Tangoqueen Posted December 30, 2017 #26 Share Posted December 30, 2017 Thank you. Yes I did a dummy booking with 2 adults and a child and still wouldn’t let me. I called P&O and requested the cabin that showed availability with the extra Pullman and even though it was available it wouldn’t book 3 people so the lady said she would email a different department and get back to me. Fingers crossed. My 83 year old mum loves the week away sharing with her daughters and the fun of us all sharing a cabin. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Rare Presto2 Posted December 30, 2017 #27 Share Posted December 30, 2017 Thank you. Yes I did a dummy booking with 2 adults and a child and still wouldn’t let me. I called P&O and requested the cabin that showed availability with the extra Pullman and even though it was available it wouldn’t book 3 people so the lady said she would email a different department and get back to me. Fingers crossed. My 83 year old mum loves the week away sharing with her daughters and the fun of us all sharing a cabin. Sent from my iPhone using Forums That's sweet ---- bet all you misbehave though!! Good luck with the booking :) Link to comment Share on other sites More sharing options...
Tangoqueen Posted December 30, 2017 #28 Share Posted December 30, 2017 That's sweet ---- bet all you misbehave though!! Good luck with the booking :) Thanks Presto, it’s all about making memories and a week away and a few gins makes sure that’s exactly what we do x Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Cristaltips Posted December 30, 2017 #29 Share Posted December 30, 2017 Thanks Presto, it’s all about making memories and a week away and a few gins makes sure that’s exactly what we do x Sent from my iPhone using Forums What a lovely thought. Hope you manage to book what you want and have a super time. Link to comment Share on other sites More sharing options...
gadabout60 Posted December 31, 2017 #30 Share Posted December 31, 2017 Agree with this advice. We once tried to book a cabin for a 2 week cruise. We were told that it was occupied and that we had to have another one. We booked the one they suggested. The next day we checked out of interest and the cabin we asked for originally was still available for both of the 1 week cruises. I.e. it was not occupied at all and free. We contacted P&O by phone and told them that we thought we had been told something untrue re the state of the cabin we had requested as it was free. The P&O rep. went away and came back saying that her manager had released it and that it was now available for us. They do keep cabins back so best to phone them and check what it going on. (I'd contact them more than once if you don't get the right answer as I don't think that some of the sales team know what is going on half of the time) :-) Another reason for using a good cruise agent. They can access exactly what is available Link to comment Share on other sites More sharing options...
pete14 Posted December 31, 2017 #31 Share Posted December 31, 2017 Another reason for using a good cruise agent. They can access exactly what is available I cannot believe that P&O would not allow somebody to book a particular cabin they want (provided it is not already booked) but would allow agents to book it for a client. That makes no sense. In this instance, the requested cabin was probably originally booked or held back for some reason and the manager had been able to release it so it was available. Had an agent tried to make the original booking it is unlikely they would have been able to book the cabin either. I suspect (maybe wrongly) that P&O are more likely to meet requests from individuals making bookings for themselves rather than to third parties making bookings on behalf of clients, unless they prefer people to book through an agent rather than directly with them. Link to comment Share on other sites More sharing options...
gadabout60 Posted December 31, 2017 #32 Share Posted December 31, 2017 I cannot believe that P&O would not allow somebody to book a particular cabin they want (provided it is not already booked) but would allow agents to book it for a client. That makes no sense. In this instance, the requested cabin was probably originally booked or held back for some reason and the manager had been able to release it so it was available. Had an agent tried to make the original booking it is unlikely they would have been able to book the cabin either. I suspect (maybe wrongly) that P&O are more likely to meet requests from individuals making bookings for themselves rather than to third parties making bookings on behalf of clients, unless they prefer people to book through an agent rather than directly with them. The agents access all available cabins. You will also generally get a better price with a good agent. I can’t see any advantage to booking direct with P&O Link to comment Share on other sites More sharing options...
pete14 Posted December 31, 2017 #33 Share Posted December 31, 2017 The agents access all available cabins. You will also generally get a better price with a good agent. I can’t see any advantage to booking direct with P&O But at the time of booking, the desired cabin was apparently not available. Link to comment Share on other sites More sharing options...
Rare Presto2 Posted December 31, 2017 #34 Share Posted December 31, 2017 Hi we could hear the TA speaking to P&O and heard them saying it was occupied. The TA tried to phone the next day and got nowhere. I phoned and said that I had heard a P&O rep lie and we got the cabin...... Sent from my SM-G935F using Forums mobile app Link to comment Share on other sites More sharing options...
Tangoqueen Posted January 1, 2018 #35 Share Posted January 1, 2018 I called up again yesterday and again told that we couldn’t book the cabin for three people as they must have reached the quota for three births for that cruise. There is still lots of availability so asked if there was anyone I could speak to. I have to call back and ask them to speak to the accommodations department to see if a room can be released. Fingers crossed we can get it sorted. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Tangoqueen Posted January 4, 2018 #36 Share Posted January 4, 2018 I called up again yesterday and again told that we couldn’t book the cabin for three people as they must have reached the quota for three births for that cruise. There is still lots of availability so asked if there was anyone I could speak to. I have to call back and ask them to speak to the accommodations department to see if a room can be released. Fingers crossed we can get it sorted. Sent from my iPad using Forums UPDATE When I got in from work last night checked the website and three births had become available again en masse. Booked today and told my mum the great news........money can’t buy the look of of delight on her face, something for her to look forward to during the January blues. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Rare P&O SUE Posted January 5, 2018 #37 Share Posted January 5, 2018 UPDATE When I got in from work last night checked the website and three births had become available again en masse. Booked today and told my mum the great news........money can’t buy the look of of delight on her face, something for her to look forward to during the January blues. Sent from my iPad using Forums Brilliant [emoji4] Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Rare Presto2 Posted January 5, 2018 #38 Share Posted January 5, 2018 Great news - have a wonderful time and make those happy memories ;-) Link to comment Share on other sites More sharing options...
Tangoqueen Posted January 9, 2018 #39 Share Posted January 9, 2018 Thank you P&O Sue and Presto Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
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