Did You See RCL's New Ship Will Skip Check in With a Selfie App?

[ChucktownSteve]

RCL's Symphony, when launched next year, will have a mobile check in.

 

This from their lengthy PR release:

 

"The latest technological innovations will be integrated throughout Symphony, including a redesigned check-in experience that eliminates lines and bypasses the counter. The new process will leverage a combination of facial recognition, bar codes and beacons to make boarding fast and frictionless.

 

Guests will check-in via the brand's new mobile app and seamlessly upload their security "selfie" to create their on-board account from the comfort of their home. Upon arrival, guests will go through a security screening and then head straight to their stateroom, where their key will be ready and waiting."

 

I can't speak for RCL's IT department, but does anyone think Celebrity could pull this off with their IT Gurus?

[easyboy]

Sounds like similar to the passport mobile app.

 

 

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[CHEZMARYLOU]

This supposes that everyone has a smart phone. I do, but it is a Windows phone and google and I phone apps don't work on it. Not every app is available through Microsoft.

[Luvcrusn]

rcl's symphony, when launched next year, will have a mobile check in.

 

This from their lengthy pr release:

 

"the latest technological innovations will be integrated throughout symphony, including a redesigned check-in experience that eliminates lines and bypasses the counter. The new process will leverage a combination of facial recognition, bar codes and beacons to make boarding fast and frictionless.

 

Guests will check-in via the brand's new mobile app and seamlessly upload their security "selfie" to create their on-board account from the comfort of their home. Upon arrival, guests will go through a security screening and then head straight to their stateroom, where their key will be ready and waiting."

 

i can't speak for rcl's it department, but does anyone think celebrity could pull this off with their it gurus?

ugh! Not in this milennium!

[USNUZULOOSE]

Hmmm...I don't own a cell phone at all. I wonder what you do then?

[bEwAbG]

I'm sure they'll continue to have port staff available for those who cannot use a smartphone or for who it isn't working. If only half of the ship uses this check-in method, you're still talking about more than 1,000 people minimum who will not need to interact with a human at a desk. This will eventually allow them to reduce the number of people needed to check in a cruise, which I'm sure will save lots of $. Labor is always a big expense.

 

Now whether or not Celebrity's IT department will be able to develop something like this that works consistently...

[rakes5]

Royal's Quantum Class ships have also had this ability for some time.

I bet the new Edge Class ships will also have this capability.

[Saab4444]

RCL's Symphony, when launched next year, will have a mobile check in.

 

This from their lengthy PR release:

 

"The latest technological innovations will be integrated throughout Symphony, including a redesigned check-in experience that eliminates lines and bypasses the counter. The new process will leverage a combination of facial recognition, bar codes and beacons to make boarding fast and frictionless.

 

Guests will check-in via the brand's new mobile app and seamlessly upload their security "selfie" to create their on-board account from the comfort of their home. Upon arrival, guests will go through a security screening and then head straight to their stateroom, where their key will be ready and waiting."

 

I can't speak for RCL's IT department, but does anyone think Celebrity could pull this off with their IT Gurus?

 

 

 

I believe it is one IT department working for both lines, similar to the sales centers.

 

 

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