Avalon Waterways

[DrivesLikeMario]

The bit in red is the cut and paste from my documents. I am not sure how to post a picture of the entire document package which is several (guessing 20 pages), plus don't want to post the stuff describing myself and the DW... page 7 right after the daily itinerary of the cruise. IE the bus trip to such and such day by day.

 

jc

 

Okay, no worries. I was just hoping to see a picture of the document binder's exterior, luggage tags or anything else you received.

[xpcdoojk]

Okay, no worries. I was just hoping to see a picture of the document binder's exterior, luggage tags or anything else you received.

 

OK my stuff is from the PDF that I created from my Avalon account with all of my information. The booklet is just a paper version of the web information and because I did everything online, I didn't really bother to do anything with the paper. I pretty much avoid using, writing or printing on paper anymore. I try to be fully digital. So, I am copying everything from the PDF I created into Word, where I can remove personal data, and then I will paste that here. Here is the entire cruise documentation that is duplicated on the paper form.

 

Page 1

 

NATIONWIDE CRUISE

WELCOMES

Xxxx xxxxxxxxxxx

Balkan Discovery – Cruise Only Westbound

Tour WOB0 1011

Booking Reference #xxxxxx

IMPORTANT TRAVEL DOCUMENTS

Please keep in your hand luggage throughout your vacation.

**batch**

Thank you for choosing Avalon Waterways for your vacation.

To help you better prepare for your cruise, we encourage you to read all of the enclosed documents carefully

before your departure. This booklet includes important documentation, as well as information to help you better

prepare for your vacation.

Please ensure you have obtained all relevant visas required for your vacation prior to departure.

Enjoy your cruise!

AvalonWaterways.com

TABLE OF CONTENTS

(Click on to jump to:)

TRAVELER CERTIFICATE.............................................................................................................................................2

ADVISEMENTS FOR YOUR VACATION.................................................................................................................... 2

ARRIVAL INFORMATION............................................................................................................................................. 3

DEPARTURE INFORMATION........................................................................................................................................3

CONTACT INFORMATION............................................................................................................................................ 4

ITINERARY...................................................................................................................................................................... 5

OPTIONAL EXCURSIONS & ACTIVITIES................................................................................................................. 6

IMPORTANT CRUISE ADVISEMENTS........................................................................................................................7

DELAYED ARRIVAL INFORMATION..........................................................................................................................9

EMERGENCY CONTACTS.......................................................................................................................................... 10

MOTORCOACH SAFETY.............................................................................................................................................11

SAFETY PROCEDURES AND INFORMATION........................................................................................................ 12

TERMS & CONDITIONS..............................................................................................................................................14

TERMS AND CONDITIONS OF THE CARRIER.......................................................................................................15

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TRAVELER CERTIFICATE

MR xxxx xxxxxxxxx

Balkan Discovery – Cruise Only Westbound

WOB0 1011 Booking Reference xxxxxx

Start Date: October 11, 2014

End Date: October 17, 2014

INVOICE NOTATIONS:

Accommodation: Twin Occupancy

Please refer to your travel agent for scheduled flight times.

221 CAT B LUMINARY

The Travel Protection Plan offered by Avalon Waterways has been declined. Without the Travel Protection Plan, you must

pay for any services, such as medical assistance and missed services, which the Travel Protection may have covered. You

may have purchased travel protection through a third party which is not reflected in this document.

WOB0 1011 is your vacation code and departure number.

Please remember it.

Participation is subject to receipt of full payment by the operator and to the Terms and Conditions of your booking.

September 12, 2014

ADVISEMENTS FOR YOUR VACATION

These important announcements are provided to ensure your enjoyment while on vacation. Please carefully read these

announcements as they contain information on your destination and portions of this booklet may be required for services.

Please make sure your luggage does not exceed restriction of one (1) bag

per person 50lb (22kg) maximum. Airlines may have other restrictions.

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ARRIVAL INFORMATION

Your airport transfer is not included. Therefore the following information has been provided to help you make your own

way to the meeting point hotel listed in the "contact information" section of this document booklet.

The meeting time for this cruise is 12:00pm (noon) at the meeting point hotel in Bucharest.

Bucharest Otopeni International Airport is located 10 miles north of the city center. A taxi ride from the airport to the hotel

will take between 20 - 40 minutes, depending on traffic, and costs approximately 100 - 140 RON (Romanian New

Lei), about 25 - 35 Euro.

At the meeting point hotel your Cruise Director and the hospitality desk personnel will be on hand to assist you with

information to help you make the most of your short stay in Bucharest if you arrive before the meeting time.

Your Cruise Director will provide a transfer for you free of charge from the hotel to the ship at embarkation time - starting

at approximately 1:00pm.

If you are not able to be at the meeting point hotel, please contact your Cruise Director for ship docking location.

In the "contact information" section of this booklet you will find the telephone number of your Cruise Director, your ship,

your meeting point hotel in Bucharest and other important information you may need.

DEPARTURE INFORMATION

Your airport transfer is not included.

Departure Procedure: We recommend you reconfirm the departure time and flight number for your homebound flight while

on your cruise. Disembarkation finishes by 10:00am and all passengers should have left the vessel by this time. If you

would like additional assistance or information your Cruise Director will be happy to explain procedures for making your

own way to the airport.

CONTACT INFORMATION

Booking: xxxxxx Avalon Waterways Vacation: WOB0 1011 - Balkan Discovery – Cruise Only Westbound October 11, 2014

- October 17, 2014

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Name Address Phone Fax Arrival Date Departure Date

Pre-Cruise Meeting Location Hotel Athenee Palace Hilton 1-3 Episcopiei St., District 1

Bucharest RO-010292 Romania

40 21 303 3777 40 21 315 3813 October 11, 2014 October 11, 2014

Your Avalon Cruise Director Katy Huyskens 49 162 2969 529 October 11, 2014 October 17, 2014

Prepared: September 12, 2014

AVALON OPERATIONS 41 9198 57390 41 9198 57388

YOUR SHIP

MS AVALON LUMINARY® RECEPTION@AVALONLUMINARY.EU 49 1520 1506221

EMERGENCY NUMBERS:

ROMANIA

Emergency switchboard (112)

HUNGARY

Police (107)

Ambulance (104)

Fire (105)

24-hour emergency switchboard with English-speaking

operators (112)

BULGARIA

Police (166)

Ambulance (150)

Fire (160)

Emergency switchboard (112)

SERBIA

Police (92)

Ambulance (94)

Fire (93)

We recommend that you keep a photocopy of this list with you at all times (make sure relatives or friends also have a copy). Please leave an emergency contact number with your

travel agent to reach a family member or friend while you're on tour.

Telephone and fax numbers in this list include relevant country and area codes. Please add the following:

• 011 when dialing from the US or Canada

• 00 when dialing from within Europe

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ITINERARY

Balkan Discovery – Cruise Only Westbound

WOB0 1011

● Special Features and included visits are shown in UPPERCASE in the tour description, and will include admission

charges where applicable.

