B Form provided by the FCC, a simple request for the company to no longer call you is sufficient.

"The rules permit consumers to further limit telemarketing calls to their residential telephone lines in two ways: by

signing on to the National Do-Not-Call Registry (http://www.ftc.gov/donotcall/) or by asking a particular business

not to call again (company-specific do-not-call request)."

http://transition.fcc.gov/cgb/consumerfacts/1088B-R.pdf

According to the 1088B Form provided by the FCC, a simple request for the company to no longer call you is sufficient.

 

"The rules permit consumers to further limit telemarketing calls to their residential telephone lines in two ways: by

signing on to the National Do-Not-Call Registry (http://www.ftc.gov/donotcall/) or by asking a particular business

not to call again (company-specific do-not-call request)."

 

http://transition.fcc.gov/cgb/consumerfacts/1088B-R.pdf

That's some impressive document. But the part about having a business relationship in the past 18 months or making an inquiry within the past 3 months is in there on page 3.

I still think the OP has a better chance of rectifying the situation on a personal level rather than calling the feds.

That's some impressive document. But the part about having a business relationship in the past 18 months or making an inquiry within the past 3 months is in there on page 3.

 

I still think the OP has a better chance of rectifying the situation on a personal level rather than calling the feds.

I wanted to bring that up... thief. Going on their site, terms state:

Any personal information you provide to us while registering on CARNIVAL.COM, BOOKCCL.COM or when using CARNIVAL.COM will be used by Carnival in accordance with Carnival’s Privacy Policy, which you can view here [link to privacy policy].

privacy policy states

By providing personal information through this site you explicitly agree to our collection and use of that information as described in this Privacy Policy. You agree that we may use the personal information you provide to respond to your inquiries, process orders, contact you regarding customer service, let you know about products or services which may be of interest to you or to personalize our service to meet your needs or preferences. This may involve sharing certain information with our medical staff, affiliated companies or third parties, for instance, if you require a wheelchair or have dietary preferences. You also agree that we may share your personal information with our affiliated companies and third parties as described in this Privacy Policy. You further agree that the information you provide is current, accurate and that you will update it if there are any changes.

by registering, you gave them permission to call you, the FCC will do nothing, sorry.

I wanted to bring that up... thief. Going on their site, terms state:

 

privacy policy states

 

 

by registering, you gave them permission to call you, the FCC will do nothing, sorry.

Unfortunately, that information is incorrect. The 1088B Form states the following:

In these situations, however, you may cancel the permission to call, end your business relationship, or prevent future calls based on a personal relationship by making a company-specific do-not-call request. Advertisers have no more than 30 days to honor National Do-Not-Call registrations and company-specific do-not-call requests. Such requests must be honored for a period of 5 years.

in response to:

(1) have agreed in writing to accept telemarketing calls from the business

Page 3 on the 1088B Form that I provided the link to earlier.

That's some impressive document. But the part about having a business relationship in the past 18 months or making an inquiry within the past 3 months is in there on page 3.

 

I still think the OP has a better chance of rectifying the situation on a personal level rather than calling the feds.

Dealing with the situation on a personal level has proven to be inefficient for the OP. In the original post, Midwestgal stated that she "asked her to take me off her list and to stop calling and what happens...she call again two days later."

I went into the site and changed my number....let's see how it goes.

If she calls again I will ask to speak to her supervisor , I've been nice up to this point and I hate to get rude but I will if she calls me again.

Thanks for the suggestions.

Unfortunately, that information is incorrect. The 1088B Form states the following:

 

In these situations, however, you may cancel the permission to call, end your business relationship, or prevent future calls based on a personal relationship by making a company-specific do-not-call request. Advertisers have no more than 30 days to honor National Do-Not-Call registrations and company-specific do-not-call requests. Such requests must be honored for a period of 5 years.

 

in response to:

 

(1) have agreed in writing to accept telemarketing calls from the business

 

Page 3 on the 1088B Form that I provided the link to earlier.

Sadly that is true, for the next 30 days carnival can keep calling before they are in violation, unless the OP accesses the website again, in which case consent is once again granted until revoked... As the OP just did.

