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JPH814

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  1. Has carnival changed or discontinued their shareholder benefit?
  2. Well folks, I am heading on vacation to get some beach time with the family (and celebrate the LIVERPOOL championship!!!) So here is the last update - at least for two weeks and maybe - who knows. It's been interesting. Feel free to "talk amongst yourselves" As of Date: 6/26/2020 Cruise Fare Cruise Date Refund Request Date Refund Received Date Days since Request Days between Request and Refund TV24 3/28/2020 3/15/2020 103 Pilotapat 3/22/2020 3/16/2020 102 Ramses 3/14/2020 3/20/2020 98 Foyt 7/25/2020 3/23/2020 95 remember66 4/5/2020 3/26/2020 92 Gilligan840 5/23/2020 4/14/2020 73 Laylam 5/23/2020 4/16/2020 71 Whystayhome 7/31/2020 5/6/2020 51 Whystayhome 10/24/2020 5/6/2020 51 labate 8/14/2020 5/7/2020 50 TV24 10/3/2020 5/7/2020 50 Klolson 4/8/2020 3/9/2020 6/17/2020 100 cruzluvers 3/22/2020 3/9/2020 6/16/2020 99 Mauzac 4/5/2020 3/14/2020 6/19/2020 97 Plane7c 4/5/2020 3/14/2020 6/18/2020 96 canadalin 4/8/2020 3/15/2020 6/17/2020 94 rgaudet 3/28/2020 3/15/2020 6/16/2020 93 Jodiandfrank 7/18/2020 3/16/2020 6/14/2020 90 Reefknot 4/5/2020 3/17/2020 6/15/2020 90 Not Jaded 12/20/2020 3/20/2020 6/13/2020 85 Mark56 5/9/2020 3/16/2020 6/8/2020 84 Laylam 5/9/2020 4/1/2020 6/23/2020 83 Sunburned Tongue 3/22/2020 3/9/2020 5/31/2020 83 Wire 12/20/2020 3/22/2020 6/13/2020 83 Daliowner 5/5/2020 3/11/2020 5/31/2020 81 joc123 4/29/2020 3/31/2020 6/19/2020 80 Flaminjune 3/14/2020 2/24/2020 5/13/2020 79 Scottie920 4/5/2020 3/16/2020 6/3/2020 79 Mauzac 4/20/2020 3/30/2020 6/15/2020 77 SF Voyage 4/17/2020 3/9/2020 5/24/2020 76 Teamflames 4/15/2020 3/10/2020 5/25/2020 76 Rambo Trout 3/22/2020 2/27/2020 5/12/2020 75 Sunburned Tongue 4/17/2020 3/9/2020 5/23/2020 75 Bobal 5/6/2020 3/11/2020 5/24/2020 74 jkwestlake 3/21/2020 3/27/2020 6/8/2020 73 Hoosier74 7/18/2020 3/18/2020 5/29/2020 72 JRS51 6/27/2020 3/25/2020 6/5/2020 72 astride 4/29/2020 3/30/2020 6/9/2020 71 Marazul 4/22/2020 4/2/2020 6/12/2020 71 Phillipahain 4/22/2020 3/30/2020 6/9/2020 71 DC Traveler 5/2/2020 4/13/2020 6/22/2020 70 Sueweldon 3/14/2020 3/15/2020 5/23/2020 69 Happyhoppies 3/22/2020 3/17/2020 5/23/2020 67 swaxxy 4/29/2020 3/30/2020 6/5/2020 67 jenudallas 4/20/2020 3/30/2020 6/4/2020 66 Westport 7/18/2020 4/3/2020 6/8/2020 66 Hencol 4/20/2020 3/31/2020 6/4/2020 65 Twinkles 3/28/2020 3/15/2020 5/18/2020 64 Clou 9/16/2020 3/27/2020 5/29/2020 63 crudoll 6/27/2020 4/15/2020 6/17/2020 63 MJN1 6/23/2020 4/13/2020 6/15/2020 63 Wire 6/27/2020 4/16/2020 6/17/2020 62 Jcrobinson48 8/12/2020 4/5/2020 6/1/2020 57 DuffyMcDuffy 5/31/2020 4/14/2020 6/9/2020 56 mhf 5/6/2020 3/26/2020 5/21/2020 56 ON Cruiser 5/31/2020 4/14/2020 6/9/2020 56 Astride 5/16/2020 4/15/2020 6/9/2020 55 chessie 5/23/2020 4/13/2020 6/7/2020 55 oceanaire365 5/16/2020 4/14/2020 6/8/2020 55 Jcrobinson48 5/23/2020 4/15/2020 6/8/2020 54 jph814 5/23/2020 4/17/2020 6/10/2020 54 Zimflyer 3/22/2020 3/17/2020 5/10/2020 54 DFW 5/23/2020 4/16/2020 6/8/2020 53 barcrab 10/10/2020 4/9/2020 5/30/2020 51 Flyfishingwidow 6/3/2020 4/15/2020 6/5/2020 51 Wyattsaubt 6/6/2020 4/15/2020 6/4/2020 50 Zelker 5/23/2020 4/15/2020 6/4/2020 50 Clou 12/22/2020 4/13/2020 5/29/2020 46 Mmastell 1/13/2021 4/9/2020 5/25/2020 46 Average 70.1
  3. please let me know the date the refund was received
  4. Hello all. So good to see the valve is open at Seabourn. I appreciate all who have made contributions to this thread. I think we got out of it what we wanted...a sense of how fast/slow the refunds were processed and a sense of camaraderie for those of us waiting. As such, I will not be adding any new cruises to the list. I will finish posting any refunds for the next few days. it looks like we have 16 open cruises from 14 different posters. I imagine some of them may have been refunded and the poster just has not gotten back to us. Oh well... As mentioned, I will be heading to the beach for two weeks and leaving this all behind. Here it the latest: As of Date: 6/20/2020 Cruise Fare Cruise Date Refund Request Date Refund Received Date Days