oh no! RC messed up our res~now what?

Welcome to Cruise Critic! If you'd like to participate on our forums by joining in the conversation, please Register Now! Be sure to visit our FAMOUS Roll Call forums, where you can meet other cruisers sailing with you and share a tour or shore excursion and SAVE MONEY!

#1
alpharetta,GA USA
7 Posts
Joined Oct 2003
Its complicated, but I'll try to simplify. We are traveling w 2 other sets of parents. We each have a son with us. IN ADDITION, we are taking 4 other boys. Thats 6 parents and 7 boys (all 18 except two who are 17). My family is the only one that has cruised before, so I made all the reservations. The reservations include: 3 superior OV w a balcony, and 3 interior rooms. One of the interior rooms sleeps 3. Res was made in Nov and Paid in full 2/5. I happened to call RC the other day to add something to our res and was told we had two BIG problems. 1) my son is NOT across the hall from me and 2) the 3rd boy cant be there w/o his parents. The only solution they said was, the FATHER of the boy in the 3 person room needs to move in w those boys and HIS son needs to move in the room with his mom. Has something like this ever happened to anyone before? I am just sick over it.
#2
Ft. Worth, Tx, USA
9,780 Posts
Joined Nov 2000
Then simply move people around to your satisfaction.
Expand Signature
Collapse Signature
Previous Cruises: Way too many to list, started in 1974

RCI DIAMOND PLUS

CELEBRITY ELITE

In a bunch of other cruiseline frequent cruiser programs

LIBERTY OF THE SEAS, JAN. 14, 2018
#3
North Ga
8,744 Posts
Joined Apr 2008
Originally posted by sauceonship
Its complicated, but I'll try to simplify. We are traveling w 2 other sets of parents. We each have a son with us. IN ADDITION, we are taking 4 other boys. Thats 6 parents and 7 boys (all 18 except two who are 17). My family is the only one that has cruised before, so I made all the reservations. The reservations include: 3 superior OV w a balcony, and 3 interior rooms. One of the interior rooms sleeps 3. Res was made in Nov and Paid in full 2/5. I happened to call RC the other day to add something to our res and was told we had two BIG problems. 1) my son is NOT across the hall from me and 2) the 3rd boy cant be there w/o his parents. The only solution they said was, the FATHER of the boy in the 3 person room needs to move in w those boys and HIS son needs to move in the room with his mom. Has something like this ever happened to anyone before? I am just sick over it.
No worries, all this can be solved on board
Expand Signature
Collapse Signature
My Cruise Countdown | I'm sailing to the Caribbean on 10/07/2017 aboard the Carnival Magic! Visit Carnival.com to see all Caribbean cruises.


Carnival Holiday - 6/08
Royal Caribbean Monarch of the Seas - 5/10
Royal Caribbean Radiance of the Seas - 2/11
Royal Caribbean Freedom of the Seas - 4/12
Royal Caribbean Freedom of the Seas 4/15
Carnival Magic - 5/16
#4
Bunnell, FL 32110
13,598 Posts
Joined Jul 2006
This is common...

There needs to be an adult in the room.

Solution - Switch everyone around so RCI is happy. Then, when you board, go to Guest Services and switch back or get extra Sea Pass Cards and switch around quietly yourselves.
#6
Orange Beach, AL
399 Posts
Joined Sep 2010
Whatever you do, do NOT forget to get the forms filled out and notarized for the boys who are not your biological sons. Otherwise, they won't be allowed to board the ship.
#7
Orlando, FL
2,158 Posts
Joined Mar 2009
Originally posted by kijjy
Whatever you do, do NOT forget to get the forms filled out and notarized for the boys who are not your biological sons. Otherwise, they won't be allowed to board the ship.
This website will come in handy for that...


http://www.globetrektravel.com/minortravelforms.pdf
Expand Signature
Collapse Signature

(really Symphony of the Seas, not Harmony)

Past Cruises:

2017 Jewel of the Seas
2016 Harmony of the Seas, Disney Dream
2015 Enchantment of the Seas x 2, Oasis of the Seas, Norwegian Sky
2014 Radiance of the Seas
2013 Brilliance of the Seas, Enchantment of the Seas, Jewel of the Seas, Liberty of the Seas
2012 Monarch of the Seas, Allure of the Seas, Brilliance of the Seas, Liberty of the Seas
2011 Liberty of the Seas, Freedom of the Seas, Oasis of the Seas, Navigator of the Seas x 2
2010 Radiance of the Seas, Splendour of the Seas, Monarch of the Seas x 4, Grandeur of the Seas, Liberty of the Seas
2009 Disney Wonder, Monarch of the Seas, Adventure of the Seas
#8
Columbia, MD
13 Posts
Joined Jan 2012
I wouldn't worry about it. When I was 16, my parents let me bring a friend along on a cruise (I'm an only child). We did book two rooms, one for them and one for me and my friend. My parents got around this rule by booking one adult in each room and one child in each room. When we got on the ship, we just went along with what we had originally planned (my parents in one room and us in the other). It was no secret that we did this and the cruise line never said a word about it. From my observations, this is not an uncommon practice and the rule is there more to protect the liability of the cruise line than anything else. Just remember that you are still ultimately responsible for anything that happens in the kids only room.
#9
Melbourne Fl, Originally Cambridgeshire UK
6,662 Posts
Joined Apr 2006
Originally posted by sauceonship
Its complicated, but I'll try to simplify. We are traveling w 2 other sets of parents. We each have a son with us. IN ADDITION, we are taking 4 other boys. Thats 6 parents and 7 boys (all 18 except two who are 17). My family is the only one that has cruised before, so I made all the reservations. The reservations include: 3 superior OV w a balcony, and 3 interior rooms. One of the interior rooms sleeps 3. Res was made in Nov and Paid in full 2/5. I happened to call RC the other day to add something to our res and was told we had two BIG problems. 1) my son is NOT across the hall from me and 2) the 3rd boy cant be there w/o his parents. The only solution they said was, the FATHER of the boy in the 3 person room needs to move in w those boys and HIS son needs to move in the room with his mom. Has something like this ever happened to anyone before? I am just sick over it.

