Posted September 16th, 2008, 07:44 PM
Just wondering if anyone has returned from the Conquest & ready to tell us your story???
I did ask to ensure that tips were being added for the extra time aboard...they said no, not unless you signed for it. I immediately had her add the tips, because the wait staff/cabin staff were all doing such a fantastic job despite the issues being dealt with...they certainly deserved to continue to get tipped for their service, and we gave each of ours additional tips as we left as well, for they will be the ones that really suffer during this next week of missing out on serving those that pay the bulk of their income since there are not new pax aboard to service.This shows so much integrity I just have to comment. I honestly don't know if I would have thought about it. It's truly wonderful that instead of complaining, you very unselfishly thought of the staff onboard. It's people like you that make the world a little brighter.
This shows so much integrity I just have to comment. I honestly don't know if I would have thought about it. It's truly wonderful that instead of complaining, you very unselfishly thought of the staff onboard. It's people like you that make the world a little brighter.That popped out at me too and I want to commend your unselfish, thoughtful gesture. What a wonderful thing to do. If what comes around goes around, you have a great life ahead of you!
This shows so much integrity I just have to comment. I honestly don't know if I would have thought about it. It's truly wonderful that instead of complaining, you very unselfishly thought of the staff onboard. It's people like you that make the world a little brighter.sorry still sort of a newbie but this is why regardless of the flames I still check here every day. I love this site cause when i went on my first cruise this site made it so amazing i still call my ex hubby.....the DEXH(darling ex hubby).....and even he admits what a cruise we had but I LOVE TO SEE THESE POSTS. god bless all of you that are sick of the same old questions....But still answer answer even if sarcastically (grin) and GOD BLESS those of you with patience........Can you share some? I really need it... To the OP As I am in the service industry I know communication is everything......Its NOT The peoples fault they are just following orders . One day LOGIC will be involved in the service industry.......Sigh even though I am a betting girl I wouldn't bet on that........
Eesh...sounds like it got rough. Debe7ing, i was following the "Live From" thread so i can definetly "hear" your change and you certainly had an upbeat attitude on that thread! i am sorry to hear that the communication broke down.
When i read of the plans Carnival was offering I thought that it sounded very nice and accomodating. I am sorry to hear that you were not notified in a more timely manner!
How great that you asked about the tips! i would have just assumed that tips were continuing to be added to my account and might not have thought to check! Glad that you posted about that. i for one will surely make sure they get added if i am ever in a similar situation!
I travelled with another lady who Ill admit is difficult, so when she told me she called the purser's desk three times and she could hear them laughing in the background, and then they just kept hanging up the phone and not even saying hello, I kinda dismissed it, but some other lady told me she had the same thing happen to her, that she too was calling the purser's desk and they were just picking up the phone and hanging up on her. I do know the purser's desk was overwhelmed and I did explain that to the other lady I was with. She was on a walker and incapable of standing in the long line to go ask her question in person. It never occured to me to call the, I went there in person, so this is just second hand from reports that last night on the Conquest.I must admit Fly, if it were not for the "networking" that those of us that were on that sailing had to resort to, we would have been even more fustratued,don't you think??? We cruisers were sharing information that we were deriving from OTHER CRUISERS and trying to act on those.
If I hadnt seen the purser's desk myself, I dont think Id have believed the long line either if I just read someone telling me the line went to the theater and around from there. It was pretty crazy.
On the plus side from folks in line passing news along, I heard two of the airlines really stepped up to handle their passengers and take care of getting them on new flights. One was Continental and I forget the other one, wasnt American or SW, one of the others, maybe United. All you had to do was say you were on a ship out at sea and they handled it and were really nice about it.