since Request Days between Request and Refund u cruzluvers 3/22/2020 3/9/2020 103 u TV24 3/28/2020 3/15/2020 97 n Pilotapat 3/22/2020 3/16/2020 96 n Ramses 3/14/2020 3/20/2020 92 Foyt 7/25/2020 3/23/2020 89 n remember66 4/5/2020 3/26/2020 86 u Clou 9/16/2020 3/27/2020 85 Laylam 5/9/2020 4/1/2020 80 u Clou 12/22/2020 4/13/2020 68 DC Traveler 5/2/2020 4/13/2020 68 n Gilligan840 5/23/2020 4/14/2020 67 Laylam 5/23/2020 4/16/2020 65 u Whystayhome 7/31/2020 5/6/2020 45 u Whystayhome 10/24/2020 5/6/2020 45 labate 8/14/2020 5/7/2020 44 u TV24 10/3/2020 5/7/2020 44 u Klolson 4/8/2020 3/9/2020 6/17/2020 100 n Mauzac 4/5/2020 3/14/2020 6/19/2020 97 u Plane7c 4/15/2020 3/14/2020 6/18/2020 96 canadalin 4/8/2020 3/15/2020 6/17/2020 94 n rgaudet 3/28/2020 3/15/2020 6/16/2020 93 u Jodiandfrank 7/18/2020 3/16/2020 6/14/2020 90 n Reefknot 4/5/2020 3/17/2020 6/15/2020 90 u Not Jaded 12/20/2020 3/20/2020 6/13/2020 85 u Mark56 5/9/2020 3/16/2020 6/8/2020 84 n Sunburned Tongue 3/22/2020 3/9/2020 5/31/2020 83 Wire 12/20/2020 3/22/2020 6/13/2020 83 n Daliowner 5/5/2020 3/11/2020 5/31/2020 81 n joc123 4/29/2020 3/31/2020 6/19/2020 80 n Flaminjune 3/14/2020 2/24/2020 5/13/2020 79 n Scottie920 4/5/2020 3/16/2020 6/3/2020 79 n Mauzac 4/20/2020 3/30/2020 6/15/2020 77 SF Voyage 4/17/2020 3/9/2020 5/24/2020 76 Teamflames 4/15/2020 3/10/2020 5/25/2020 76 n Rambo Trout 3/22/2020 2/27/2020 5/12/2020 75 n Sunburned Tongue 4/17/2020 3/9/2020 5/23/2020 75 u Bobal 5/6/2020 3/11/2020 5/24/2020 74 u jkwestlake 3/21/2020 3/27/2020 6/8/2020 73 Hoosier74 7/18/2020 3/18/2020 5/29/2020 72 JRS51 6/27/2020 3/25/2020 6/5/2020 72 n astride 4/29/2020 3/30/2020 6/9/2020 71 u Marazul 4/22/2020 4/2/2020 6/12/2020 71 Phillipahain 4/22/2020 3/30/2020 6/9/2020 71 n Sueweldon 3/14/2020 3/15/2020 5/23/2020 69 Happyhoppies 3/22/2020 3/17/2020 5/23/2020 67 u swaxxy 4/29/2020 3/30/2020 6/5/2020 67 u jenudallas 4/20/2020 3/30/2020 6/4/2020 66 u Westport 7/18/2020 4/3/2020 6/8/2020 66 u Hencol 4/20/2020 3/31/2020 6/4/2020 65 Twinkles 3/28/2020 3/15/2020 5/18/2020 64 u crudoll 6/27/2020 4/15/2020 6/17/2020 63 n MJN1 6/23/2020 4/13/2020 6/15/2020 63 Wire 6/27/2020 4/16/2020 6/17/2020 62 u Jcrobinson48 8/12/2020 4/5/2020 6/1/2020 57 DuffyMcDuffy 5/31/2020 4/14/2020 6/9/2020 56 u mhf 5/6/2020 3/26/2020 5/21/2020 56 n ON Cruiser 5/31/2020 4/14/2020 6/9/2020 56 n Astride 5/16/2020 4/15/2020 6/9/2020 55 u chessie 5/23/2020 4/13/2020 6/7/2020 55 oceanaire365 5/16/2020 4/14/2020 6/8/2020 55 u Jcrobinson48 5/23/2020 4/15/2020 6/8/2020 54 u jph814 5/23/2020 4/17/2020 6/10/2020 54 n Zimflyer 3/22/2020 3/17/2020 5/10/2020 54 u DFW 5/23/2020 4/16/2020 6/8/2020 53 barcrab 10/10/2020 4/9/2020 5/30/2020 51 u Flyfishingwidow 6/3/2020 4/15/2020 6/5/2020 51 u Wyattsaubt 6/6/2020 4/15/2020 6/4/2020 50 u Zelker 5/23/2020 4/15/2020 6/4/2020 50 u Mmastell 1/13/2021 4/9/2020 5/25/2020 46
  5. Seems like a pretty steady flow of refunds coming in. Hopefully all will be satisfied pretty soon. In reading the threads, I know there is speculation about refunds going to the TA and then forwarded to the customer. In my case, I do not think that is the case,. I am assuming that since the refund on my credit card said "Seabourn" and not "TA.com" (not he real name of course) that the refund come directly from Seabourn to my credit card. Anyway, here is the latest update. Let me know if I did anything wrong. By the way, I am trying to consistently use the date the credit appeared to the customer on the card, not the transaction date on the credit card. For example, mine was transaction date was June 4 but it did not appear on my card until June 10. So I used June 10. No big deal... Here you go- 50 down, 19 more to go (unless we add some more) As of Date: 6/18/2020 Cruise Fare Cruise Date Refund Request Date Refund Received Date Days since Request Days between Request and Refund u cruzluvers 3/22/2020 3/9/2020 101 n Mauzac 4/5/2020 3/14/2020 96 u Plane7c 4/15/2020 3/14/2020 96 u TV24 3/28/2020 3/15/2020 95 n Pilotapat 3/22/2020 3/16/2020 94 n Ramses 3/14/2020 3/20/2020 90 Foyt 7/25/2020 3/23/2020 87 n remember66 4/5/2020 3/26/2020 84 u Clou 9/16/2020 3/27/2020 83 n joc123 4/29/2020 3/31/2020 