PerferWarmWeather Posted May 18, 2014 #1 Share Posted May 18, 2014 Anyone else not able to check cruise prices online. Have been having issues over 1 hour? Link to comment Share on other sites More sharing options...
GTO-Girl Posted May 18, 2014 #2 Share Posted May 18, 2014 Anyone else not able to check cruise prices online. Have been having issues over 1 hour? This website has been crap for at least a week! i need to book some excursions and drink pkgs and cannot do either. Doesn't do any good to call because they can't do it either!!! What a pain!!! Link to comment Share on other sites More sharing options...
Cruizerguy Posted May 18, 2014 #3 Share Posted May 18, 2014 I'm having the same problem. Link to comment Share on other sites More sharing options...
Clarea Posted May 18, 2014 #4 Share Posted May 18, 2014 Maybe the weekly Saturday night maintenance has not been completed yet. Link to comment Share on other sites More sharing options...
temple1 Posted May 18, 2014 #5 Share Posted May 18, 2014 :( System broke. Trying to check prices and can't get to pricing. Bummer! Link to comment Share on other sites More sharing options...
nat9511 Posted May 18, 2014 #6 Share Posted May 18, 2014 I have two future bookings and neither one shows at this time in my reservations. Their computer system is awful. Link to comment Share on other sites More sharing options...
HappyCruiser54 Posted May 18, 2014 #7 Share Posted May 18, 2014 Well that explains it! I thought my DH did something to block me from booking yet another cruise LOL :D Link to comment Share on other sites More sharing options...
deliver42 Posted May 18, 2014 #8 Share Posted May 18, 2014 Their whole system is down , both on RCI and Celebrity. I called RCI, and they can't get anything either. Link to comment Share on other sites More sharing options...
golf261 Posted May 18, 2014 #9 Share Posted May 18, 2014 I don't know if this is the issue I am having, but checked my BofA card and my cruise deposit has been credited back to my card :confused: I then try to check on the Royal website and get the message they can't access reservations. Has anyone else ever had their deposit "magically" credited? Of course, I have never had the entire cruise bill credited after the cruise :) Link to comment Share on other sites More sharing options...
Clarea Posted May 18, 2014 #10 Share Posted May 18, 2014 I don't know if this is the issue I am having, but checked my BofA card and my cruise deposit has been credited back to my card :confused: I then try to check on the Royal website and get the message they can't access reservations. Has anyone else ever had their deposit "magically" credited? Of course, I have never had the entire cruise bill credited after the cruise :) Similar report from another poster yesterday. Link to comment Share on other sites More sharing options...
griffy116 Posted May 18, 2014 #11 Share Posted May 18, 2014 Tried doing our e-docs and felt like beating my head against the wall. What should have taken about 15 minutes to get four of us set to go took almost 3 hours. Called Customer Service and got the biggest bunch of nonsense, non-help ever. I wanted to use the same credit card for one person in each cabin and kept getting a warning that someone else was currently using my credit card. Called CS and was told that I needed Explorer for her to be able to help me (I use Mozilla). She said the good news was that they are working on their system and I should try back another day...seriously, that's the advice I got. Finally found a way to go around their system in the most convoluted way possible and completed our documents. We have gone through this process numerous times on-line with RCCL and this is the worst mess I've ever seen. Their system sucks and so does their customer service. Link to comment Share on other sites More sharing options...
Karma5 Posted May 19, 2014 #12 Share Posted May 19, 2014 Tried doing our e-docs and felt like beating my head against the wall. What should have taken about 15 minutes to get four of us set to go took almost 3 hours. Called Customer Service and got the biggest bunch of nonsense, non-help ever. I wanted to use the same credit card for one person in each cabin and kept getting a warning that someone else was currently using my credit card. Called CS and was told that I needed Explorer for her to be able to help me (I use Mozilla). She said the good news was that they are working on their system and I should try back another day...seriously, that's the advice I got. Finally found a way to go around their system in the most convoluted way possible and completed our documents. We have gone through this process numerous times on-line with RCCL and this is the worst mess I've ever seen. Their system sucks and so does their customer service. I agree their system is poorly put together…………... Link to comment Share on other sites More sharing options...
clackey Posted May 19, 2014 #13 Share Posted May 19, 2014 And all of this time I thought that it was only me. My granddaughter can design a better website and she is 8.:eek: Link to comment Share on other sites More sharing options...
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