RCL Website Down

[familycruiser01]

Is their site down again?? It was down most of the day yesterday and now I'm trying to look up a potential sailing and I'm getting "unavailable" message. Anyone else having difficulty?

[Paulxyz2004]

Nope, it just works fine.

[reallyitsmema]

Is their site down again?? It was down most of the day yesterday and now I'm trying to look up a potential sailing and I'm getting "unavailable" message. Anyone else having difficulty?

Working fine to me. I was just pricing cruises for this fall.:)

[cruisenfever]

Have had no problems at all the entire week.

[hollon]

I've been trying to check "prices" on our cruise to see if the price has changed and it keeps going to "find a ta", it won't let me check on my prices.

[jo24]

I haven't had any issues with accessing my current booking or looking for a new cruise but was unable to access some of the bookable extras for my cruise such as gifts and onboard activities.

 

Jo :)

[kopper36]

I'm getting this whenever I click on any "BOOK NOW" button:

 

"The information you requested is temporarily unavailable. If you are trying to make a reservation, you can contact a Certified Vacation Planner at (866) 562-7625 or click here here for our International contact information."

 

So, I guess it's down for me too. :confused:

[foxgoodrich]

I'm getting this whenever I click on any "BOOK NOW" button:

 

"The information you requested is temporarily unavailable. If you are trying to make a reservation, you can contact a Certified Vacation Planner at (866) 562-7625 or click here here for our International contact information."

 

So, I guess it's down for me too. :confused:

 

Same for me. I can get to the cabin selection page, but when I click BOOK NOW I get the message above.:(

Judy

[voyager70]

Same for me. I can get to the cabin selection page, but when I click BOOK NOW I get the message above.:(

Judy

 

I was getting the same thing but seems to be OK now.

[Rako20]

Same here can't get on when you hit book now button

[kopper36]

Interestingly if I vpn to my pc at work the site works fine. Won't work here at home on my laptop though whether I use ie or firefox. Wife's laptop works here at home fine though. Weird. Hopefully it will fix itself.

[kopper36]

Rebooted laptop = works fine now. Can't believe it took me that long to think of that. Doh!

[pipeye1]

Same for me. I can get to the cabin selection page, but when I click BOOK NOW I get the message above.:(

Judy

 

Same for me, since yesterday afternoon. I can go in an see my upcoming cruise:confused:

[movingagain1990]

I tried to book around 12:30 PM today---also got the unavailable message on my I-pad and my desktop---called Royal Caribbean and booked on line. Tired to book shore excursions for Labadee and Cozumel and got same message. Called Royal to have the insurance taken off my bill, as I purchase it independently, and they said it was too early to book excursions for a 11/30/2014 cruise. When I got off the phone, the site was working and I was able to book the excursions I wanted. So keep trying.

[Tropicalgal2]

I'm getting this whenever I click on any "BOOK NOW" button:

 

"The information you requested is temporarily unavailable. If you are trying to make a reservation, you can contact a Certified Vacation Planner at (866) 562-7625 or click here here for our International contact information."

 

So, I guess it's down for me too. :confused:

 

I have been getting the same message! :( Have tried Foxfire (It stays in English) . . . No GO! Tried on Internet Explorer and I can do it BUT only in Spanish! I HAVE to sign in to do anything goes to the page that in English is giving the unavailable! Looks like the English side is down but the Spanish side is working with the sign-in glitch! :confused:

Edited February 15, 2014 by Tropicalgal2

[Tropicalgal2]

I'm getting this whenever I click on any "BOOK NOW" button:

 

"The information you requested is temporarily unavailable. If you are trying to make a reservation, you can contact a Certified Vacation Planner at (866) 562-7625 or click here here for our International contact information."

 

So, I guess it's down for me too. :confused:

 

I have been getting the same message! Have tried Foxfire (It stays in English) . . . No GO! Tried on Internet Explorer and I can do it BUT only in Spanish! I HAVE to sign in to do anything goes to the page that in English is giving the unavailable! Looks like the English side is down but the Spanish side is working with the sign-in glitch!

Edited February 16, 2014 by Tropicalgal2

[voyager70]

Very strange - I can check prices and book from my phone but my PC keeps giving me the very annoying aforementioned message. Guess it's just another Royal website FAIL :mad:

[babyblue78]

I was getting this same error all day yesterday and this morning, but it is working again. They must have some server issues or other glitches going on….

[keagle]

I have two bookings. One of them I can do everything with, the other I can't access. It gives one of two error messages, "The system is currently unable to handle your request for retrieving your reservation." The other one is something about the reservation currently being modified. It has been happening all week with minimal help from RCI other than "we can access it, everything is ok."

 

Frustrating.

[Desert Cruizers]

Earlier today I couldn't access anything but was able to later on and is still fine at the moment.

[CVU]

Not working for us. Won't load or if it does and is empty of cabin options etc.

[edjny]

I'm getting this whenever I click on any "BOOK NOW" button:

 

"The information you requested is temporarily unavailable. If you are trying to make a reservation, you can contact a Certified Vacation Planner at (866) 562-7625 or click here here for our International contact information."

 

So, I guess it's down for me too. :confused:

 

I was getting this for awhile. Then I cleared 'History' on the browser and the web site worked great. Easy fix.

[Darkwolfe]

Clearing the history solved it for me!

 

 

..... for about 5 minutes. Oh well.

Edited February 16, 2014 by Darkwolfe

[riclop]

Its not ok now.

[jd07]

I have two bookings. One of them I can do everything with, the other I can't access. It gives one of two error messages, "The system is currently unable to handle your request for retrieving your reservation." The other one is something about the reservation currently being modified. It has been happening all week with minimal help from RCI other than "we can access it, everything is ok."

 

Frustrating.

 

 

Have been getting the same message for the last 2 weeks. Tried work computer, home computer, iPad and iPhone. Still that annoying message. RCI say they are dealing with IT issues but go to the cruise countdown and before you cruise tabs. But you get the same message once you try and actually book anything.

 

Frustrating as I cannot even check in let alone purchase packages and tours.

 

 

 

 

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