leck57

Don't know if it's because you are on board but I just tried the web version of the App and it all opened up ok. Of course even though I selected our cruise in July, when I tried DMW it opened up the days for our cruise in Feb. But that's another story.

No, I meant the comment I had done was in the wrong thread.

With the greatest respect Tom, why have you started another thread on upgrades when you have posted and had replies to the exact same post in the other thread about the same thing.

Yes

Wrong thread

That is not my experience and all I do is turn off mobile data. I never put my phone on airplane mode and never have a problem with charges. But I think this subject has been done to death in the past.

Perhaps they don't any more. I'm referring to our last cruise about 12 months ago but we have two cruises in the next 4 months so I'll see if they still have them. Personally I'd rather be sent away with a pager than stand around for however long it takes.

Absolutely spot on. I've been banging on about this for ages and suggested along the same lines as you have done. It irritates the hell out of me that you walk up to a Dining Room and you can't get a table yet most of the tables are sitting there empty, supposedly booked. Having so many tables sitting there, when there would also be many no shows, limits their ability to get people in and out. I'm used to it now, I just take a pager head to the nearest bar and drown my sorrows while I wait. I really don't want to reach the 15 drinks allowed in the Plus package but Princess are driving me to hit the limit.

The last time I saw the costs for Cellular at Sea it was about $7 a minute. Even though your phone doesn't have wifi calling, can't you use WhatsApp, Google Meet etc which you can use to have calls, messages etc.

It may have been mentioned in other threads but it seems they have also outsourced their Personal Vacation Planners as well. I got a random email to introduce one. I checked him out on FB and he was from the Philippines. I'd bet he's never set foot on a Princess ship and that I would know far more about Princess cruises than he would.

I can't find where to print the travel summary or luggage tags either. However I always print them from the Personalizer. Boarding times are not allocated any more However the Travel Summary states when boarding commences.

For me on the old App it said I had no packages but then when you click on the view packages link underneath it takes you to the Personalizer which has the options and " purchased" next to the package you have.

Same for me. After reading the later posts on this thread about the Shoreside payment kerfuffle I looked at the App to get a better understanding of what people were going on about. To my surprise when I clicked on the Shoreside payment option my credit card details that I have for the onboard account were already there. I certainly hadn't done it. I'm not overly worried about it. After having had my credit card hacked by mystery overseas transactions twice in the past 18 months (including one for Only Fans - that was fun explaining to my wife that it wasn't me) I think this mob having your card details is no bigger risk than the day to day risk that is there all the time. I just check my statements far more regularly these days.

Agree. I find it unbelievable that people spend thousands on a cruise and then worry about 3 bucks for a wash load if they have to pay for it.

Yes, I agree the procedure is frustrating. Even when you book shore excursions you get an email advising of the payment amount but there is no reference to what you paid for. In regard to your Speciality Dining at Crown Grill, I booked a dinner at Crown yesterday. Yep, you get nothing sent back re the payment. In my case, I am in Australia and booked the Crown Grill at $39. My credit card showed a larger amount and then I realised the amount shown on the website is in $US so my credit card amount was much higher when converted to Australian currency. I don't know where you are from so not sure if this is your issue. Those responses you received from Princess are disgraceful and what happens when some functions are outsourced to slave labour companies.

Thanks for your reports, I really enjoyed them. I do not really worry about the noise but that's just me. I can just blank noise out - ask my wife! I agree with your comments about kids and my golden rule is never cruise in school holidays, never. Personally I find the smaller high end ships a little boring as the lack of passenger numbers means that there aren't enough to have many activities. It is certainly quieter, largely due to the lack of people and the fact that you travel with perhaps even an older demographic. If you can I'd try Princess again other than school hols as well as places like the Med where the cruises can be longer and less kids.

Thanks for your response. Yep tried the steps 1 to 4 above and all goes through OK but right at the end I get a system error. I don't want to go down the forgot password route as I have no confidence with Princess IT at all. In the old App it even displays a screen "save changes " but nothing changes when I select it and have to select "discard changes" to get out. I can still log in so I don't want to end up in a bigger mess. I'm trying to just change my password back to a former one. Stupidly I was trying to check the App for my wife and used the same email address as I have. I thought this would be ok as you have to put in her birth details etc and when I input her password nothing worked for her and I ended up with her password. We can still use the booking number way but that isn't as easy to remember as a password. For my wife I should have just started at the Sign Up and gone from scratch.

Understood. I just prefer to log in with a password as it opens all of my booked cruises, not just the one that opens using the mishmash of letters and numbers of a booking number. My initial response may explain why you couldn't log in with your website credentials in that I thought you had to sign up in the App first. I could be wrong though as it was a few years ago and the drink package refreshments may have killed off a few brain cells.

I've been trying to change my password on the App (both old and new) for 4 days without any luck. You are far more expert on this subject than me, but when people state they can't sign to the App using their website credentials...don't they have to start from scratch with the App. For example start at Sign Up and create a password? That's of course if they don't use the booking number each time. I started with the old App a few years back now and can't recall what I did to get started but know I had a different password to my Princess account log in.

Princess may not require a vaccine but your Country of residence may. I'd be checking there and not relying on Princess' advice.

Yes to all questions, as long as you cancel before the cutoff date for cancellations which is usually a few days prior. When you book an excursion you'll see it appear on your Personalizer and that is where you can cancel it.

It's not automatic. You have to set up passwords for each, and of course it's easier oif you have the same one. This is what I had until I stupidly tried to set up my wife on the App a few days ago. As you have to put in her birthday etc I thought I could use the same email address as mine but with a different password. No. All it did was now replace my password with the one I entered for her. For the last three days I have tried to change the password back to my old one and I get error messages.

Same for me and I'm 33 days out from sailing. All check in requirements completed.

Only if you can get in to the water shuttle without assistance. Based on the ever growing parking lot of scooters and walkers outside the Dining Rooms this may not be a needed benefit. I think Charging stations should be placed outside the Dining Rooms as a service but only to be used by the new Elite Plus tier, if created.

No I didn't/haven't received an email from Princess and I'm having the same timed out issues as others, when trying to access the check in details. Even though I haven't received an email, as soon as I accessed the old App yesterday I got a screen advising of the new App and the option to install it.