We were on the Epic in Aug and it was not as bad as described here. I do concur that it was over crowded, lines were long. We ate in Manhattan a couple of times. We generally arrived early and did not have to wait for a table. However, the reason people had to wait later might be that we never had a complete meal in less than 2.5 hours. That was too long so we switched eating locations. That said, it wasn't so bad that we would never go again (until reading a lot of recent reviews).