can't hardly wait Posted July 24, 2013 #1 Share Posted July 24, 2013 Just back from Carnival Miracle. I was surprised to find out on the morning of debarkation that we didn't get a refund check for the cash balance on our Sail & Sign account, but would have one mailed to us. Can anyone tell me how long this has been taking? I would have cashed out at the kiosk, but also didn't know that was an option 'til off the ship. I wouldn't be too concerned about the balance except I was refunded for a cancelled shore excursion that was a pricier one. Thanks for any info. Link to comment Share on other sites More sharing options...
Lovefuninthesun Posted July 24, 2013 #2 Share Posted July 24, 2013 I read somewhere on CC that it took 2 weeks-ish, but don't know from personal experience -- in November, they slipped a check for the leftovers under our door with our invoice. Link to comment Share on other sites More sharing options...
pe4all Posted July 24, 2013 #3 Share Posted July 24, 2013 This has been effect at least since this past December. We had stopped at the Guest Services desk the last night while on Breeze, and the woman there told us we had a few hundred dollars cash left on our sail and sign card, and if we wanted it now to show photo I.D., and she would give us the cash. Otherwise we would get a check in the mail in two weeks. We were glad we had stopped, as I would have been expecting a check in my cabin mailbox on debark morning! Link to comment Share on other sites More sharing options...
SkyMaster Posted July 24, 2013 #4 Share Posted July 24, 2013 Yep, I too have been "cashing out" at the pursers desk on the evening before debarkation. Works a lot better than having to wait for a check. ;) "SKY" Link to comment Share on other sites More sharing options...
titansdave Posted July 24, 2013 #5 Share Posted July 24, 2013 when did this change happen? What time does the pursers desk close on the last night of the cruise? Thanks Link to comment Share on other sites More sharing options...
DebBrown Posted July 24, 2013 #6 Share Posted July 24, 2013 I also read on another thread that you can go to the casino the last night, pick a cheap slot machine, add the full amount of what will be refunded to you, make a small wager and then cash out. Take your ticket to the window for your pay out. Link to comment Share on other sites More sharing options...
cruizinisthebest Posted July 24, 2013 #7 Share Posted July 24, 2013 when did this change happen? What time does the pursers desk close on the last night of the cruise? Thanks The purser's desk is open 24/7. And they are definitely open all night the last night!:D Link to comment Share on other sites More sharing options...
WAHMto5 Posted July 24, 2013 #8 Share Posted July 24, 2013 In May, it took just over a week to receive our check. Link to comment Share on other sites More sharing options...
serene56 Posted July 24, 2013 #9 Share Posted July 24, 2013 when did this change happen? What time does the pursers desk close on the last night of the cruise? Thanks the guest services is opened 24 hours a day. I can only imagine the crowds the last night-- use the kiosk Link to comment Share on other sites More sharing options...
1tuckersmom Posted July 24, 2013 #10 Share Posted July 24, 2013 Took 11 days for us to get a refund check from Carnival. May cruise on the Breeze. As others have said, you should have one from them within a 10 to 14 day time frame. Link to comment Share on other sites More sharing options...
MicksMom Posted July 24, 2013 #11 Share Posted July 24, 2013 On the Magic in December they made several announcements during the last sea day that you could cash out at Guest Services or your refund would be mailed. It was also in the Fun Times. Link to comment Share on other sites More sharing options...
CRU1Z1N Posted July 24, 2013 #12 Share Posted July 24, 2013 Are the kiosks user friendly? Can you add $ on it or take out funds if available before final day? If I embark using a credit card, can I add cash at the kiosk? Can you also add money on your credit card? I know lots of questions...but I don't remember ever having a kiosk. DH and I have saved up a nice cash nest egg we would like to use on this cruise so that everything is paid for in advance. We were expecting a check for the unused amount (if there is any) on the last night. Thanks! Link to comment Share on other sites More sharing options...
serene56 Posted July 24, 2013 #13 Share Posted July 24, 2013 Are the kiosks user friendly? Can you add $ on it or take out funds if available before final day? If I embark using a credit card, can I add cash at the kiosk? Can you also add money on your credit card? I know lots of questions...but I don't remember ever having a kiosk. DH and I have saved up a nice cash nest egg we would like to use on this cruise so that everything is paid for in advance. We were expecting a check for the unused amount (if there is any) on the last night. Thanks! kiosks are relativly new and uses friendly., you can add money take money out look at daily balances. you can pay off your account. I prepay as much as possible with final payment - tips after final payment. Link to comment Share on other sites More sharing options...
UKJJ Posted July 24, 2013 #14 Share Posted July 24, 2013 Just back from Carnival Miracle. I was surprised to find out on the morning of debarkation that we didn't get a refund check for the cash balance on our Sail & Sign account' date=' but would have one mailed to us. Can anyone tell me how long this has been taking? I would have cashed out at the kiosk, but also didn't know that was an option 'til off the ship. I wouldn't be too concerned about the balance except I was refunded for a cancelled shore excursion that was a pricier one. Thanks for any info.[/quote'] It took 9 business days to receive ours back in May. Link to comment Share on other sites More sharing options...
cruizinisthebest Posted July 24, 2013 #15 Share Posted July 24, 2013 kiosks are relativly new and uses friendly., you can add money take money out look at daily balances. you can pay off your account. I prepay as much as possible with final payment - tips after final payment. Are they on all the ships or just the newer ones? Sent from my SAMSUNG-SGH-I747 using Tapatalk 2 Link to comment Share on other sites More sharing options...
serene56 Posted July 25, 2013 #16 Share Posted July 25, 2013 cant help you with that but was under the impression it was'on all ships.. it helps'with the lines at guest'services Link to comment Share on other sites More sharing options...
comeon530 Posted July 25, 2013 #17 Share Posted July 25, 2013 We had ours in about a week. Link to comment Share on other sites More sharing options...
lauraezzell Posted July 25, 2013 #18 Share Posted July 25, 2013 Are they on all the ships or just the newer ones? Sent from my SAMSUNG-SGH-I747 using Tapatalk 2 They were on the Fantasy last December. Link to comment Share on other sites More sharing options...
near the beach Posted July 25, 2013 #19 Share Posted July 25, 2013 It took less than a week when we sailed on the Breeze to get our check. Link to comment Share on other sites More sharing options...
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