● Meals are indicated by breakfast, lunch, and dinner in the day-by-day itinerary

■ Captain's welcome & farewell receptions with sparkling wine and canapes

■ Welcome dinner

■ Daily Afternoon Tea

■ Daily Night Fare

■ Local chef dinner

■ Farewell dinner

■ Complimentary sparkling wine with breakfast; soft drinks with lunch; and wine, beer, or soft drinks with dinner are

included daily on board your vessel

Day 1, Saturday October 11, 2014

BUCHAREST, ROMANIA-OLTENITA (EMBARKATION)

Welcome to Bucharest! Its wide boulevards and Arc de Triomphe have gained this city the name "Paris of the East." A

motorcoach ride takes you to Oltenita, where your river cruise vessel is docked. Before dinner, meet your crew at a

welcome reception. (Dinner)

.

NOTE:

Check-in at the Avalon Meeting Point in Bucharest for transfer to Oltenita must be by Noon.

Day 2, Sunday October 12, 2014

ROUSSE, BULGARIA. EXCURSION TO VELIKO TARNOVO & ARBANASSI-SVISTOV

Wake up this morning in Rousse, where you may choose to join a Certified Local Guide for an included CITY TOUR,

rejoining your ship in time for lunch and enjoying a pleasant afternoon of cruising to Svistov. Alternatively, you may take

a comfortable ride to the ancient Bulgarian capital of Veliko Tarnovo. Situated on three hills surrounding the Yantra River,

the city was a natural fortress with ancient stone houses clinging to the steep slopes. The oldest part is Tsarevets Hill, home

of the Royal Fortress, palaces, and the PATRIARCH'S CHURCH. Then, journey to Arbanassi. Founded in the 15th century,

the historic village of Arbanassi is best known for its examples of Bulgarian Revival architecture and its ETHNOGRAPHICAL

MUSEUM, a 400-year-old house preserved as a museum. Visit the CHURCH OF THE NATIVITY, one of the oldest churches

in Arbanassi, and see its outstanding collection of frescoes. Rejoin your ship in Svistov. (Breakfast, Lunch, Dinner)

This space is for you to enter times as indicated by your Cruise Director.

Day 3, Monday October 13, 2014

VIDIN. EXCURSION TO BELOGRADCHIK

After breakfast today a Local Guide shows you Vidin, an important Danube port in northwestern Bulgaria. Its medieval

FORTRESS, known as "Baba Vidin," served as Vidin's main defensive installation during the Middle Ages and is the only

entirely preserved medieval fortress in the country. It is the town's primary landmark and now a fortress museum that has

been restored to its former appearance. In the afternoon, drive to nearby Belogradchik to view the eclectic group of ROCK

FORMATIONS on the western slopes of the Balkan Mountains. Sculpted by natural elements for more than 200 million

years and with a variety of sizes and shapes, the Belogradchik Rocks are spectacular! (Breakfast, Lunch, Dinner)

keep

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Day 4, Tuesday October 14, 2014

IRON GATES. EXCURSION TO LEPENSKI VIR

The TRAJAN TABLE marking the Roman conquest of Dacia and the Serbian fortresses of Golubac and Smederevo are

impressive sights on the left bank of the Danube. The most spectacular scenery must surely be the dramatic gorge of the

IRON GATES, a narrow and formerly very dangerous passage dividing Europe's Alps in the northwest from the Carpathians

in the southeast and forming a natural border between Serbia and Romania. In the afternoon dock at Donji Milanovac

from where a short drive takes you to the impressive LEPENSKI VIR EXHIBITION CENTER housing archaeological artifacts

found in this area and from where you have unique views of the Danube Gorge. (Breakfast, Lunch, Dinner)

keep

Day 5, Wednesday October 15, 2014

BELGRADE, SERBIA

The capital of Serbia is situated at the confluence of the Danube and Sava Rivers. A Local Guide will be proud to show

you its main sights, which include St. Sava, the world's largest Orthodox Church; and Marshal Tito's tomb and monument.

Also visit the city's principal landmark, KALEMEGDAN FORTRESS, which showcases the history of Belgrade. Built in stages

between the 1st and 18th centuries, the fortress witnessed many battles and observed the courage of those trying to defend

the city from conquerors. The surrounding park is the most beautiful and largest park in Belgrade. In your free time, be

sure to check out the city's lively pedestrian area and charming outdoor cafes. Depart Belgrade during lunchtime, and this

afternoon, attend a fascinating ONBOARD LECTURE about the Balkans as you head for Hungary. (Breakfast, Lunch, Dinner)

keep

Day 6, Thursday October 16, 2014

MOHACS, HUNGARY. EXCURSION TO PECS

This morning a GUIDED EXCURSION takes you to Pecs, Hungary's fifth-largest city. Established by the Romans in the 2nd

century, this was a flourishing and important town for Christianity by the 4th century. Pecs is also rich in terms of Turkish

architecture and offers Turkish mosques, attractive churches, and an enjoyable atmosphere around its restaurants and cafes.

Enjoy an ORGAN CONCERT before returning to your ship for lunch and heading to Budapest. (Breakfast, Lunch, Dinner)

keep

Day 7, Friday October 17, 2014

BUDAPEST (DISEMBARKATION)

Your vacation ends with breakfast this morning. (Breakfast)

keep

OPTIONAL EXCURSIONS & ACTIVITIES

Balkan Discovery – Cruise Only Westbound

WOB0 1011

In order to assist you in maximizing your free time, several optional highlights have been planned for your cruise, at

reasonable all-inclusive prices. These highlights provide you with additional insight into local life or history. We take care

of the logistics leaving you free to explore and enjoy.

[xpcdoojk]

Here is the infamous bottom of page 7 section that I previously posted. Hope this puts it into context for everyone. It shows why I ultimately viewed it as boilerplate garbage. :eek: Again, I highlight it in red so you can find it. You will, also, note that it refers me to create a my Avalon account, which since I was accessing this information from that very account is equally boilerplate pointlessness.:D

 

 

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Your Cruise Director will be of assistance to help you design your spare time.

With Avalon, you get the chance to customize your vacation with optional Activities & Excursions that interest you most.

These provide you with additional insight into local life, culture, and history. For a complete listing of optional Activities

& Excursions available for your specific vacation, visit the MyAvalonSM website at AvalonWaterways.com/MyAvalon,

create an account, and click on “Excursions.” You’ll be able to view descriptions, availability, and pricing of the optional

Activities & Excursions offered, and can even pre-purchase your favorites up to 11 days before departure.

The MyAvalon website also allows you to choose your included excursions, as part of Avalon Choice®. On select days

of your cruise you can choose the included sightseeing that most interests you. These excursions will show below as EUR

0 price. Just go online to view your choices and details about what you will see and do. When selecting your included

excursions you will see any time conflicts with optional excursions that may be available.

Please login to MyAvalon or ask your travel professional for a copy of your Avalon Choices summary. Online purchases of

Activities & Excursions will not be reflected in this document. You may also sign up for included sightseeing and purchase

optional Activities & Excursions from your Cruise Director on the ship.

In this document you will find a list of the titles, descriptions, and pricing of optional Activities & Excursions that are typically

available for your specific cruise. Prices are in Euros, and are subject to change prior to payment. If you pay by credit

card (Visa, MasterCard, or American Express) during your vacation, the Euro price will be converted by your bank into

the currency of your home country, you will receive a receipt from your Cruise Director for your payment, and charges

will appear on your credit card statement as “Avalon Optionals.” Credit cards should be valid for at least 30 days after

the completion of your cruise.

