Deposit refund for cruise cancelled before final payment.

I cancelled my cruise on 7/3/18 ( before final payment) as of today 9/23 I still haven’t received it back. Is this normal amount of time or should I call and follow up for it? What has others experience been?

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Call them, I had the same issue a few years ago and I called and they had to "send" it back to me. Definitely call

I cancelled my cruise on 7/3/18 ( before final payment) as of today 9/23 I still haven’t received it back. Is this normal amount of time or should I call and follow up for it? What has others experience been?

 

 

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If you have any additional difficulties or delays after one more request, then if you paid by charge card, file a dispute.

(There may be a deadline, so perhaps you should have dealt with this sooner. 2.5 months is nuts for them not to refund your deposit.)

Be prepared to have a copy of the refund policy (deadlines) and a copy of your notice of cancellation. If the charge card company doesn't request it right away, they'll probably need it soon.

GC

Get on the phone to NCL yesterday!! Or even a month ago!!!!

xxx

Jut want to give you a heads up that 'hiding' your email address with [at] and [dot] is of no use what-so-ever. Spam bots were LONG LONG ago coded to get around that simple little trick.

We cancelled a cruise with NCL last month and it took 10 days to get our deposit refunded to our credit card. You need to call immediately. I would call my credit card if I were you and dispute the charge because you only have so long to do it. Mine is 180 days but each is different.

You should have called them last month,but since you didn't check it out today. Good luck

did your credit card provider give you a new credit card? Earlier this year when Norwegian canceled my cruise, they had issues refunding my money back because my credit card on file was no good. I had to call them and give them the new credit card number, the refund did take a few days.

I am good, I’ll admit it I’m a dumb@ss. I thoughtI had read it would be refunded as a hard check, but it was in fact refunded to my CC.

Thanks for all of your help!

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