79 Laylam 5/9/2020 4/1/2020 78 u Clou 12/22/2020 4/13/2020 66 DC Traveler 5/2/2020 4/13/2020 66 n Gilligan840 5/23/2020 4/14/2020 65 Laylam 5/23/2020 4/16/2020 63 u Whystayhome 7/31/2020 5/6/2020 43 u Whystayhome 10/24/2020 5/6/2020 43 labate 8/14/2020 5/7/2020 42 u TV24 10/3/2020 5/7/2020 42 u Klolson 4/8/2020 3/9/2020 6/17/2020 100 canadalin 4/8/2020 3/15/2020 6/17/2020 94 n rgaudet 3/28/2020 3/15/2020 6/16/2020 93 u Jodiandfrank 7/18/2020 3/16/2020 6/14/2020 90 n Reefknot 4/5/2020 3/17/2020 6/15/2020 90 u Not Jaded 12/20/2020 3/20/2020 6/13/2020 85 u Mark56 5/9/2020 3/16/2020 6/8/2020 84 n Sunburned Tongue 3/22/2020 3/9/2020 5/31/2020 83 Wire 12/20/2020 3/22/2020 6/13/2020 83 n Daliowner 5/5/2020 3/11/2020 5/31/2020 81 n Flaminjune 3/14/2020 2/24/2020 5/13/2020 79 n Scottie920 4/5/2020 3/16/2020 6/3/2020 79 n Mauzac 4/20/2020 3/30/2020 6/15/2020 77 SF Voyage 4/17/2020 3/9/2020 5/24/2020 76 Teamflames 4/15/2020 3/10/2020 5/25/2020 76 n Rambo Trout 3/22/2020 2/27/2020 5/12/2020 75 n Sunburned Tongue 4/17/2020 3/9/2020 5/23/2020 75 u Bobal 5/6/2020 3/11/2020 5/24/2020 74 u crudoll 6/27/2020 4/15/2020 6/27/2020 73 u jkwestlake 3/21/2020 3/27/2020 6/8/2020 73 Hoosier74 7/18/2020 3/18/2020 5/29/2020 72 JRS51 6/27/2020 3/25/2020 6/5/2020 72 n astride 4/29/2020 3/30/2020 6/9/2020 71 u Marazul 4/22/2020 4/2/2020 6/12/2020 71 Phillipahain 4/22/2020 3/30/2020 6/9/2020 71 n Sueweldon 3/14/2020 3/15/2020 5/23/2020 69 Happyhoppies 3/22/2020 3/17/2020 5/23/2020 67 u swaxxy 4/29/2020 3/30/2020 6/5/2020 67 u jenudallas 4/20/2020 3/30/2020 6/4/2020 66 u Westport 7/18/2020 4/3/2020 6/8/2020 66 u Hencol 4/20/2020 3/31/2020 6/4/2020 65 Twinkles 3/28/2020 3/15/2020 5/18/2020 64 n MJN1 6/23/2020 4/13/2020 6/15/2020 63 Wire 6/27/2020 4/16/2020 6/17/2020 62 u Jcrobinson48 8/12/2020 4/5/2020 6/1/2020 57 DuffyMcDuffy 5/31/2020 4/14/2020 6/9/2020 56 u mhf 5/6/2020 3/26/2020 5/21/2020 56 n ON Cruiser 5/31/2020 4/14/2020 6/9/2020 56 n Astride 5/16/2020 4/15/2020 6/9/2020 55 u chessie 5/23/2020 4/13/2020 6/7/2020 55 oceanaire365 5/16/2020 4/14/2020 6/8/2020 55 u Jcrobinson48 5/23/2020 4/15/2020 6/8/2020 54 u jph814 5/23/2020 4/17/2020 6/10/2020 54 n Zimflyer 3/22/2020 3/17/2020 5/10/2020 54 u DFW 5/23/2020 4/16/2020 6/8/2020 53 barcrab 10/10/2020 4/9/2020 5/30/2020 51 u Flyfishingwidow 6/3/2020 4/15/2020 6/5/2020 51 u Wyattsaubt 6/6/2020 4/15/2020 6/4/2020 50 u Zelker 5/23/2020 4/15/2020 6/4/2020 50 u Mmastell 1/13/2021 4/9/2020 5/25/2020 46 Average 68.8
  6. Yes. I received the refund of my FCDs about on June 6 and my cruise-fare refund on June 10. Good news for you. Should be soon. Sent from my iPhone using Forums
  7. OOOPS!! As of Date: 6/13/2020 Cruise Fare Cruise Date Refund Request Date Refund Received Date Days since Request Days between Request and Refund u cruzluvers 3/22/2020 3/9/2020 96 n Mauzac 4/5/2020 3/14/2020 91 u TV24 3/28/2020 3/15/2020 90 n rgaudet 3/28/2020 3/15/2020 90 canadalin 4/8/2020 3/15/2020 90 n Pilotapat 3/22/2020 3/16/2020 89 n Ramses 3/14/2020 3/20/2020 85 Wire 12/20/2020 3/22/2020 83 Foyt 7/25/2020 3/23/2020 82 n remember66 4/5/2020 3/26/2020 79 u Clou 9/16/2020 3/27/2020 78 n Mauzac 4/20/2020 3/30/2020 75 n joc123 4/29/2020 3/31/2020 74 Laylam 5/9/2020 4/1/2020 73 u Marazul 4/22/2020 4/2/2020 72 MTN1 6/23/2020 4/13/2020 61 DC Traveler 5/2/2020 4/13/2020 61 u Clou 12/22/2020 4/13/2020 61 n Gilligan840 5/23/2020 4/14/2020 60 u crudoll 6/27/2020 4/15/2020 59 Wire 6/27/2020 4/16/2020 58 Laylam 5/23/2020 4/16/2020 58 u Whystayhome 7/31/2020 5/6/2020 38 u Whystayhome 10/24/2020 5/6/2020 38 u TV24 10/3/2020 5/7/2020 37 labate 8/14/2020 5/7/2020 37 u Jodiandfrank 7/18/2020 3/16/2020 6/14/2020 90 u Not Jaded 12/20/2020 3/20/2020 6/13/2020 85 u Mark56 5/9/2020 3/16/2020 6/8/2020 84 n Sunburned Tongue 3/22/2020 3/9/2020 5/31/2020 83 n Daliowner 5/5/2020 3/11/2020 5/31/2020 81 n Scottie920 4/5/2020 3/16/2020 6/3/2020 79 n Flaminjune 3/14/2020 2/24/2020 5/13/2020 79 Teamflames 4/15/2020 3/10/2020 5/25/2020 76 SF Voyage 4/17/2020 3/9/2020 5/24/2020 76 n Sunburned Tongue 4/17/2020 3/9/2020 5/23/2020 75 n Rambo Trout 3/22/2020 2/27/2020 5/12/2020 75 u Bobal 5/6/2020 3/11/2020 5/24/2020 74 u jkwestlake 