wesport

Can only do anything using app. Have tried edge, Firefox, safari, and chrome on the iPad. NADA!  Have given up. I can us the app on my 12” iPad Pro. That’s it.

HAL and Seabourn never work with an iPad. I have tried safari, edge, chrome, and Firefox. Have given up at this point. 

I use an iPad Pro. Have tried everything. 

I’ve never had any luck with safari, chrome, Firefox , or edge. Simply impossible. They don’t want you on their site.

11/22

We will have both iPhones and new iPads. Hoping one of them will work. Seems like the phone is the better way to go. 

I ordered my two pack for a 2/2/22 Hawaii cruise. Yesterday it said it had an expiration date of 2/3/22. Later in the day when I ordered, there was no expiration date. Will be here tomorrow. At least I have the option to do it in the hotel two days before we board. 

24 minutes ago, twodjs said:

Testing is available 24/7 online - keep in mind the free kits someone else mentioned being offered starting in January are NOT the proctored kits, so not acceptable for a cruise or travel - just personal use.

Should you wait to create the account until you are ready to do the test?

Are there certain hours you can do the test. 

22 minutes ago, VacationCharlene said:

No one has commented and has me intrigued....ONE test for two people?  Doesnt make since.

I think the two pack has one test per box. 

We have taken five cruises this year. 

Windstar St Maarten to st Maarten

Crystal Nassau to Nassau

Windstar Barcelona to Athens

Princess Fort Lauderdale to Fort Lauderdale

Crystal San Juan to Miami

No regrets.   Everyone on board is vaccinated and tested. Yes there will be breakthrough cases, but we choose to travel. 

Planning the 2/2/22 Hawaii on Koningsdam (if HAL does not cancel)

Virus is going no where. We always wear a mask and don’t socialized for now. That’s OK.

Went to a Christmas party (50 to 60 people)last Saturday to find out some is sick with covid.Just got the email .

Feel safer on a ship with their protocols. 

Unable to log in. No surprise.

Getting unable to contact server.

6 hours ago, *Miss G* said:

I have been having terrible problems with some websites, including HAL’s, using my iPad. Yesterday I resorted to my desktop. I’m thinking Apple must have made some changes which caused a domino effect to occur.  
 

I wasn’t able to get into HAL at all, at one point, until I logged in through the “Already Booked” page. Hope you get your data back soon!

I haven’t been able to get on HAL or Seabourn using my iPad ever. Can use my old laptop, but its on its last legs. Not sure how to use the iPad Pro. Just get a white screen.

I know this has been discussed. I cannot access HAL or Seabourn on my new iPad Pro. Have tried. Safari, chrome, edge. Nothing downloads and I just get a white screen. I used to be able to access it with my laptop, but it has died a slow death. 

After the 7% tax not being removed from my statement, I went down to the front desk, and asked why I was periodically being charged. No on had any idea, and they manually removed the tax. Came out to around $7. 

When we went to get our test at Personic Health in Fort Lauderdale, we pulled up and they said they ran out of tests. Have a backup plan. Explanation was they had many walk ins. Why they didn’t save some tests for the people with appointments, who knows. Living in Fort Lauderdale we have many options to we went to another parking lot test sight and got our test. 

OK, so today after my post I ordered a cappuccino and was charged 7 percent Fort Lauderdale sales tax again. Will go to guest services in person tomorrow. Person today said it would be removed . Only to be charged in Fort Lauderdale and 12 km from the port. I knowingly did not order anything because of this, but will find out tomorrow as its our last day on board. 

As of last night no 7% tax on drinks. I think they forgot to turn the tax off when we left Fort Lauderdale. Day two only amounted to a couple dollars. 

2 hours ago, Bgwest said:

Are these charges showing up daily on your stateroom account folio?

Yes

8 hours ago, Hlitner said:

Just had a crazy thought about the OP's post.   What happens to folks who purchase a Sanctuary Package (which can only be done onboard) as soon as they board (which is often necessary since it is first come first serve)?  7% of that price is real money!

 

Hank

So far we have only had it charged on individual drinks. We did not have the drink package included. The second time I called guest services, the person could not answer the question and said he would get back to me today. 

We are on day two and still being charged. Will check tomorrow. I have always been charged that when in port in Fort Lauderdale, but not sure what gives. 

Currently on the Regal. For this whole five day cruise you will be charged 7 % on top of the 18% gratuity for drinks. I highly recommend the drink package. When I called front desk they said it will be charged for the entire cruise with no explanation. Not a large amount , but just a heads up. 

We sail tomorrow and I have been trying to book for three weeks. I gues we will book when we board.

Star Breeze did it in July. It was wonderful.