Prices for all optional Activities & Excursions are per person and include (where applicable) services of a Local Guide,

reservations, transfers, entrance fees, and tips to waiters. For operational reasons, not all optional Activities & Excursions

listed may be available, and additional selections may be offered. Availability is subject to sufficient participation, weather

conditions, seasonal suitability, and group interests. Your Cruise Director will be pleased to answer any questions. Be sure

to book your optional Activities & Excursions early online or with your Cruise Director to ensure your space is secured. Please

see Terms & Conditions at the end of your document for more information on Avalon’s optional Activities & Excursions.

BELGRADE

Serbian Countryside Tour EUR 64

Step back in time into the lifestyle and traditions of old Europe, as you visit the scenic rural region of northern Serbia, in an area called Vojvodina.

Start your countryside tour by visiting the private Honey Museum. The region is also one of the oldest viticulture areas in Europe where grapevine

has sprouted on Mt. Fruska Gora's fertile hills for over 1,700 years, ever since it was first planted by Roman Emperor Probus. Enjoy a wine tasting

in a local wine cellar. Sremski Karlovci is located where the wooded slopes of the Fruska Gora meet the Danube. A guided tour will reveal the

beauty of this once important town, where for the last hundred years history seems to have passed by. Enjoy a 4 course lunch in a local restaurant

with included wine and soft drinks, before admiring the idyllic views of rolling green pastures of typical European farmland scenery and golden

haystacks along the way to Belgrade, Serbia's energetic capital city.

IMPORTANT CRUISE ADVISEMENTS

Balkan Discovery – Cruise Only Westbound

WOB0 1011

Passports, Visas & Documents

A valid passport is required for international travel. A majority of countries insist that passports be valid for at least a

six month time period, so please check yours is valid for at least six months beyond the conclusion of your trip. It is the

responsibility of the traveler to secure any required visas before leaving home; check your itinerary carefully and ask

your local consulates for advice, as visa conditions are subject to change. If your nationality (passport) differs from the

country in which you reside, please take time to check carefully with your local consulates concerning visa and passport

requirements for your travels.

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As your passport will be kept on board the ship throughout your cruise for transit formality reasons, we recommend you

carry a photocopy of your passport/visas on you at all times.

Baggage

Porterage for one suitcase is included on your cruise. This single bag should have dimensions not exceeding 30 x 21 x 11

in. (76 x 53 x 28 cm.), and weight not exceeding 50 lbs. (22 kg.) or less if your air carrier has stricter weight/dimension

limitations (you may be required to remove articles and put them in another bag if weight or size limits are exceeded).

We recommend you consult your air carrier as size and weight limitations vary from airline to airline and even according

to destination, and are becoming more restrictive. We are not responsible for additional fees imposed by air carriers.

Should your luggage be delayed, please note that it is the responsibility of the airline to ensure that it is delivered

to you en route. Claims for reimbursement for delayed luggage should be addressed to the airline company.

Transportation

If you have an included arrival airport transfer, the Avalon Waterways Host will greet you at the airport. Look for the Avalon

Waterways sign. IMPORTANT: Please carefully study the Airport Transfer Information/Confirmation page in this booklet.

Be wary of any person approaching you offering unofficial taxi services. If you do not have an airport transfer included

and you need transportation, make your way to the regular taxi line outside the air terminal; choose only those vehicles

with a meter, and a taxi sign on the roof. We recommend you pre-negotiate the rate.

Tipping

Tipping on cruise vacations is general practice and while the amount of these gratuities will depend upon your degree of

satisfaction for services rendered, many of our clients have asked us for general tipping guidelines. For a good job, we

recommend 3 euro per passenger per day for the Cruise Director and 12 euro per passenger per day for the crew

- this will be pooled and distributed fairly among those who have been of service to you (including those of the personnel

who work behind the scenes and whose service is equally indispensable to your enjoyment of the cruise).

A Few Words of Romanian

Good morning: Buna diminatza, Good evening: Buna sera, Hello: Buna, Goodbye: La revedere, Please: Va rog, Thank

you: Multzumesc, Yes: Da, No: Nu, 1: Unu, 2: Doi, 3: Trei, 4: Patru, 5: Cinci, 6: Sase, 7: Sapte, 8: Opt, 9: Noua, 10:

Zece, Excuse me: Scuzatzi-ma, I don't understand: Nu intzeleg, How much?: Cit costa?, Where is...?: Unde este...?,

Bathroom: Toaleta, Tea: Ceai, Coffee: Cafea, Mineral water: Apa minerala, Cheers!: Noroc!

A Few Words of Bulgarian (transliteration)

Good morning: Dubro utro, Good evening: Duber vecher, Hello: Zdraveyte, Goodbye: Dovizhdane, Please: Molya,

Thank you: Blagodarya or Mersi (informal), Yes: Da, No: Ne, 1: Edno, 2: Dwe, 3: Tri, 4: Cheteri, 5: Pet, 6: Schesst,

7: Sedem, 8: Ossem, 9: Dewet, 10: Deset, Excuse me: Izvinete me, I don't understand: Az ne razbiram, How much?:

Kolko struva?, Where is...?: Kade e...?, Bathroom: Toalieta, Tea: Chay, Coffee: Kafe, Mineral water: Mineralna vuda ,

Cheers!: Na zdrave!

A Few Words of Serbian (pronounced as):

Good morning/day: Dobro jutro/dobar dan, Good evening: Dobro vece, Please: Molim vas, You're welcome: Nema

na cemu, Thank you: Hvala, Yes: Da, No: Ne, Do you speak English?: Govorite li engleski?, I don't understand: Ne

razumem, Please write it down: Molim vas, napisite!, How much?: Koliko sta je?, 1: Jedan, 2: Dva, 3: Tri, 4: Chetiri,

5: Pet, 6: Sest, 7: Sedam, 8: Osam, 9: Devet, 10: Deset, Where is...?: Gde je...?, Telephone: Telefon, Bathroom:

Toaleta, Tea: Caj, Coffee: Kafa, Mineral water: Mineralna voda , Cheers!: Ziveli/Na zdravlje!

A Few Words of Hungarian:

Good morning (til 9 a.m.): Jó reggelt, Good day: Jó napot, Good evening: Jó estét, Goodbye: Viszlát, Please: Kérem,

Thank you: Karsarnarm, Yes: Igan, No: Nam, 1: Egy, 2: Kettö, 3: Három, 4: Négy, 5: öt, 6: Hat, 7: Hét, 8: Nyolc, 9:

Kilenc, 10: Tíz, I don't understand: Nem értem, Please write it down: Kérem írlja le, Where is...?: Hol...?, Telephone:

Telefon, Coffee: Kávé, Bottled water: Palackozott víz, Cheers!: Egészségedre!

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DELAYED ARRIVAL INFORMATION

If you are delayed en route to the start of your cruise please call us to let us know so we may prepare for

your delayed arrival. We have partnered with On Call International, a service that is available 24 hours a

day, 7 days a week to take your call about your travel delays. Please call the below number and provide

your cruise code, departure date, and reference number (236512). On Call will ensure we are aware of your

delay and new flight arrangements.