3/21/2020 3/27/2020 6/8/2020 73 JRS51 6/27/2020 3/25/2020 6/5/2020 72 Hoosier74 7/18/2020 3/18/2020 5/29/2020 72 Phillipahain 4/22/2020 3/30/2020 6/9/2020 71 n astride 4/29/2020 3/30/2020 6/9/2020 71 n Sueweldon 3/14/2020 3/15/2020 5/23/2020 69 u swaxxy 4/29/2020 3/30/2020 6/5/2020 67 Happyhoppies 3/22/2020 3/17/2020 5/23/2020 67 u Westport 7/18/2020 4/3/2020 6/8/2020 66 u jenudallas 4/20/2020 3/30/2020 6/4/2020 66 u Hencol 4/20/2020 3/31/2020 6/4/2020 65 Twinkles 3/28/2020 3/15/2020 5/18/2020 64 u Jcrobinson48 8/12/2020 4/5/2020 6/1/2020 57 n ON Cruiser 5/31/2020 4/14/2020 6/9/2020 56 u mhf 5/6/2020 3/26/2020 5/21/2020 56 DuffyMcDuffy 5/31/2020 4/14/2020 6/9/2020 56 oceanaire365 5/16/2020 4/14/2020 6/8/2020 55 u chessie 5/23/2020 4/13/2020 6/7/2020 55 n Astride 5/16/2020 4/15/2020 6/9/2020 55 n Zimflyer 3/22/2020 3/17/2020 5/10/2020 54 u jph814 5/23/2020 4/17/2020 6/10/2020 54 u Jcrobinson48 5/23/2020 4/15/2020 6/8/2020 54 u DFW 5/23/2020 4/16/2020 6/8/2020 53 u Flyfishingwidow 6/3/2020 4/15/2020 6/5/2020 51 barcrab 10/10/2020 4/9/2020 5/30/2020 51 u Zelker 5/23/2020 4/15/2020 6/4/2020 50 u Wyattsaubt 6/6/2020 4/15/2020 6/4/2020 50 u Mmastell 1/13/2021 4/9/2020 5/25/2020 46 Average 65.8
  8. Here's the update, folks. By the way, I will only be updating the spreadsheet for two more week since I will be heading out for a vacation and will not have access to my PC. Hopefully we will see a lot more action in the coming 12 days. As of Date: 6/13/2020 Cruise Fare Cruise Date Refund Request Date Refund Received Date Days since Request Days between Request and Refund u cruzluvers 3/22/2020 3/9/2020 96 n Mauzac 4/5/2020 3/14/2020 91 n rgaudet 3/28/2020 3/15/2020 90 u TV24 3/28/2020 3/15/2020 90 canadalin 4/8/2020 3/15/2020 90 n Pilotapat 3/22/2020 3/16/2020 89 n Ramses 3/14/2020 3/20/2020 85 Wire 12/20/2020 3/22/2020 83 Foyt 7/25/2020 3/23/2020 82 n remember66 4/5/2020 3/26/2020 79 u Clou 9/16/2020 3/27/2020 78 n Mauzac 4/20/2020 3/30/2020 75 Phillipahain 4/22/2020 3/30/2020 6/9/2020 75 n joc123 4/29/2020 3/31/2020 74 Laylam 5/9/2020 4/1/2020 73 u Marazul 4/22/2020 4/2/2020 72 DC Traveler 5/2/2020 4/13/2020 61 MTN1 6/23/2020 4/13/2020 61 u Clou 12/22/2020 4/13/2020 61 n Gilligan840 5/23/2020 4/14/2020 60 n ON Cruiser 5/31/2020 4/14/2020 6/9/2020 60 u crudoll 6/27/2020 4/15/2020 59 Laylam 5/23/2020 4/16/2020 58 Wire 6/27/2020 4/16/2020 58 u Whystayhome 7/31/2020 5/6/2020 38 u Whystayhome 10/24/2020 5/6/2020 38 labate 8/14/2020 5/7/2020 37 u TV24 10/3/2020 5/7/2020 37 u Jodiandfrank 7/18/2020 3/16/2020 6/14/2020 90 u Not Jaded 12/20/2020 3/20/2020 6/13/2020 85 u Mark56 5/9/2020 3/16/2020 6/8/2020 84 n Sunburned Tongue 3/22/2020 3/9/2020 5/31/2020 83 n Daliowner 5/5/2020 3/11/2020 5/31/2020 81 n Flaminjune 3/14/2020 2/24/2020 5/13/2020 79 n Scottie920 4/5/2020 3/16/2020 6/3/2020 79 Teamflames 4/15/2020 3/10/2020 5/25/2020 76 SF Voyage 4/17/2020 3/9/2020 5/24/2020 76 n Rambo Trout 3/22/2020 2/27/2020 5/12/2020 75 n Sunburned Tongue 4/17/2020 3/9/2020 5/23/2020 75 u Bobal 5/6/2020 3/11/2020 5/24/2020 74 JRS51 6/27/2020 3/25/2020 6/5/2020 72 Hoosier74 7/18/2020 3/18/2020 5/29/2020 72 n astride 4/29/2020 3/30/2020 6/9/2020 71 n Sueweldon 3/14/2020 3/15/2020 5/23/2020 69 Happyhoppies 3/22/2020 3/17/2020 5/23/2020 67 u swaxxy 4/29/2020 3/30/2020 6/5/2020 67 u jenudallas 4/20/2020 3/30/2020 6/4/2020 66 u Westport 7/18/2020 4/3/2020 6/8/2020 66 u Hencol 4/20/2020 3/31/2020 6/4/2020 65 Twinkles 3/28/2020 3/15/2020 5/18/2020 64 u Jcrobinson48 8/12/2020 4/5/2020 6/1/2020 57 u mhf 5/6/2020 3/26/2020 5/21/2020 56 DuffyMcDuffy 5/31/2020 4/14/2020 6/9/2020 56 n Astride 5/16/2020 4/15/2020 6/9/2020 55 oceanaire365 5/16/2020 4/14/2020 6/8/2020 55 u chessie 5/23/2020 4/13/2020 6/7/2020 55 n Zimflyer 3/22/2020 3/17/2020 5/10/2020 54 u Jcrobinson48 5/23/2020 4/15/2020 6/8/2020 54 u jph814 5/23/2020 4/17/2020 6/10/2020 54 u DFW 5/23/2020 4/16/2020 6/8/2020 53 u Flyfishingwidow 6/3/2020 4/15/2020 6/5/2020 51 barcrab 10/10/2020 4/9/2020 5/30/2020 51 u Zelker 5/23/2020 4/15/2020 6/4/2020 50 u Wyattsaubt 6/6/2020 4/15/2020 6/4/2020 50 u Mmastell 1/13/2021 4/9/2020 5/25/2020 46 u jkwestlake 3/21/2020 3/27/2020 6/8/2020 73