Edit.

If you have a young child just hand them the phone and tell them it is Santa wanting to know what they want for Christmas.:D

If you have a young child just hand them the phone and tell them it is Santa wanting to know what they want for Christmas.:D

My daughter has been doing something like that with our 3 year old grandson.

We are on the do not solicit list and still get 3-4 of these calls each day. Now if I have time like to get on the phone get a person and see how much time I can waste for them asking ridiculous questions.

The Do Not Call list is ineffective. They openly admitted on the Today show that they are so swamped with complaints of companies still calling that they can't do anything about it. We have been on it since the start of it and we still get calls constantly. Most start out as recordings, then hit 1 to speak with a rep, 2 for something else and 3 to be removed from their calling list. Hit 3 and they still keep calling. We just got to the point where we hang up on them.

I politely ask one caller how we can get our number removed from their calling list. Her very rude reply was "Dare ain't nuthin you can do!" Then she hung up on me.

PVP IS GETTING ANNOYING

Every time I go to Carnival's site I get a call in 5 minutes. I may go to the site 2, 3, 4, 5 + times a day sometimes especially if I am researching and EVERY TIME I get a call & immediate email. They have to chill with it, there is a way to do it right, but calling some 9 times in a day is a bit much.

Up until a few months ago it was NEVER like this.

PVP IS GETTING ANNOYING

 

Every time I go to Carnival's site I get a call in 5 minutes. I may go to the site 2, 3, 4, 5 + times a day sometimes especially if I am researching and EVERY TIME I get a call & immediate email. They have to chill with it, there is a way to do it right, but calling some 9 times in a day is a bit much.

 

Up until a few months ago it was NEVER like this.

They did this to me too! It's so frustrating! I did at one point tell a former pvp of mine that I was not booking a cruise and I couldn't because of work/nursing school. I was just looking at prices and seeing what was out there. I wish I could book but not everyone who looks at the site is in a place where they actually can!! Still every time I logged on, phone call and immediate email. I finally told her if she didn't stop when I was ready to book I wouldn't give her my business and I wasn't kidding. It finally stopped.

I feel your frustration. I wish there was something you can do...

Now I'm feeling slighted. I have booked two cruises through the Carnival site. I log on at minimum once a day to check my price, shore excursions, etc. And not once have I received a call from Carnival! The only e-mails I have received have been confirmations for bookings and/or payments.

Now I'm feeling slighted. I have booked two cruises through the Carnival site. I log on at minimum once a day to check my price, shore excursions, etc. And not once have I received a call from Carnival! The only e-mails I have received have been confirmations for bookings and/or payments.

Not looking too good for a call from the upgrade fairy for my next cruise:confused:

Now I'm feeling slighted. I have booked two cruises through the Carnival site. I log on at minimum once a day to check my price, shore excursions, etc. And not once have I received a call from Carnival! The only e-mails I have received have been confirmations for bookings and/or payments.

 

Not looking too good for a call from the upgrade fairy for my next cruise:confused:

My Carnival PVP used to call several times a month, until I started saying: "Wow, I really won a free cruise and I can go anytime? That's great I'm so happy you called, when do I see my boarding pass.........Hon, it's Carnival, we won a free cruise!"

Calls stopped shortly afterward.

We got such phone calls recently too, from different PVPs. We booked most of cruises through TA and online. We never used PVP.

So I've received three calls in ten days from the same PVP . I've told her I have no plans on cruising Carnival for a few years as we've decided we want a change and will be cruising on Princees or Royal, also I book through my cruise specialist TA not Carnival. I asked her to take me off her list and to stop calling and what happens...she call again two days later:eek::eek:

 

 

 

I haven't even been on the Carnival website for months. Starting to get a little ticked off .

At least u have one calling even if it's when u don't. I can't get mine to call me back half the time or answer emails. I understand he has other clients, but how did he receive an award for being a top PVP? And when I call he seems to rush me off the phone. 😡

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Well, I went on carnival's web site searching the price yesterday. And I got the phone call soon after. They did not do that before at least when we had carnival cruises booked.