Calling from within the United States or Canada

800-407-0801

Calling from outside the United States or Canada

603-328-1708

Please note this service is for delays only; On Call International is unable to assist with any travel protection

claims. You should work with your airline directly to secure new flight arrangements and then call On Call to

advise of your delay. Then proceed with your arrival per the instructions in this document.

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EMERGENCY CONTACTS

Please complete this form before arriving at your first destination.

Be assured we will only use this information or contact the person noted in case

of an emergency. At the end of your vacation, this form will be destroyed.

EMERGENCY CONTACT FORM

WOB0 1011 236512

Traveler's Passport Name Vacation Code & Invoice Number

Emergency Contact Name

Contact Relationship Phone

Airline Return Flight Number(s) Date(s)

Travel Protection Provided By

Travel Protection I.D. /

Policy Number Travel Protection Phone Number

**GLOBUS_PERF**

INTERNATIONAL TRAVELER INFORMATION

Additional data requested for surrender to cruise ship authorities, border crossings and hotels

when applicable.

M F

Passport Name

/ / / /

Passport Number D / M / Y D / M / Y

Date Issued Date Expires

Country of Issue Nationality

/ /

D / M / Y

Date of Birth

Address of Residence

EMERGENCY CONTACT INFORMATION

(continuation)

Traveler's Passport Name

Please list current medications or allergies (optional)

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MOTORCOACH SAFETY

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SAFETY PROCEDURES AND INFORMATION

While on your cruise, your well-being, health and safety on board deserve our highest attention.

As part of our safety regulations, we will conduct a mandatory safety exercise on board your vessel prior to the Welcome

Briefing, while the ship is still in port. Your participation in this exercise will be required.

After checking-in on board you will find more information about these required safety procedures in your stateroom including

what to expect during the safety exercise on embarkation day. Please take the time to study the safety information carefully.

Thank you for your cooperation and understanding with these safety exercises.

Safety Procedures: Important Information concerning your safety:

In case of emergency it might be necessary to leave the ship! The below instructions will be reviewed during your safety

exercise to ensure you are familiar with these safety procedures.

If you hear the general alarm, follow the instructions of the crew and proceed as fast as possible to the assembly point

as indicated by crew members.

ASSEMBLY POINTS

A) The MAIN LOUNGE in the front part of the ship

B) The SKY DECK on the top of the ship

C) LAND - 50 meters / 165 ft away when the vessel is docked

At the assembly points there will be crew members waiting for you with SIGNS showing the name of your deck.

Report at your deck assembly sign and identify yourself with name and stateroom number.

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If you assemble on the SKY DECK or in the MAIN LOUNGE, you will be provided a life jacket to put on and wait for

further instructions.

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Terms & Conditions

The purchase of any travel services offered by Group Voyagers, Inc., doing business as Avalon Waterways constitutes a contractual arrangement

between you and Avalon Waterways and represents your acceptance of Avalon Waterways Terms and Conditions set out on our website at

AvalonWaterways.com.

Responsibility

Group Voyagers, Inc., d/b/a Avalon Waterways, located at 5301 South Federal Circle, Littleton, Colorado 80123, is an independent company (the

"Company") licensed to market and distribute travel products under the above trade names and arrange for the vacation services offered in this brochure,

including transportation, sightseeing, and accommodations through independent contracts.

The air carriers, accommodations, and other suppliers (including but not limited to trains, cruises, ferries, motorcoaches, hotels, and restaurants) providing

services are independent contractors and are not agents, employees, servants, or joint venturers of the Company or its affiliates. All certificates and

other travel documents for services issued by the Company are subject to the Terms and Conditions specified by the supplier, which are available upon

request, and to the laws of the countries in which the services are supplied.

The international carriage of passengers is subject to international conventions and treaties, where applicable. These international agreements limit and,

in some events, exclude the carrier's liability to passengers (vacation participants). Where any claim or part of a claim (including those involving death

or personal injury) concerns or involves any travel arrangements (including the process of getting on or off the transport concerned) provided by any air,

sea, inland waterways, rail, or road carrier or any stay in a hotel, the Company's maximum liability is the maximum which would be payable by the

carrier or the hotel keeper concerned under the applicable international convention, treaty, or regulation applicable to the travel arrangements or hotel

stay (e.g., the Warsaw Convention, the Montreal Convention for international travel by air, the EU Regulation on Air Carrier Liability for air carriers with

an operating license granted by an EU country, the Athens Convention for international travel by sea) in that situation.

After departure, if the services included in the vacation cannot be supplied or there are changes in an itinerary for reasons beyond the control of the

Company, the Company will arrange for the provision of comparable services. Any resulting additional expense will be the responsibility of vacation

participants, and any resulting savings will be refunded by the Company to vacation participants.

The Company reserves the right to accept or reject any person as a vacation participant; to expel any participant from the vacation; to make changes in

the itinerary whenever the Company deems it necessary for the comfort, convenience, or safety of the participants; and to cancel a vacation at any time.

The vacation participant agrees that neither the Company nor its affiliates shall be liable for any damage, loss (including personal injury, death, and

property loss), or expense occasioned by any act or omission of any supplier providing services, any insurer or insurance administrator under the Travel

Protection Plan, or any other person.

Any dispute between the vacation participant and the Company directly or indirectly relating to the Terms and Conditions shall be first submitted to

mediation at Denver, Colorado, before a mediator mutually agreed to by the parties. If mediation is not successful, the dispute must be resolved by

binding arbitration under Colorado law before the Judicial Arbiter Group or its successor located at 1601 Blake Street, Denver, Colorado 80202. The

prevailing party shall be entitled to an award of costs and reasonable attorneys' fees. Any action to enforce the arbitrator's decision shall be brought

in the state or federal courts in the State of Colorado.

Arbitration against the Company must be commenced within one year following the date of vacation completion. Neither the Company nor any affiliate

shall in any case be liable for other than compensatory damages, and you hereby waive any right to punitive damages.

No person, other than an authorized representative of the Company by a document in writing, is authorized to vary, add, or waive any term or condition

in its brochure or on its Web site, including any term or condition set forth in the preceding provisions.

Optional Excursions & Activities:

Optional activities and excursions (“the Services”) available for booking are provided by local operators or other third parties that are entirely independent

of Avalon Waterways and do not form any part of the product or services sold to you by Avalon Waterways or of these Terms & Conditions, even where

Avalon Waterways suggests particular operators/other third parties and/or assists you in booking such optional activities or excursions. Your contract

for such Services will be with the organizer or operator of that Service and will be subject to its Terms & Conditions, which may contain exclusions or

limitations of liability. Avalon Waterways has no liability for any such optional activity or excursion or for any act(s) or omission(s) of the organizer or

operator or for any of its employees or agents or any other person(s) connected with the optional activity or excursion.

Any advice or assistance on or with any Service provided by any local representative does not mean or imply that the Service is sold, supervised, or

controlled by Avalon Waterways or that any such advice or assistance is given on behalf of Avalon Waterways. Vacation participants are asked to

check with the operator of any optional activity or excursion and the applicable Terms & Conditions before booking.

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TERMS AND CONDITIONS OF THE CARRIER

River Cruise Voyage aboard M.V. "Avalon Luminary"

IMPORTANT NOTICE

THESE ARE THE TERMS AND CONDITIONS THAT APPLY TO THE CONTRACT OF CARRIAGE BETWEEN YOU AS THE PASSENGER AND RIVER

SERVICES GMBH, NAUENSTRASSE 63A, 4002 BASEL, SWITZERLAND, AS CARRIER WITH RESPECT TO THE M.V. “AVALON LUMINARY”.