  9. Yours is a big mystery. I would love to hear if they have provide any information.
  10. I agree it is a mystery. Not sure what the rationale is. But I am pretty sure this is not one group of people sitting in one office building working on one assembly line. If there are multiple groups preparing the refunds, might some of them be in areas harder hit with the virus? Do certain people process certain ships? Do they process by voyage? (I think this might be true. It seems that when a group of refunds come at once, they are frequently from the same cruise date). Does it make a difference if the customer is in the US or elsewhere? Do people who used FCD's take longer than those who do not? Do people with a higher past guest status get processed sooner? I can see a lot of possible reasons. I wish Seabourn would have explained it a little bit to us, but I do not think that is happening. I'll print the revised spreadsheet tomorrow...I have a feeling we might get some more action tonight
  11. Well I received my last refund today from Seabourn so I am "whole". While I certainly missed doing the cruise, we now have a pretty sizable chunk of money which I had not planned on having. Our budget for travel for 2021 is already put aside (which we may or may not end up spending), so I think we will be doing some significant upgrades around the house. Being house bound for a few months have given me some ideas. Although I do have a trip to Vegas in my mind when I decide it is safe and worth going. And we have had a number of updates for our spreadsheet so here it is. I resorted it with those still waiting at the top. Keep in mind, it could be some of those in the top just have not reported back that they received their refunds. Please keep sending your good news and I will continue to update and post. As of Date: 6/10/2020 Cruise Fare Cruise Date Refund Request Date Refund Received Date Days since Request Days between Request and Refund u cruzluvers 3/22/2020 3/9/2020 93 n Mauzac 4/5/2020 3/14/2020 88 n rgaudet 3/28/2020 3/15/2020 87 u TV24 3/28/2020 3/15/2020 87 canadalin 4/8/2020 3/15/2020 87 u Jodiandfrank 7/18/2020 3/16/2020 86 u Not Jaded 12/20/2020 3/20/2020 82 Wire 12/20/2020 3/22/2020 80 Foyt 7/25/2020 3/23/2020 79 n remember66 4/5/2020 3/26/2020 76 u Clou 9/16/2020 3/27/2020 75 n Mauzac 4/20/2020 3/30/2020 72 n astride 4/29/2020 3/30/2020 72 n joc123 4/29/2020 3/31/2020 71 Laylam 5/9/2020 4/1/2020 70 u Marazul 4/22/2020 4/2/2020 69 DC Traveler 5/2/2020 4/13/2020 58 MTN1 6/23/2020 4/13/2020 58 u Clou 12/22/2020 4/13/2020 58 n ON Cruiser 5/31/2020 4/14/2020 57 u Wyattsaubt 6/6/2020 4/15/2020 56 u crudoll 6/27/2020 4/15/2020 56 Laylam 5/23/2020 4/16/2020 55 Wire 6/27/2020 4/16/2020 55 u Whystayhome 7/31/2020 5/6/2020 35 u Whystayhome 10/24/2020 5/6/2020 35 labate 8/14/2020 5/7/2020 34 u TV24 10/3/2020 5/7/2020 34 n Flaminjune 3/14/2020 2/24/2020 5/13/2020 79 n Sueweldon 3/14/2020 3/15/2020 5/23/2020 69 u jkwestlake 3/21/2020 3/27/2020 6/8/2020 73 Happyhoppies 3/22/2020 3/17/2020 5/23/2020 67 n Rambo Trout 3/22/2020 2/27/2020 5/12/2020 75 n Sunburned Tongue 3/22/2020 3/9/2020 5/31/2020 83 n Zimflyer 3/22/2020 3/17/2020 5/10/2020 54 Twinkles 3/28/2020 3/15/2020 5/18/2020 64 n Scottie920 4/5/2020 3/16/2020 6/3/2020 79 Teamflames 4/15/2020 3/10/2020 5/25/2020 76 SF Voyage 4/17/2020 3/9/2020 5/24/2020 76 n Sunburned Tongue 4/17/2020 3/9/2020 5/23/2020 75 u Hencol 4/20/2020 3/31/2020 6/4/2020 65 u jenudallas 4/20/2020 3/30/2020 6/4/2020 66 u swaxxy 4/29/2020 3/30/2020 6/5/2020 67 n Daliowner 5/5/2020 3/11/2020 5/31/2020 81 u Bobal 5/6/2020 3/11/2020 5/24/2020 74 u mhf 5/6/2020 3/26/2020 5/21/2020 56 u Mark56 5/9/2020 3/16/2020 6/8/2020 84 n Astride 5/16/2020 4/15/2020 6/9/2020 55 oceanaire365 5/16/2020 4/14/2020 6/8/2020 55 u chessie 5/23/2020 4/13/2020 6/7/2020 55 u DFW 5/23/2020 4/16/2020 6/8/2020 53 u Jcrobinson48 5/23/2020 4/15/2020 6/8/2020 54 u jph814 5/23/2020 4/17/2020 6/10/2020 54 u Zelker 5/23/2020 4/15/2020 6/4/2020 50 DuffyMcDuffy 5/31/2020 4/14/2020 6/9/2020 56 u Flyfishingwidow 6/3/2020 4/15/2020 6/5/2020 51 JRS51 6/27/2020 3/25/2020 6/5/2020 72 Hoosier74 7/18/2020 3/18/2020 5/29/2020 72 u Westport 7/18/2020 4/3/2020 6/8/2020 66 u Jcrobinson48 8/12/2020 4/5/2020 6/1/2020 57 barcrab 10/10/2020 4/9/2020 5/30/2020 51 u Mmastell 1/13/2021 4/9/2020 5/25/2020 46 Average 65.0
  12. Not sure. But my guess is no. Two others with the same cruise date were refunded on the same date. I think the refunds have something to do with cruise date. Maybe even with the ship. Sent from my iPhone using Forums
  13. The first column shows u for USA and n for not USA. If it is blank, the persons cruise critic profile does not say. 13 of the 61 posts are identified as non usa. of these, 7 have gotten the refund. 10 of the 23 usa posters have received refunds
  14. I agree the communication could have been handled better. But from what I have read, I am not sure other cruise lines handled things much better. Would it affect my choice in the future? Probably not. I will still base my decision on value and itinerary. I have no reason to believe that the Seabourn cruise experience will be anything less than what I have experienced in the past, which I have always found to be excellent. Would I change my choice because it took me 60 days to get a refund and I had not received more frequent updates written by some crisis communications consultant? not likely. But that is just my opinion....others are entitled to theirs. I do hope to see you on a cruise sometime. I have nothing planned at this time, but we are looking at a couple alternatives for 2021.