This is something that I came across when booking our July Cruise, we have always taken one or two friends of our daughters and had no problem, but it seems that RCI has a policy, that not many, and I include people at RCI in that, seem to know about.

That policy is, that for each related child, you may take one non related minor, this is where your problem seems to come from, 3 sets of parents and 4 non related minors.

As I said, previously, we have taken 2 non related minors with no problems, not allowed on this cruise, UNLESS there is a parent/guardian in the cabin with the kids.

Even after speaking with the executive offices in Miami, the only way we could book the cruise was having me and my daughter in one cabin, and my wife and the 2 friends in another.

Stupid thing is, that if I had 10 kids of my own, then we could take 10 non related minors and be responsible for 20 kids, but as I only have 1 daughter I can only take 1 friend in a "kids" cabin
Expand Signature
Collapse Signature
2001
Sovereign
2002
Majesty Majesty Majesty
2003
Sovereign
2004
Sovereign Sovereign
2005
Mariner Sovereign Grandeur
2006
Sovereign Navigator Freedom Majesty Mariner
2007
Sovereign Adventure Adventure
2008
Freedom Navigator Sovereign
2009
Monarch Independence Liberty Oasis Freedom
2010
Freedom Freedom Freedom Monarch Voyager Monarch
2011
Allure Freedom Freedom Liberty
2012
Explorer 9 night Independence
2013
Oasis
2014
Freedom Vision
2015
Allure Freedom

2016
Enchantment Majesty
2017
Oasis








240 Wonderful Nights at sea on Royal Caribbean International
#12
9,427 Posts
Joined Dec 2006
No, but if not your children, they have to be 21. We are taking our goddaughter and her friend on Majesty as a High School graduation present. Both girls are 18. However, since they are not our "children" we had to put DH in one cabin and me in the other. Cabins are right next to each other. Once we are onboard, DH and I will each go and ask for an additional key to our cabins and the girls will then stay in their cabin and DH and I will stay in ours.
Expand Signature
Collapse Signature
86 Royal Caribbean Cruises, 6 Princess Cruises, 4 Celebrity Cruises, 1 NCL cruise
Land Vac-March 1997-Sandals Ocho Rios, St Maarteen-Apr 2005, Antigua-Apr 2006, Punta Cana-Apr 2008, STT-Apr 2009, Punta Cana-June 2012, Playa del Carmen-Oct 2013, Punta Cana-Apr 2014, Punta Cana-May 2015, Puerto Rico-Sept 2015, Punta Cana-April 2016, Puerto Rico-June 2016, Punta Cana-May 2017

9 Additional Royal Cruises booked through Oct 2018, 2 Celebrity booked through 2019, Princess booked for Nov 2017 and December 2018, and and many 3/4 night cruises to be taken in between

Diamond Plus Member



#13
alpharetta,GA USA
7 Posts
Joined Oct 2003
thanks everyone! The RC agent freaked me out~she said, if she didn't catch this, they would have prevented us from getting on the ship! BTW, they are moving our cabin and my sons to the other side of the ship, where he will be across the hall from us. Thats no big deal, but it seems to me they would be going o/o their way to "make nice". Like I said in the beginning, EVERYONE with us is a "newbie cruiser". Bad PR in that, it shouldn't have happened in the first place, and that it wasn't caught by several agents. Well, going to put THAT behind me now and start counting the days. Thanks again.
#14
Philadelphia area
6,726 Posts
Joined Jun 2009
Originally posted by sauceonship
thanks everyone! The RC agent freaked me out~she said, if she didn't catch this, they would have prevented us from getting on the ship! BTW, they are moving our cabin and my sons to the other side of the ship, where he will be across the hall from us. Thats no big deal, but it seems to me they would be going o/o their way to "make nice". Like I said in the beginning, EVERYONE with us is a "newbie cruiser". Bad PR in that, it shouldn't have happened in the first place, and that it wasn't caught by several agents. Well, going to put THAT behind me now and start counting the days. Thanks again.
This where a GOOD TA is valuable.

If this is the biggest problem you experience, you are a big winner.