bad service in Commodore Club

[pepperrn]

Well, if I have had my normal number of breakfasts I would estimate two with additional assistance from the lifeboat davits. J

 

I have a not unconnected problem, the number of times I've been in a lift on my own and have set off the "20 people or less" weight alarm. I've had to use the stairs as the lift doors refuse to close... :(

[vjmatty]

I have a not unconnected problem, the number of times I've been in a lift on my own and have set off the "20 people or less" weight alarm. I've had to use the stairs as the lift doors refuse to close... :(

 

Wait till the furniture in your house starts shrinking on you.... now that gets depressing :o

[Cruachan]

Wait till the furniture in your house starts shrinking on you.... now that gets depressing :o

 

I have a closet that's known as "the shrinking closet". Every single clothing item that is in there for more than a month shrinks by at least two or three sizes. I've never understood how that works - maybe MadScientist can explain some of the physics behind it.

 

J

[Cruachan]

I have a not unconnected problem, the number of times I've been in a lift on my own and have set off the "20 people or less" weight alarm. I've had to use the stairs as the lift doors refuse to close... :(

 

Well my real and present problem with lifts (the other thing is, of course, from my wild youth) is that, every time I get in one, ever street crazy in the vicinity immediately gets in beside me and then decides that I am their bestestestestestest every buddy and gives me their entire life story between Ground and Fourth!!!

 

J

[vjmatty]

I have a closet that's known as "the shrinking closet". Every single clothing item that is in there for more than a month shrinks by at least two or three sizes. I've never understood how that works - maybe MadScientist can explain some of the physics behind it.

 

J

 

Perhaps the armchairs in my house came from your closet ;)

[brigittetom]

Wish I had thought of that line.:)

Its only later when it hits you that you think of comments like that.

We still had a wonderful cruise and it wont put me off cruising with Cunard in the future. :)

 

Yes...but it's a shame things like that happen. After thinking about what you wrote.....I would have also left my drink on the table. I would then go to the bartender...and tell him to take the drinks off my tab because there is no excuse for such surly service and I expected better from Cunard.

 

I had something very simular....but even worse...happen in the diningroom regarding a drink. I was so stunned that I didn't know what to say at the time either. The only reason I didn't get up and leave is because I was hungry. :)

[pris993]

ROFLMAO

 

...adding "And I know the password: NOTIP4U!"

 

Love this response.

[granny red]

 

I had something very simular....but even worse...happen in the diningroom regarding a drink. I was so stunned that I didn't know what to say at the time either. The only reason I didn't get up and leave is because I was hungry. :)[/quote

 

 

Ooh please expand,:eek:

[pepperrn]

Ooh please expand,:eek:

 

I have expanded, that's my problem :mad: ...

 

 

Oh! sorry, you meant brigittetom, not me! :o:o:o.

 

Please, brigittetom, your story of bad service on QM2...

(I've really only one story of bad service, waiting an ice age for cakes to appear in Sir Samuels one morning...)

 

From the body-double for Jabba the Hutt,

[MadScientist_01]

I have a closet that's known as "the shrinking closet". Every single clothing item that is in there for more than a month shrinks by at least two or three sizes. I've never understood how that works - maybe MadScientist can explain some of the physics behind it.

 

J

 

I'm afraid I can't comment on this one, as I suffer from a different closet problem which I am currently studying - the paradoxical effect of how my wife's clothes increase in the closet exponentially, whilst at the same time so do her insistances that she has nothing to wear.

[southwestie]

We had a wonderful time with friends this year, but at one point they were serving the drinks the waitress was very rude,she was eastern european, and to be honest, it was the way she said something to our wonderful hosts and friends, the way it came acrooss rather than the action.

 

however Cunard , after being told , were great, they came right with veuve clicquot for all of us and not just one glass either.

 

GR im sure your next voyage will be wonderful,

[granny red]

We had a wonderful time with friends this year, but at one point they were serving the drinks the waitress was very rude,she was eastern european, and to be honest, it was the way she said something to our wonderful hosts and friends, the way it came acrooss rather than the action.

 

however Cunard , after being told , were great, they came right with veuve clicquot for all of us and not just one glass either.

 

GR im sure your next voyage will be wonderful,

 

 

 

 

I am sure it will be.

 

Just wish i had complained there and then as i may have had some free champers.:)

[granny red]

I have expanded, that's my problem :mad: ...

 

 

Oh! sorry, you meant brigittetom, not me! :o:o:o.

 

Please, brigittetom, your story of bad service on QM2...

(I've really only one story of bad service, waiting an ice age for cakes to appear in Sir Samuels one morning...)