  15. I have no idea. I do not know how many of the people on this list went challenged through the credit card company. I thinks some had. But the quickest refund was 46 days. (for someone who had not yet reach the final payment date) But the vast majority are 53 to 76 Calendar days. If anyone on this list challenged through the credit card and got a refund, it does not look like it made much difference.
  16. I agree the communication could have been handled better. But from what I have read, I am not sure other cruise lines handled things much better. Would it affect my choice in the future? Probably not. I will still base my decision on value and itinerary. I have no reason to believe that the Seabourn cruise experience will be anything less than what I have experienced in the past, which I have always found to be excellent. Would I change my choice because it took me 60 days to get a refund and I had not received more frequent updates written by some crisis communications consultant? not likely. But that is just my opinion....others are entitled to theirs. I do hope to see you on a cruise sometime. I have nothing planned at this time, but we are looking at a couple alternatives for 2021.
  17. Glad you got the refund. But it seems you got the refund in about 70 days - which is pretty standard based on other's results. So going through the credit card company may or may not have made any difference
  18. Well folks, I am joining the club of the reimbursed!!!! But not quite whole yet... My cruise fare was paid in three transactions from two different credit cards. Today I received two payments - one on each card. But one payment - oddly the final payment made in February - has not yet been credited. I have an into my TA to have him sort it out because - technically - I pay the Agency and they pay Seabourn. Besides, when I call Seabourn with a question, they usually say it needs to be addressed through the TA. And my TA is a great guy and very responsive so I do not mind. So I am going to hold off updating my data on the chart, but congrats to Wesport and - to everyone else - keep the faith! As of Date: 6/8/2020 Cruise Fare Cruise Date Refund Request Date Refund Received Date Days since Request Days between Request and Refund Flaminjune 3/14/2020 2/24/2020 5/13/2020 79 n Sueweldon 3/14/2020 3/15/2020 5/23/2020 69 u jkwestlake 3/21/2020 3/27/2020 73 n Zimflyer 3/22/2020 3/17/2020 5/10/2020 54 n Rambo Trout 3/22/2020 2/27/2020 5/12/2020 75 Happyhoppies 3/22/2020 3/17/2020 5/23/2020 67 n Sunburned Tongue 3/22/2020 3/9/2020 5/31/2020 83 u cruzluvers 3/22/2020 3/9/2020 91 Twinkles 3/28/2020 3/15/2020 5/18/2020 64 n rgaudet 3/28/2020 3/15/2020 85 u TV24 3/28/2020 3/15/2020 85 n Mauzac 4/5/2020 3/14/2020 86 n Scottie920 4/5/2020 3/16/2020 6/3/2020 79 n remember66 4/5/2020 3/26/2020 74 canadalin 4/8/2020 3/15/2020 85 Teamflames 4/15/2020 3/10/2020 5/25/2020 76 n Sunburned Tongue 4/17/2020 3/9/2020 5/23/2020 75 SF Voyage 4/17/2020 3/9/2020 5/24/2020 76 u Hencol 4/20/2020 3/31/2020 69 n Mauzac 4/20/2020 3/30/2020 70 u Marazul 4/22/2020 4/2/2020 67 n astride 4/29/2020 3/30/2020 70 u swaxxy 4/29/2020 3/30/2020 6/5/2020 67 joc123 4/29/2020 3/31/2020 69 DC Traveler 5/2/2020 4/13/2020 56 n Daliowner 5/5/2020 3/11/2020 5/31/2020 81 u mhf 5/6/2020 3/26/2020 5/21/2020 56 u Bobal 5/6/2020 3/11/2020 5/24/2020 74 u Mark56 5/9/2020 3/16/2020 84 Laylam 5/9/2020 4/1/2020 68 n Astride 5/16/2020 4/15/2020 54 u DFW 5/23/2020 4/16/2020 53 u jph814 5/23/2020 4/17/2020 52 u Zelker 5/23/2020 4/15/2020 54 Laylam 5/23/2020 4/16/2020 53 u Jcrobinson48 5/26/2020 4/15/2020 54 DuffyMcDuffy 5/31/2020 4/14/2020 55 n ON Cruiser 5/31/2020 4/14/2020 55 u Flyfishingwidow 6/3/2020 4/15/2020 6/5/2020 54 51 u Wyattsaubt 6/6/2020 4/15/2020 54 MTN1 6/23/2020 4/13/2020 56 crudoll 6/27/2020 4/15/2020 54 JRS51 6/27/2020 3/25/2020 6/5/2020 72 Wire 6/27/2020 4/16/2020 53 Hoosier74 7/18/2020 3/18/2020 5/29/2020 72 u Jodiandfrank 7/18/2020 3/16/2020 84 u Westport 7/18/2020 4/3/2020 6/8/2020 66 Foyt 7/25/2020 3/23/2020 77 u Whystayhome 7/31/2020 5/6/2020 33 u Jcrobinson48 8/12/2020 4/5/2020 6/1/2020 57 labate 8/14/2020 5/7/2020 32 u Clou 9/16/2020 3/27/2020 73 u TV24 10/3/2020 5/7/2020 32 barcrab 10/10/2020 4/9/2020 5/30/2020 51 u Whystayhome 10/24/2020 5/6/2020 33 u Not Jaded 12/20/2020 3/20/2020 80 Wire 12/20/2020 3/22/2020 78 u Clou 12/22/2020 4/13/2020 56 u Mmastell 1/13/2021 4/9/2020 5/25/2020 46 Average 67.7
  19. So this is weird. I did not ask to have my Future Cruise Deposits refunded. I received two $500 credits on one of my credit cards from Seabourn today so I assume that it is the refund of my FCDs. I bought the FCDs two years ago. The odd thing is it was not refunded to the credit card that I used to pay my cruise fare for this cruise (which has not yet been refunded.) I am guessing this is the card I used to buy them