THE COMPANY ENTERS INTO CONTRACTS OF CARRIAGE, ISSUES ALL CONTRACTS, AND ACCEPTS AND CARRIES PASSENGER AND BAGGAGE

ONLY ON AND SUBJECT TO THESE TERMS AND CONDITIONS. THIS CONTRACT IS AN AGREEMENT BETWEEN PASSENGER AND THE

COMPANY, AND THE AGENTS, SERVANTS AND EMPLOYEES OF THE COMPANY. THE LIABILITY OF THE COMPANY TOWARDS PASSENGER IS

LIMITED BY OPERATION OF LAW AND BY OPERATION OF THESE CONDITIONS. SECTIONS 5, 6, 9, 10, 13 AND 14 OF THESE TERMS AND

CONDITIONS CONTAIN CERTAIN LIMITATIONS OF THE COMPANY’S AND THIRD PARTIES’ LIABILITY, INCLUDING LIMITATIONS CONCERNING

DEATH OR INJURY CLAIMS, AS WELL AS DAMAGE CLAIMS RELATING TO BAGGAGE AND PERSONAL PROPERTY. YOU THEREFORE SHALL ENSURE

THAT YOU ARE PROPERLY INSURED AGAINST ALL RISKS THAT YOU AND YOUR BELONGINGS MAY INCUR.

BY BOARDING OUR SHIP, YOU AGREE TO ACCEPT AND TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS WHICH FOLLOW,

INCLUDING SPECIFICALLY THOSE REGARDING YOUR RIGHTS TO SUE, GOVERNING LAW, FORUM AND JURISDICTION. THANK YOU FOR

TAKING THE TIME TO FAMILIARIZE YOURSELF WITH THESE TERMS AND CONDITIONS.

CONDITIONS APPLICABLE TO THE CONTRACT

1. DEFINITIONS:

“Baggage” means all such Passenger baggage allowed on the Vessel pursuant to the terms of this Contract which is placed in Passenger’s cabin, or

which has been stored in the Vessel’s baggage room, holds or safe against receipt therefore at the request of Passenger.

“Booking” means the booking by the Passenger of a Cruise on board the Vessel.

“Company” means River Services GmbH of Nauenstrasse 63A, 4002 Basel, Switzerland.

“Conditions” means these terms and conditions.

“Contract” means the booking confirmation and the contract for a Cruise on board the Vessel resulting from a booking, including these Conditions, as

concluded between Company and Passengers.

“Conventions” means the Athens Convention Relating to the Carriage of Passengers and Their Luggage by Sea, 1974, and the Protocols thereto of

1976 and 1990, and, where applicable, the Strasbourg Convention on the Limitation of Liability in Inland Navigation, 1988.

“Cruise” means a trip of a number of days and/or a specific itinerary contracted by Passenger with Company.

“Dangerous articles” include articles such as firearms, explosives, oxygen or inflammable or combustible substances, alcohol, drugs, illegal substances,

or other dangerous goods.

“Passenger” means every person named on the face of this Contract and/or travelling under this Contract or occupying the cabin designated on this

Contract, including their heirs, successors in interest and personal representatives.

“Valuables” includes but is not limited to jewelry, money, bullion, precious metals or stones, plate or other objects of a rare or precious nature, bonds,

securities, negotiable and financial instruments and/or tickets.

“Vessel” means the river cruise ship “Avalon Luminary” or any substitute ship chartered or operated or provided by Company, whether owned chartered,

or operated by the Company or by third parties on which Passenger may be travelling, and its tenders or any other similar means of conveyance.

2. NON-TRANSFERABILITY/BINDING EFFECT:

The Contract is valid only for Passenger or Passengers named herein for the Cruise, date and Vessel indicated. It may not be sold or transferred. The

terms and conditions of the Contract are binding on, and confer benefits to Passenger, Passenger’s spouse, heirs, executors, administrators, personal

representatives, dependents and next of kin. Passenger represents and warrants that she/he is duly authorized by and on behalf of all Passengers

(including minor children) named on the Booking to agree to and to bind all such Passengers to these terms and conditions.

3. EMBARKATION:

Passenger is required to be on board the Vessel at least one hour before the initial scheduled departure time of the Cruise and any departure time

subsequently announced during the Cruise. At the time of embarkation Passenger is responsible for having received all medical inoculations necessary

for the Cruise and having in his/her possession the Contract and/or Booking confirmation, valid passport, visas, medical card and other documents

necessary for scheduled ports of call and disembarkations. Company shall have no liability to Passenger whatsoever if Passenger is not on board prior

to the Vessel’s departure.

4. BAGGAGE, VALUABLES AND OTHER POSSESSIONS:

Due to space limitations, each Passenger may bring aboard the Vessel one (1) suitcase without charge. All Baggage must be securely packed and

distinctly labeled with Passenger’s full name, the name of the Vessel, and the cabin number of Passenger and the sailing date of the Vessel. Under no

circumstances, may Dangerous Articles be taken aboard the Vessel. Any such item shall be surrendered to the Captain of the Vessel at embarkation,

and may be disposed of in the sole discretion of the Captain. Pets and other animals including Seeing Eye dogs are not allowed on board the Vessel.

Hand or unlocked luggage, breakables and Valuables must be hand-carried by Passengers on and off the Vessel, and may not be included with checkin

Baggage. Company shall not be responsible for loss or damage to such items and shall not be responsible for goods that Company would not have

allowed on the Vessel, had it known of the existence thereof.

5. LIABILITY LIMITATIONS FOR LOSS OF AND/OR DAMAGE TO PROPERTY:

The total value of the Baggage, Valuables and other personal belongings of a Passenger aboard the Vessel who does not deposit Valuables for

safekeeping, as described in this Contract, shall be deemed not to exceed the amount of SDR 1,800 per Passenger, and Company’s liability, if any, for

loss of or damage to such belongings is limited to a maximum of SDR 1,800 per Passenger. Company provides safekeeping for Valuables aboard the

Vessel either in the Passenger’s cabin or at the front desk. Company encourages Passengers to deposit any Valuables brought aboard the Vessel with

the designated officer who will issue a receipt for such Valuables or use the safe in the Passenger’s cabin. Company shall not be liable for any loss of or

damage to Valuables unless they have been delivered to the designated officer and a receipt issued. The value of articles delivered for safekeeping shall

be deemed not to exceed SDR 2,700 unless Company agrees in writing to a higher value for the articles at the time of delivery to the designated officer.

Unless specifically provided elsewhere in this Contract, Company shall have no liability for loss or damage to Baggage or personal effects. Personal

belongings lost while unattended in public lounges or other public areas, whether on board the Vessel or elsewhere, are not reimbursable. Losses due to

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ordinary wear and tear, perils of the sea, and other acts-of-God are not reimbursable. Settlements of reimbursable claims for lost belongings will be made

on the basis of actual cash value (replacement cost less depreciation). Settlements of reimbursable claims for damaged items will be on the basis of cost of

repair or actual cash value, whichever is less. No amount shall be paid in settlement of any claim without proof of the actual cash value or repair cost as

appropriate arising from the loss or damage. Such proof must be sent to Company. Company liability must be proven before any settlement will be paid.

