Kudos to NCL, they gave us a break on the final payment deadline

We had our final payment on our December cruise come due this weekend. We were all set to make the payment, then Irma shifted our way on Saturday and we needed to get out. After the expense of two nights out of the "strike zone", we ran short of what was needed to make that final payment. One call and they understood and granted us a three week extension. We don't want to cancel and now we won't have to!

Thank you, NCL!!

Stepping up again. Thank you NCL:D

At last NCL are appearing as a company with a heart; they must have learned from earlier foul-ups.

Always nice to hear that a giant has a heart! Thanks NCL for stepping up!

Thanks to NCL for working with folks.

At the same time - they still need customers, so it was also a smart thing to do on their side. I would guess this thing is costing they lots of money in downtime - cancelled cruises, etc. And the logistics of re-routes,refunding tour money. The list goes on.

Good on them and good for you!

I'm sure that every other call into NCL lately has been somebody wanting to cancel or reschedule because of the storm, so they were smart to try and retain a customer. Bravo!

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Glad they were there when you needed them.

We had our final payment on our December cruise come due this weekend. We were all set to make the payment, then Irma shifted our way on Saturday and we needed to get out. After the expense of two nights out of the "strike zone", we ran short of what was needed to make that final payment. One call and they understood and granted us a three week extension. We don't want to cancel and now we won't have to!

 

Thank you, NCL!!

That sounds great!

Glad that you will not have to cancel. Enjoy your cruise. I see you are from Tampa and hope that the hurricane did not do damage your property. Glad you are safe and posting.