  20. You may be correct, but I am not sure I see any data on the spreadsheet that supports that conclusion.
  21. While I share your frustration, I am not sure that I agree necessarily. The average number of days from request to refund is just about 68 days. Pretty much on target (if you believe the target was 60 business days). I for example are only 50 days out. My bigger question would be regarding the 13 people who are awaiting refunds for longer than that average. Seven of those are more than 80 days (Of course, some people might not have reported back)
  22. Apropos of nothing, today I received word that my airfare (booked directly with American Airlines) was refunded to me. It was 7 days after I had requested it. I had held off requesting the refund, thinking I would just use the credit at some point. The process of requesting the refund was pretty easy, although they tried to offer you a 25% bonus if you kept it as a credit. You really needed to be careful in filling out the on-line request for refud form. Here is the latest chart. Some good news to report: As of Date: 6/6/2020 Cruise Fare Cruise Date Refund Request Date Refund Received Date Days since Request Days between Request and Refund Flaminjune 3/14/2020 2/24/2020 5/13/2020 79 n Sueweldon 3/14/2020 3/15/2020 5/23/2020 69 u jkwestlake 3/21/2020 3/27/2020 71 n Zimflyer 3/22/2020 3/17/2020 5/10/2020 54 n Rambo Trout 3/22/2020 2/27/2020 5/12/2020 75 Happyhoppies 3/22/2020 3/17/2020 5/23/2020 67 n Sunburned Tongue 3/22/2020 3/9/2020 5/31/2020 83 u cruzluvers 3/22/2020 3/9/2020 89 Twinkles 3/28/2020 3/15/2020 5/18/2020 64 n rgaudet 3/28/2020 3/15/2020 83 u TV24 3/28/2020 3/15/2020 83 n Mauzac 4/5/2020 3/14/2020 84 n Scottie920 4/5/2020 3/16/2020 6/3/2020 79 n remember66 4/5/2020 3/26/2020 72 canadalin 4/8/2020 3/15/2020 83 Teamflames 4/15/2020 3/10/2020 5/25/2020 76 n Sunburned Tongue 4/17/2020 3/9/2020 5/23/2020 75 SF Voyage 4/17/2020 3/9/2020 5/24/2020 76 u Hencol 4/20/2020 3/31/2020 67 n Mauzac 4/20/2020 3/30/2020 68 u Marazul 4/22/2020 4/2/2020 65 n astride 4/29/2020 3/30/2020 68 u swaxxy 4/29/2020 3/30/2020 6/5/2020 67 joc123 4/29/2020 3/31/2020 67 DC Traveler 5/2/2020 4/13/2020 54 n Daliowner 5/5/2020 3/11/2020 5/31/2020 81 u mhf 5/6/2020 3/26/2020 5/21/2020 56 u Bobal 5/6/2020 3/11/2020 5/24/2020 74 u Mark56 5/9/2020 3/16/2020 82 Laylam 5/9/2020 4/1/2020 66 n Astride 5/16/2020 4/15/2020 52 u DFW 5/23/2020 4/16/2020 51 u jph814 5/23/2020 4/17/2020 50 u Zelker 5/23/2020 4/15/2020 52 Laylam 5/23/2020 4/16/2020 51 u Jcrobinson48 5/26/2020 4/15/2020 52 DuffyMcDuffy 5/31/2020 4/14/2020 53 n ON Cruiser 5/31/2020 4/14/2020 53 u Flyfishingwidow 6/3/2020 4/15/2020 6/5/2020 52 51 u Wyattsaubt 6/6/2020 4/15/2020 52 MTN1 6/23/2020 4/13/2020 54 crudoll 6/27/2020 4/15/2020 52 JRS51 6/27/2020 3/25/2020 6/5/2020 72 Wire 6/27/2020 4/16/2020 51 Hoosier74 7/18/2020 3/18/2020 5/29/2020 72 u Jodiandfrank 7/18/2020 3/16/2020 82 u Westport 7/18/2020 4/3/2020 64 Foyt 7/25/2020 3/23/2020 75 u Whystayhome 7/31/2020 5/6/2020 31 u Jcrobinson48 8/12/2020 4/5/2020 6/1/2020 57 labate 8/14/2020 5/7/2020 30 u Clou 9/16/2020 3/27/2020 71 u TV24 10/3/2020 5/7/2020 30 barcrab 10/10/2020 4/9/2020 5/30/2020 51 u Whystayhome 10/24/2020 5/6/2020 31 u Not Jaded 12/20/2020 3/20/2020 78 Wire 12/20/2020 3/22/2020 76 u Clou 12/22/2020 4/13/2020 54 u Mmastell 1/13/2021 4/9/2020 5/25/2020 46 Average 67.8
  23. An update. When I sent the email (noted above)to Seabourn guest relations and public relations mailboxes, I also sent it to Chris J. Austin SVP, Global Marketing & Sales. While I have not yet heard back from the first two, I did receive an email from Mr. Austin. Here is his response - and my reply: Mr. Henry, Thank you for being a loyal Seabourn cruiser, like you we are eagerly awaiting the opportunity to Rediscover Extraordinary Worlds and welcome guests back on board our fleet. As it pertains to your question about refunds I appreciate your perspective and understanding. We cannot discuss any specific guest refund with anyone other than the guest and their travel advisor. A significant number of refunds have been processed and I thank you for noting that in your communication. We know that some guests are waiting for their refund and may be frustrated by how long it is taking. We fully understand and apologize for this situation. Please be assured that we have received all requests from guests who have made a