6. COMPANY’S LIABILITY/TIME LIMITS FOR PROPERTY DAMAGE AND PERSONAL

INJURY CLAIMS:

(a) The provisions and limitations as contained in the laws of Switzerland (incorporating the Athens Convention Relating to the

Carriage of Passengers and Their Luggage by Sea, 1974, the “Athens Convention”) and the protocols thereto of 1976 and

1990 and the Strasbourg Convention on the Limitation of Liability in Inland Navigation, 1988 (the “CLNI Convention”) apply.

(b) Company shall be liable only in accordance with the provisions and limitations as contained in the laws of Switzerland

(incorporating the Athens Convention and the CLNI Convention). Swiss law in most cases limits Company's liability for death,

personal injury to no more than SDR 175,000 (one hundred seventy-five thousand) per passenger, and for lost or damaged

property to no more than SDR 1,800 (one thousand eight hundred) per passenger.

© Company shall have the right at all times to avail itself of and have the benefit of any and all applicable global limitation of

liability or exoneration of liability rules, regulations or statutes, specifically including the provisions of the Strasbourg Convention

on the Limitation of Liability of owners of Inland Navigation Vessels (CLNI), 1988, as adopted by Switzerland, as well as of

the International Convention on Limitation of Liability for Maritime Claims, 1976, with revisions and amendments, if and as

applicable, and by those other and further limitations of liability set forth in the statutory and general maritime law of Switzerland,

as the law governing the contract: 60.000 (Sixty thousand) units of account (also known as Special Drawing Rights, or S.D.R.'s)

multiplied by the number of Passengers the Vessel, according to its certificate, is allowed to accommodate; not to exceed in

any event more than 25 (twenty-five) million units of account, to apply to the aggregate of all claims which arise on any distinct

occasion against carrier, with respect to damages suffered on a seagoing vessel and, as regards damages suffered on an

inland navigation vessel, not to be less than 720,000 (seven hundred twenty thousand) units of account and not to exceed (i)

3 (three) million units of account for vessels with an authorized passenger transport capacity of not more than 100; (ii) 6 (six)

million units of account for vessels with an authorized passenger transport capacity of not more than 180; and (iii) 12 (twelve)

million units of account for vessels with an authorized passenger transport capacity of more than 180. A copy of the Athens

convention and CLNI will be provided by Company upon written request.

(d) In accordance with the afore mentioned legislation it is presumed that luggage has been delivered undamaged unless written

notice is given to Company: (i) in the case of apparent damage, before or at the time of disembarkation or redelivery; or (ii)

in the case of loss or nonapparent damage, within 15 days of the date of disembarkation or re-delivery or from the time when

redelivery should have taken place.

(e) Under the aforementioned legislation any action for damages arising out of personal injury, death, or lost or damaged luggage

shall be time-barred after a period of two (2) years. The limitation period shall be calculated as follows (i) in the case of personal

injury, from the date of disembarkation of Passenger; (ii) in the case of death, from the date when Passenger should have

disembarked or the date of death, whichever is later; (iii) in the case of lost or damaged Luggage, from the date of disembarkation

or from the date when disembarkation should have taken place, whichever is later.

(f) In no case shall an action be brought after the expiration of a period of three years from the date of disembarkation of Passenger

or from the date when disembarkation should have taken place, whichever is later.

(g) Company shall not be liable for lost or damaged Valuables, except where such Valuables have been deposited with Company

against receipt for the purpose of safekeeping in which case Company shall be liable up to the limit as provided for in Swiss

law, i.e. SDR 2,700.

(h) Where any of the Conventions permit Company to apply a deductible, Company may apply that deductible.

(i) In the event it is determined that Company is not entitled to all of the benefits of the Conventions, including the limitations stated

above, Passenger may not maintain a lawsuit against Company or the Vessel, nor will Company or the Vessel be liable, for

loss of life or bodily injury unless written notice of the claim is delivered to Company not later than six (6) months after the day

of death or injury, the lawsuit is commenced not later than one (1) year after the day of death or injury, and valid service of

the lawsuit on Company or the Vessel, as applicable, is made within thirty (30) days following the expiration of that one-year

period. For all other claims, including but not limited to claims for loss or damage to Baggage, breach of contract, or other

claim, Passenger may not maintain a lawsuit against Company or the Vessel, unless Company is provided with written notice

of claim within thirty (30) days after the date of disembarkation, the lawsuit for such claim is commenced not later than one

year after the date of disembarkation, and valid service of the lawsuit on the Vessel or Company, as applicable, is made within

thirty (30) days following the expiration of that one-year period. In the case of a claim by or on behalf of a minor or legally

incompetent person, the time periods described above shall begin to run on the earlier of: (i) date of appointment of a legal

representative for the minor or legally incompetent person, or their estate (as the case may be); or (ii) three (3) years after the

date of death, injury or damage, as applicable.

(j) Certain third parties derive rights and exemptions from liability as a result of the terms and conditions stated herein. All of

Company's rights, exemptions from liability, defenses and immunities under this Contract (including, but not limited to, those

arising under this Section 6 or applicable law) inure to the benefit of Company's employees and agents, together with the Vessel

and the Vessel's tenders, operators, managers, charterers, officers, staff, crew members, shipbuilders and manufacturers of all

component parts. These third parties will have no liability to Passenger, either in contract or in tort, which is greater than or

different from Company's liability.

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(k) If a written claim is not made and suit is not commenced within the time provided in this Section 6, then Passenger claims will

be extinct, and Passenger waives and releases any right she/he may have to make a claim against Company for any such

damage, bodily injury, emotional distress or injury or death or loss.

7. ITINERARY/RIGHT TO CHANGE/DETENTION:

Company will make every reasonable effort to undertake the advertised and any other agreed and offered Cruise but no Cruise is guaranteed and

Cruises may be altered, delayed, amended, or cancelled subject to circumstances. If the performance of the proposed Cruise is hindered or prevented

(or in the opinion of Company is likely to be hindered or prevented by war (whether declared or not), hostilities, terrorist action or threat thereof, blockade,

weather condition, high or low water levels, ice, labor conflicts, breakdown of the Vessel, congestion, lock operational malfunction, docking difficulties

or any other cause whatsoever or if Company considers that for any reason whatsoever, proceeding to, attempting to enter, or entering or remaining at

the place of disembarkation may expose the Vessel to risk of loss or damage or to be likely to delay her, Passenger and his property may be landed at

the place of embarkation or at any place which Company or the Captain of the Vessel in his or her discretion may reasonably decide upon, at which

place the responsibility of Company shall cease and this contract shall be deemed to have been fully performed, or if Passenger has not embarked,

Company may cancel the proposed Cruise and shall refund Passenger money or fares paid in advance. Company reserves the right at its sole option

and discretion, without any liability for damages or refund, of any kind to deviate from the Vessel’s advertised or ordinary itinerary or route, to delay,

advance or lengthen any Cruise, to omit or change ports of call, to arrange for substantially equivalent transportation by another vessel and/or by other

means of transportation, including without limitation by coach or other land transportation alternatives, whether belonging to Company or not, and to

cause Passenger to disembark from the Vessel temporarily or permanently. Company may for any reason whatsoever cancel any Cruise or terminate the

Contract at any time before departure of the Vessel, and in such event, Company’s only liability will be to refund to Passenger the amount it has received

for the Contract. For purposes of assisting other vessels or protecting life or property, the Captain of the Vessel has the right, at his or her sole discretion, to

deviate from the Vessel’s advertised or ordinary itinerary or route, to delay, advance or cancel any Cruise, to omit or change any ports of call, to tow or

to be towed, to transfer Passenger and Passenger’s baggage to any other vessel and or other means of transportation whether belonging to Company or

not, cause Passenger to disembark the Vessel temporarily or permanently, and Passenger shall have no claims against Company in such circumstances.