 

From the body-double for Jabba the Hutt,

 

 

 

 

Ha ha, Love your sense of humour.!!!!!!!!!!

[southwestie]

I am sure it will be.

 

Just wish i had complained there and then as i may have had some free champers.:)

 

 

Come and join us on a voyage and we will get you some,(paid for)

 

when is your next one, we are off too Norway, then three weeks Ta and Canada, and looking for an inbetween one right now

[granny red]

Come and join us on a voyage and we will get you some,(paid for)

 

when is your next one, we are off too Norway, then three weeks Ta and Canada, and looking for an inbetween one right now

 

 

 

Wow, thats an extremely generous offer, but once i start drinking that i`m sure i wont be able to stop.!!!!:)

 

Not sure yet when next one will be, as have a few family committments, but would love the Norway cruise.:) and the Ta:) and Canada :)

 

Hope you have wonderful time and meet some lovely people on your travels:)

[southwestie]

Wow, thats an extremely generous offer, but once i start drinking that i`m sure i wont be able to stop.!!!!:)

 

Not sure yet when next one will be, as have a few family committments, but would love the Norway cruise.:) and the Ta:) and Canada :)

 

Hope you have wonderful time and meet some lovely people on your travels:)

 

Well I will have impose a limit then :)

 

 

Lets hope we met on one soon, we almost always met nice people, well, not always, theres a few out there that are a bit srange to say the least, trust e we have met a handful of real oddballs, this trips we are 8 friends and looking forward to it.

[granny red]

Well I will have impose a limit then :)

 

 

Lets hope we met on one soon, we almost always met nice people, well, not always, theres a few out there that are a bit srange to say the least, trust e we have met a handful of real oddballs, this trips we are 8 friends and looking forward to it.

 

 

Ok, I deserve to be told off for being greedy.:)

 

Its true, there are some oddballs out there, but the more saner ones make up for them.

 

Hope you all have a fantastic time.:)

[brigittetom]

 

 

 

 

Please, brigittetom, your story of bad service on QM2...

,

 

Okay, you asked. I complained about this last year and I don't want anyone to think that I'm still holding a grudge.

 

I ordered a Dewars and water at the table in the diningroom. When she (bar help) brought the drink, I tasted it and said "this isn't Dewars", meaning it wasn't scotch. She picked up the glass and left in a huff. She returned some time later and Slammed a bottle of Dewars in front of me and said "this is Dewars". There I sit with a bottle in front of me wondering what I was supposed to do with it. A few minutes later she came back with the bartender, he poured the dewars, water, added ice, and they both walked away without a word. It doesn't sound like much now but at the time I was totally humiliated.

 

The next night I brought my own drink from the casino bar. She walked up, said in a not so nice way, "Oh, I see you brought your own drink". That was my chance to let her have it, but afterall, we are there to have a nice time, not seek revenge. :D

[southwestie]

Ok, I deserve to be told off for being greedy.:)

 

Its true, there are some oddballs out there, but the more saner ones make up for them.

 

Hope you all have a fantastic time.:)

 

 

 

Thankfully, your correct, :D:) :rolleyes:

[southwestie]

Okay, you asked. I complained about this last year and I don't want anyone to think that I'm still holding a grudge.

 

I ordered a Dewars and water at the table in the diningroom. When she (bar help) brought the drink, I tasted it and said "this isn't Dewars", meaning it wasn't scotch. She picked up the glass and left in a huff. She returned some time later and Slammed a bottle of Dewars in front of me and said "this is Dewars". There I sit with a bottle in front of me wondering what I was supposed to do with it. A few minutes later she came back with the bartender, he poured the dewars, water, added ice, and they both walked away without a word. It doesn't sound like much now but at the time I was totally humiliated.

 

The next night I brought my own drink from the casino bar. She walked up, said in a not so nice way, "Oh, I see you brought your own drink". That was my chance to let her have it, but afterall, we are there to have a nice time, not seek revenge. :D

 

 

Its so hard to imagine it happening and in the dinning room as well, thank goodness it has never happened to me, I have been lucky and always had wonderful service.

 

It does make you wonder when you read of the poor service.

 

and you didnt complain to anyone about, I think i would have said something to someone.

 

Im pleased is not put you off though and hope your next voyage is better for you.

[pepperrn]

Okay, you asked. I complained about this last year and I don't want anyone to think that I'm still holding a grudge.