self-election and currently have those in our queue and are working through these on a daily basis. We are doing everything we can to expedite the processing of an unprecedented number of refunds and future cruise credits during this challenging time. We ask for your continued patience and support as we work through each booking properly. Due to the unique nature of this situation, we are unable to use our usual automated process. Our team is working hard to manually process this large volume of requests while working from home. This is our commitment to ensuring each and every booking is handled accurately and as efficiently as possible, in hopes of avoiding any further frustrations for our valued guests. With best regards Chris Chris J. Austin SVP, Global Marketing & Sales My Reply: Hello Mr. Austin Thank you for your very prompt reply. I know you and others at Seabourn are working under unusual and stressful circumstances and appreciate what you are going through. The purpose of my sending the email to you and others at Seabourn is not to “discuss any specific guest refund with anyone”. It was to invite Seabourn to address a group of its past, current and hopefully future customers who are confused with the processes underway and disappointed by the lack of communication from Seabourn. This discussion currently has had over 15,000 views As I mentioned in my original email, the overriding question is “why is there such disparity in the length of time it takes to receive refunds?” I was hoping Seabourn would take the time to provide a little detail on why some refunds have been received 45 days after a request while others are still waiting 80 days or more. This can be done generically without discussing specific cases. With all due respect, your email does not answer the question. I started the thread on Cruise Critic as a way to help people understand what is going in a fact-based way. Without some direct perspective from Seabourn, people continue to be left to their own speculations as to the reasons for the disparity. And much of that speculation disparages Seabourn. I sincerely was hoping to avoid that. Joe Henry
  24. A couple of adds: As of Date: 6/4/2020 Cruise Fare Cruise Date Refund Request Date Refund Received Date Days since Request Days between Request and Refund Flaminjune 3/14/2020 2/24/2020 5/13/2020 79 Sueweldon 3/14/2020 3/15/2020 5/23/2020 69 jkwestlake 3/21/2020 3/27/2020 69 Zimflyer 3/22/2020 3/17/2020 5/10/2020 54 Rambo Trout 3/22/2020 2/27/2020 5/12/2020 75 Happyhoppies 3/22/2020 3/17/2020 5/23/2020 67 Sunburned Tongue 3/22/2020 3/9/2020 5/31/2020 83 cruzluvers 3/22/2020 3/9/2020 87 Twinkles 3/28/2020 3/15/2020 5/18/2020 64 rgaudet 3/28/2020 3/15/2020 81 TV24 3/28/2020 3/15/2020 81 Mauzac 4/5/2020 3/14/2020 82 Scottie920 4/5/2020 3/16/2020 6/3/2020 79 remember66 4/5/2020 3/26/2020 70 canadalin 4/8/2020 3/15/2020 81 Teamflames 4/15/2020 3/10/2020 5/25/2020 76 Sunburned Tongue 4/17/2020 3/9/2020 5/23/2020 75 SF Voyage 4/17/2020 3/9/2020 5/24/2020 76 Hencol 4/20/2020 3/31/2020 65 Mauzac 4/20/2020 3/30/2020 66 Marazul 4/22/2020 4/2/2020 63 astride 4/29/2020 3/30/2020 66 swaxxy 4/29/2020 3/30/2020 66 joc123 4/29/2020 3/31/2020 65 DC Traveler 5/2/2020 4/13/2020 52 Daliowner 5/5/2020 3/11/2020 5/31/2020 81 mhf 5/6/2020 3/26/2020 5/21/2020 56 Bobal 5/6/2020 3/11/2020 5/24/2020 74 Mark56 5/9/2020 3/16/2020 80 Laylam 5/9/2020 4/1/2020 64 Astride 5/16/2020 4/15/2020 50 DFW 5/23/2020 4/16/2020 49 jph814 5/23/2020 4/17/2020 48 Zelker 5/23/2020 4/15/2020 50 Laylam 5/23/2020 4/16/2020 49 Jcrobinson48 5/26/2020 4/15/2020 50 DuffyMcDuffy 5/31/2020 4/14/2020 51 ON Cruiser 5/31/2020 4/14/2020 51 Flyfishingwidow 6/3/2020 4/15/2020 50 Wyattsaubt 6/6/2020 4/15/2020 50 MTN1 6/23/2020 4/13/2020 52 crudoll 6/27/2020 4/15/2020 50 JRS51 6/27/2020 3/25/2020 71 Wire 6/27/2020 4/16/2020 49 Hoosier74 7/18/2020 3/18/2020 5/29/2020 72 Jodiandfrank 7/18/2020 3/16/2020 80 Westport 7/18/2020 4/3/2020 62 Foyt 7/25/2020 3/23/2020 73 Whystayhome 7/31/2020 5/6/2020 29 Jcrobinson48 8/12/2020 4/5/2020 6/1/2020 57 labate 8/14/2020 5/7/2020 28 Clou 9/16/2020 3/27/2020 69 TV24 10/3/2020 5/7/2020 28 barcrab 10/10/2020 4/9/2020 5/30/2020 51 Whystayhome 10/24/2020 5/6/2020 29 Not Jaded 12/20/2020 3/20/2020 76 Wire 12/20/2020 3/22/2020 74 Clou 12/22/2020 4/13/2020 52 Mmastell 1/13/2021 4/9/2020 5/25/2020 46 Average 68.6
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