8. HEALTH AND SECURITY/INDEMNIFICATION BY PASSENGER:

Passenger represents and warrants that Passenger is physically and otherwise fit to travel; that she/he will at all times comply with Vessel’s rules and

regulations and orders and directions of the Vessel’s officers and staff; that his/her conduct will not impair the safety of the Vessel or inconvenience

other passengers. Company and the Captain of the Vessel, without liability, at any time, may refuse to transport or may land any Passenger at any

port or place, or transfer Passenger to other means of transportation because of health or physical condition, mental disorder, failure to abide by Vessel

regulations, failure to possess necessary passports, visas and health or vaccination certificates, or other causes rendering Passenger unfit to travel on

the Vessel. If Passenger is refused passage or leaves the Vessel prior to the End of the Cruise for any of the reasons described in this section or for

other reasons including, but not limited to, personal, medical, or business reasons, Company will not be required to refund any portion of the Contract

price, or be responsible for any of Passenger’s cost. Passenger hereby consents to a reasonable search being made of Passenger’s person, baggage or

other property, such search to be carried out in his/her presence and if that is not possible in the presence of two persons not employed or otherwise

contracted by Company in the performance of its duties and to the removal and confiscation or destruction of any object which may, in the opinion of

Company, impair the safety of the Vessel or inconvenience other Passengers. Passenger shall indemnify Company for all penalties, fines, charges, losses

or expenses incurred or imposed upon Company or the Vessel by virtue of any act or violation of law by Passenger.

9. PASSENGER RESTRICTIONS:

Company does not discriminate against persons on the basis of disability. Company is unable to accommodate women past their sixth month of pregnancy

and children less than 8 (eight) years of age. Any child under the age of eighteen must be accompanied by an adult over the age of twenty one, and

must share the adult’s accommodation. If the accompanying adult is not a parent, a “Parental Consent Guardianship Form” must be signed by a parent

or legal guardian of the child and received by Company prior sailing. Passenger is required to advise Company in writing, at or prior to the time a

Cruise is booked, of any physical, emotional or mental condition which may require professional attention during the Cruise. The Vessel is not able to

accommodate motorized wheelchairs. Passengers with mobility impairments must be accompanied by someone who is able to assist Passenger, on

shore and on board the Vessel, and is responsible for providing Passenger all necessary aid and facilities, if any such condition arises after the Cruise

is booked, Passenger is required to advise Company in writing immediately. Company and all personnel aboard the Vessel shall have no liability to

Passenger relating to such condition or its treatment.

10. INDEPENDENT CONTRACTOR/SHORE TOURS/LIMIT OF LIABILITY:

Company makes no representations concerning and has no responsibility for tours, including, without limitation, shore excursions, hotels, restaurants

and transportation, whether by vessel, air, rail, land or other means, not owned or operated by Company. Company shall have no obligation or

liability of any kind to Passenger for acts or omissions in connection with or arising out of arrangements with independent contractors. Arrangements

with independent contractors include, but are not limited to the following: (1) airline and surface transportation; (2) services or products available for

Passenger’s convenience aboard the Vessel; (3) services, products or transportation provided other than aboard the Vessel furnished by others, including

without limitation, sightseeing tours, pre-cruise and post-cruise tours, excursions, shore trips and tender service, whether arranged or organized by tour

operators, travel agents, booking agents or Company. The Passenger’s agreements with independent contractors are not covered by this Contract and

shall be subject to the terms and conditions of Passenger’s agreements with such carriers and independent contractors, whether or not any products

sold, services tendered or transportation provided to Passenger is arranged directly or through Company or its booking agents. Passenger agrees that

all rights, exemptions from liability, defenses and immunities of whatsoever nature referred to in the Contract applicable to Company or the Vessel, shall

in all respects inure also for the benefit of any servant, agent or independent contractor of Company acting in the course of or in connection with their

employment so that in no circumstances shall any such servant, agent or independent contractor, as the result of so acting, be under any liability to

any such Passenger different from that of Company.

11. NO LIABILITY FOR MEDICAL TREATMENT:

No staff doctors or nurses are employed by Company on the Vessel. If Passenger requires medical attention during the Cruise, medical services will be

provided at local facilities. Passenger shall be responsible for all costs and expenses of medical services, treatment and medications. Company shall

have no liability whatsoever for any costs incurred in connection with medical services, or for the quality of care Passenger receives. Passenger consents

to treatment by medical professionals designated by Company, if Passenger is unable to request or authorize medical treatment and, in the opinion of

the Vessel’s officer, medical attention is necessary, solely at the expense of Passenger and without liability to Company.

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12. PAYMENT BY PASSENGER AND EXTRA EXPENSES:

Any and all payments by Passenger to Company shall be made in currency of EURO or such other currency acceptable to Company. All charges for

services and products provided on board the Vessel must be settled in cash or charged (via credit card acceptable to Company) before Passenger’s

final disembarkation from the Vessel. Any other expenses incurred by Passenger or by Company on behalf of Passenger shall be payable by Passenger

on demand.

13. LIABILITY LIMITATION FOR LOSS OF LIFE OR BODILY INJURY:

If Passenger is injured, becomes ill, or dies, or Passenger’s property is lost or damaged, or Passenger and/or his/her property are delayed, Company

will not be liable to Passenger for any damages unless the occurrence was due to the negligence or willful fault of Company itself. Company disclaims

liability to Passenger under any circumstances for infliction of emotional distress, mental suffering or psychological injury which was not: (i) the result of

physical injury to Passenger caused by the negligence or fault of a crew member or the manager, agent, master, owner or operator of the Vessel; (ii) the

result of Passenger having been at actual risk of physical injury, and such risk was caused by the negligence or fault of a crew member or the manager,

agent, master, owner or operator of the Vessel; or (iii) intentionally inflicted by a crew member or the manager, agent, master, owner or operator of the

Vessel. In no event will Company be liable to Passenger for consequential, incidental, exemplary or punitive damages. In addition to all of the restrictions

and exemptions from liability provided in this Contract, the liability of Company for the death of or personal injury (including emotional distress or injury) to

a Passenger shall in no event exceed the monetary limitations set forth in Article 118 of the Swiss Act on Maritime Navigation and the Athens Convention

and its Protocols of 1976 and 1990 to which such article refers, together with Article 127 of the same Act. Nothing in the Contract is intended nor

shall operate to limit or deprive Company of any such statutory limitation of or exoneration from liability, or of the benefits of any statute or law of any

country which might be applicable providing for exoneration from or limitation of liability.