 

I ordered a Dewars and water at the table in the diningroom. When she (bar help) brought the drink, I tasted it and said "this isn't Dewars", meaning it wasn't scotch. She picked up the glass and left in a huff. She returned some time later and Slammed a bottle of Dewars in front of me and said "this is Dewars". There I sit with a bottle in front of me wondering what I was supposed to do with it. A few minutes later she came back with the bartender, he poured the dewars, water, added ice, and they both walked away without a word. It doesn't sound like much now but at the time I was totally humiliated.

 

The next night I brought my own drink from the casino bar. She walked up, said in a not so nice way, "Oh, I see you brought your own drink". That was my chance to let her have it, but afterall, we are there to have a nice time, not seek revenge. :D

 

Thank you brigittetom for that,

 

I now remember you talking of this incident before, there is no possible excuse for such dreadful service (if you can call it service).

I should have remembered you relating the episode but advanced old age has ensured that the mush in my head scores an IQ figure less than my shoe size. Sorry. :o

 

With all good wishes and my hopes that nothing like this ever happens to you again.

[patwell]

Thank you brigittetom for that,

 

I now remember you talking of this incident before, there is no possible excuse for such dreadful service (if you can call it service).

I should have remembered you relating the episode but advanced old age has ensured that the mush in my head scores an IQ figure less than my shoe size. Sorry. :o

 

With all good wishes and my hopes that nothing like this ever happens to you again.

 

Or perhaps you remember me telling you this incident...advanced old age does addle the brain at times.;) I was there at the table with Brigitte and the 4 of us were aghast at this true lapse in service.

 

Apparently we weren't big enough drinkers to suit this sommelier, what with me being only a water drinker, thus not making any money for Cunard....and my husband isn't a big drinker either. She spent the better part of her time fawning over a table of much bigger drinkers and we could barely catch her eye. Her tip reflected this.

 

And by bringing their drinks in each night after this I think the point was well made to her. The story however was relayed to someone who could do something about it...the hotel manager is a friend. I have no doubt she heard about it. He was not amused.

 

Not to worry Pepper...since you well know we're all traveling again in 2 weeks, this time we'll have several good retorts at hand thanks to this thread....:rolleyes:

 

Cheers, Penny

Penny’s Affair to Remember QM2 Review

http://boards.cruisecritic.com/showthread.php?t=471053

November 10,2007...the “Affair” continued...did it ever!

 

October 16,2008...the “Affair” goes transatlantic as we sail in tandem with the grand QE2 on her final transatlantic voyage...what a thrill!

 

December 9, 2008....the “Affair” resumes again....Life is good!

 

July 30, 2009....transatlantic again...some “Affairs” just get better

 

August 7, 2009....the “Affair” goes on...this time “home” to Norway

 

Feb. 7, 2010....the “Affair” takes a sunny detour when Penny meets a Princess

 

Aug 14, 2010....the “Affair” returns to Norway, all the way to the top!

[buckirj1]

I'm sorry that happened to you, GrannyRed. I hope you had a good voyage apart from that unfortunate incident. I remember you were eager to try to Lido buffet at suppertime. Were you able to do that?...and did you like it?

[Salacia]

Its so hard to imagine it happening and in the dinning room as well, thank goodness it has never happened to me, I have been lucky and always had wonderful service.

 

.

 

Hi Rob, Sorry, but I am confused by this statement compared to your previous comment above (see #61), i.e, "the waitress was very rude".

 

From what I've read about the experience of others combined with my experience, the service is not always wonderful. Of course, life isn't perfect, either on land or at sea. But I would not want to either minimize the dissatisfaction of those who related problems with service, or give the impression that service is always wonderful.

 

Regards,

Salacia

[pepperrn]

Or perhaps you remember me telling you this incident...advanced old age does addle the brain at times.;)

 

So I've discovered. I think, sorry, what have I just agreed with?

 

Apparently we weren't big enough drinkers to suit this sommelier, what with me being only a water drinker, thus not making any money for Cunard....

 

Of course not, bottled water is given away... :rolleyes:

 

and my husband isn't a big drinker either. She spent the better part of her time fawning over a table of much bigger drinkers and we could barely catch her eye. Her tip reflected this. And by bringing their drinks in each night after this I think the point was well made to her. The story however was relayed to someone who could do something about it...the hotel manager is a friend. I have no doubt she heard about it. He was not amused.

 

Not to worry Pepper...since you well know we're all traveling again in 2 weeks, this time we'll have several good retorts at hand thanks to this thread....:rolleyes: Cheers, Penny

 

Yep, and it's handy to know what to say when you're caught out

by bad service. I can never think of the right thing to say at the time so end up saying nothing,

ignoring things I cannot control, and boiling about it inside with sheer frustration.

 

Now, got to go look at this morning's post so I know who I am and where I am. If I can remember where the mail arrives...