Very much agree but one tradition that Princess had was making promises and delivering on them. That tradition is one that should be kept (or brought back). Princess lists on their website all the items they say they will provide, but routinely fall short of what they themselves say they provide. A fundamental quality of a business is to deliver on their word. Princes has fallen short of that significantly. I wish they would focus on delivering a high quality product consistently. That would put them way ahead of the competition. Yes I know COVID affected many things but that excuse is getting old. If they can't deliver on it, then remove it from the list of things they say they will provide, simple as that. I just ask that they be honest about what they will do and then do it.