14. FORCE MAJEURE:

Company shall not be liable in any way to Passenger for death, bodily injury, illness, damage, delay or other loss or detriment to person or property or for

Company’s failure to commence, perform and/or complete any duty owed to Passenger if such death, delay, bodily injury (including emotional distress

or injury), illness, damage or other loss or detriment to person or property is caused by Act of God, war or war-like operations, terrorist activities, civil

commotions, labor difficulties, whether or not Company is a party thereto, interference by authorities, requisitioning of the Vessel, political disturbance,

inability to secure or failure of supplies, perils of the sea, collision, foundering of the Vessel, explosion, breakdown or failure of or damage to the Vessel

or its hull, machineries or fittings, weather conditions, high or low water levels, lock malfunction, that may arise or be caused by, riots, insurrection and

government restraint, fire, or any other cause whatsoever beyond the reasonable control of Company.

15. CHOICE OF LAW:

The Contract is considered to be issued at Basel, Switzerland.

The law governing all aspects of these Terms and Conditions is stipulated AND AGREED to be the statutory and general LAW OF SWITZERLAND, with

references to which these Terms and Conditions are made.

16. CHOICE OF FORUM:

Any dispute arising out of or in connection with the booking, the contract (including these Terms and Conditions), the ownership and/or the operation of

the vessel, whether against Company in person or the Vessel, shall be determined by the civil court in Basel, Switzerland (“Zivilgericht Basel-Stadt”), to

the jurisdiction to which company and passenger and all persons in passenger’s party hereby submit themselves, and to the exclusion of the jurisdiction

of the courts of any other country.

If any action is initiated in any court other than the court of Basel, Switzerland, company and passenger and all in passenger’s party agree to the immediate

transfer of said action to the courts of Basel, Switzerland. Any attorney’s fees and/or costs incurred in successfully transferring an action brought in any

venue other than Basel, Switzerland shall be awarded to the party procuring the transfer and shall become due and payable at the time of the transfer.

17. INTERPRETATION:

Should any provisions of the Contract be contrary to or invalid by virtue of the law of any jurisdiction or be so held by a court of competent jurisdiction,

such provision shall be deemed to be severed from the Contract and of no force and effect and all remaining provisions herein shall continue to be in

full force and effect. The headings of these Conditions are for convenience of reference only and shall not define or limit any of the terms or provisions

hereof. Whenever the context so requires, references to the male gender shall include references to the female, and references to the singular shall

include the plural and vice-versa.

18. WARRANTIES/PERIOD OF RESPONSIBILITY/CONSEQUENTIAL DAMAGES EXCLUDED:

All warranties including warranties of fitness for use and merchantability are expressly excluded from the Contract. Company shall under no circumstances

be liable for delay or for any indirect, special or consequential damages. The liability of Company is limited to the time that Passenger or Baggage is

actually on board the Vessel. Company therefore does not accept any liability when Passenger or Baggage is not on board.

19. WRITTEN NOTICES:

Except as otherwise expressly provided in the Contract, all written notices required by this Contract must be mailed, postage prepaid to: River Services

GmbH, Nauenstrasse 63A, 4002 Basel, Switzerland.

20. ENTIRE AGREEMENT:

The Contract (including these Conditions) together with the Booking confirmation represent the entire agreement and a binding contract between Passenger

and Company. Passenger’s acceptance of the Booking constitutes Passenger’s consent to the provisions of the Contract (including these Conditions).

These Conditions supersede any oral or written representations. Any change in these Conditions must be in writing and signed by the President of

Company and may require a commensurate increase in fare.

TH REG

2804

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[xpcdoojk]

Hope this helps clarify...:D

 

jc

[DrivesLikeMario]

Thanks for doing all of that! I appreciate. There's good info. in there about meeting points, times, addresses, phone numbers and email. Thank you so much! :)

[Hoyaheel]

Okay, no worries. I was just hoping to see a picture of the document binder's exterior, luggage tags or anything else you received.

 

We just received our documents for the Avalon Christmas Markets cruise we're doing in December; Nuremberg to Basel. This is a photo of the binder, the book & map, the luggage tags & the ship info luggage tag. Considering that most things are online, I felt this package was redundant and a waste of funds, but apparently some people like it ;-)

Edited October 31, 2014 by Hoyaheel

[nana541]

Thanks, it's exciting just to see it! Makes the dream and the date come sooner!

 

 

Sent from my iPhone using Forums

[YoungDubFan]

I really like the Avalon luggage tags. I took my Avalon river cruise in May 2013 and I'm still using the luggage tag. It is made of a nice, thick rubber and holds up well, even to international travel. The book that Avalon provides covers all of the rivers, not just the one that you are cruising on. I've used it in researching my next river cruise.

[xpcdoojk]

We just received our documents for the Avalon Christmas Markets cruise we're doing in December; Nuremberg to Basel. This is a photo of the binder, the book & map, the luggage tags & the ship info luggage tag. Considering that most things are online, I felt this package was redundant and a waste of funds, but apparently some people like it ;-)

 

Yeah, it came in a big package, and the luggage tags are nice, and we put them on our luggage. The book they include was their generic Europe tour book, and most of the information in it was already listed as pdf files. But it was nice. The little portfolios they sent were ok, but worthless to me, as I already have a portfolio that I carry important docs, like passports, etc. So, the only things that went on the trip was the luggage tags, the pointless paper docs that they told me to fill out which I had already filled out online and they never wanted on the cruise even though I offered them. O, and the paper luggage tags with the cabin number. Getting documents in the mail used to be when a cruise became real. I would prefer that they give us the option of getting them, so they can save money.

 

jc

[caviargal]

Getting documents in the mail used to be when a cruise became real. I would prefer that they give us the option of getting them, so they can save money.

 

 

I take only my check in vouchers when I take a river cruise and do not carry around anything else. Day to day details are provided onboard and I really have no need for the rest, as I also find everything on line.

[xpcdoojk]

I am going to start my review thread. I tend to share too much information (which is a short way of saying I write too much information and the review will possibly put everyone to sleep).

 

Anyway, you may want to read it to get my take on our cruise. Of course, like I said, I am only now up to the day of the start of the cruise, and I have several pages in word that I am posting. :D:eek::eek:

 

jc

[Got2Cruise]

I take only my check in vouchers when I take a river cruise and do not carry around anything else. Day to day details are provided onboard and I really have no need for the rest, as I also find everything on line.

 

 

And I have found that on Avalon they don't even look at them.

[xpcdoojk]

And I have found that on Avalon they don't even look at them.

 

Agree, think you only take them for your piece of mind just in case. The extra tours, were prepaid, and I kept worrying that they would expect me to show something but they didn't and they didn't bill us again. So all was good.

 

jc

[DrivesLikeMario]

We just received our documents for the Avalon Christmas Markets cruise we're doing in December; Nuremberg to Basel. This is a photo of the binder, the book & map, the luggage tags & the ship info luggage tag. Considering that most things are online, I felt this package was redundant and a waste of funds, but apparently some people like it ;-)

 

Thank you! That is exactly what I was hoping to see! :)

 

Good to know about the luggage tag too, YoungDubFan! ;)

 

The less paper I carry with me, the better, so I usually don't bring the docs but I DO like to get them in the mail. Makes it more exciting!! :D