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Everything posted by QuattroRomeo
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Yes it is confusing. User-friendly it is not. We only have the "Feedback" button to work with! If IT simply read a few of these CC threads, they would have all of the user experience testing they need!!😉
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My guess is that this a website error or silly programming (surprise, surprise), as ALL of our specialty dining reservations show " delivered to dining room". I saw this in the My Itinerary- Show my Purchases screen. Includes Pinnacle Grill, Canaletto, and Morimoto by Sea.... on the Noordam.
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In the Manage my Cruise section, under Beverages, look for Beverage Cards. (4th line down under All Beverages).They are basically stored-value cards and with each purchase the money draws down from it, rather than billing to your onboard account. It is not just a card for coffee, it is for any beverage. There is no monetary advantage to using the card. Many people like it though because it eliminates looking at these small amounts on your daily statement.
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Westerdam at Juneau on May 21, 2024
QuattroRomeo replied to leerathje's topic in Holland America Line
That IS a lot of ships! -
Thank you Lisa- just the kind of information I needed- my wrinkles and I will just have to co-exist! I think I might try the superfoods one though, just for the experience. -Pam
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Ladies- have you ever tried the Elemis Biotec firm-a-lift one? I have never had any facial so if I treat myself to a pre-cruise special, I am wondering do the effects last very long?
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Live From Alaska Aboard Ms Nieuw Amsterdam - May 5-19, 2024
QuattroRomeo replied to Crew News's topic in Holland America Line
Do you happen to recall when the Alaskan Brunch was held? We intend to do mostly Pinnacle lunches on sea days but would like to try the Brunch. We're on a Noordam 14 day collector. -
🛳️ 🚢 🚢 Bon Voyage to QuattroRomeo - May 28th, 2024 🥂 🥂 🍻
QuattroRomeo replied to kazu's topic in Holland America Line
Thanks everyone! We are sure looking forward to it. College Fjord, Hubbard Glacier and Whittier are new places for us, so it should be extra interesting. Haven't sailed Noordam since 2011 so it will be nice to revisit. Our sailing date is actually May 26, and with all the non-port days I'm hoping there is time to do a daily commentary! -
Live From Alaska Aboard Ms Nieuw Amsterdam - May 5-19, 2024
QuattroRomeo replied to Crew News's topic in Holland America Line
That's a shame; did they say why it was cancelled? -
My First “Live”- Zuiderdam May 11, 2024 TA
QuattroRomeo replied to mawvkysc's topic in Holland America Line
Origin Story has been on 2 or 3 times on our last 3 cruises so you have a good chance of seeing it! Worth seeing at least once! -
Have a HAL complaint? Gary Bembridge has a response
QuattroRomeo replied to Mary229's topic in Holland America Line
We just watched this yesterday; he also mentioned the lack of main stage entertainment, but added that it is gradually getting better. And, perhaps the biggest irritant- the new push for families on board! -
Thank you both for your specific help. I guess we are going the way of the dodo! At least we know what to expect in a couple of weeks and can be prepared.
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There are some computers on desks showing in photos from Halfacts and Cruisedeckplans, but the shots are from 2019. They are on deck 3 from what I checked. I am wondering if they are still there, or possibly some other location now. You are right Ruth, there are some on other ships- there are 2 just to the left of Guest Services counter on Rotterdam and Koningsdam. Not the best location as it can get noisy in that area, but at least they are there.
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I guess so-not sure where they are anymore! Are they there for public use?
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If you have been on Noordam recently, maybe you can help? It has been years since we were on this ship so I'm sure there have been changes. I checked photos on Halfacts and elsewhere, and have not been able to see a current picture of the area on Noordam that has the computer stations. Are there many, or any, PCs available with the big screens? DH prefers them to phone/tablet, and doesn't want to lug the laptop if it isn't necessary.
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If you are interested in a coffee/non-alcoholic drink package, this might help you; this pricing is for a 14 day cruise:
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How do those hand washing machines work?
QuattroRomeo replied to kelliebiz's topic in Holland America Line
"Unlike a manual hand wash, CleanTech® has been 3rd-party tested in a GLP-certified lab to ensure that every hand wash removes more than 99.9% of harmful pathogens, every time. Each 12 second automated hand wash is also 100% touch free with no cross-contamination between users meeting hygiene requirements for GFSI, FDA FSMA, USDA and GMP standards. A photo-eye sensor begins each hand wash automatically when hands enter the system, eliminating any risk of cross-contamination from touch points." -from The Meritech website. -
It might be this company that makes them. Their website shows one 4-tulip vase, and those miniature houses that you find in the Dutch Cafe. The vases on board aren't signed or stamped on the bottom like the expensive ones are elsewhere; however they might be producing them specially for HAL. Just a guess!
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7 Day Tropical Caribbean on the Neiuw Statendam
QuattroRomeo replied to scubacruiserx2's topic in Holland America Line
That looks lovely! -
Lazy Waltz to Spain Onboard the Oosterdam April 5-19th
QuattroRomeo replied to Ready2go11's topic in Holland America Line
Med cruises are so interesting and it sounds like yours was no exception! Thanks for sharing your informative cruise review with us! -
We had a terrible service experience in the spa on Rotterdam. Many things went wrong regarding overcharging. DH complained several times to the so called Asst Manager there. She complained back arguing that we should back off and respect that she is a manager...🙄 One time the hydro pool closed very early. When you have already paid for your time, that isn't acceptable. The spa did nothing for us. DH talked to the Guest Services Manager a few times, and she did manage to get one days' worth of spa entry removed from our bill. Check your bill thoroughly while in the spa!