laurieb Posted May 16, 2018 #1 Share Posted May 16, 2018 Our day 8 port of Gijon for the 10 September Journey cruise is missing from the Voyage Planner, as is day 11 port of Mooloolaba for our February 10 2019 Quest cruise. Bonnie should I call someone about it or can you pass it on? :) Link to comment Share on other sites More sharing options...
BBMacLaird Posted May 17, 2018 #2 Share Posted May 17, 2018 I’ve passed it along. Please f/u with me if they’re not showing up in a week or so. Link to comment Share on other sites More sharing options...
laurieb Posted May 17, 2018 Author #3 Share Posted May 17, 2018 Thanks Bonnie!! Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
azjoy Posted May 24, 2018 #4 Share Posted May 24, 2018 Bonnie, the problem mentioned by Laurie still exists - Gijon is not listed in the Voyage Planner so it looks like there are no excursions there, but it is still listed as a port on the itinerary. I'd like to know if there has been another itinerary change to this cruise, skipping that port, or Azamara is working on excursions but cannot put them on the website yet or if Azamara will not be offering any excursions and therefore we need to make our own plans. Since this is during the summer travel season, we need time to make our own plans. Appreciate your help. Link to comment Share on other sites More sharing options...
BBMacLaird Posted May 24, 2018 #5 Share Posted May 24, 2018 Bonnie, the problem mentioned by Laurie still exists - Gijon is not listed in the Voyage Planner so it looks like there are no excursions there, but it is still listed as a port on the itinerary. I'd like to know if there has been another itinerary change to this cruise, skipping that port, or Azamara is working on excursions but cannot put them on the website yet or if Azamara will not be offering any excursions and therefore we need to make our own plans. Since this is during the summer travel season, we need time to make our own plans. Appreciate your help. I'll ask again. Link to comment Share on other sites More sharing options...
laurieb Posted May 24, 2018 Author #6 Share Posted May 24, 2018 Bonnie, the problem mentioned by Laurie still exists - Gijon is not listed in the Voyage Planner so it looks like there are no excursions there, but it is still listed as a port on the itinerary. I'd like to know if there has been another itinerary change to this cruise, skipping that port, or Azamara is working on excursions but cannot put them on the website yet or if Azamara will not be offering any excursions and therefore we need to make our own plans. Since this is during the summer travel season, we need time to make our own plans. Appreciate your help. I think you can rest assured that the itinerary hasn't changed; just a glitch with the excursions. Our cruise in February is missing to days Link to comment Share on other sites More sharing options...
laurieb Posted June 3, 2018 Author #7 Share Posted June 3, 2018 I see the Voyage Planner/shore excursions are undergoing maintenance today; here's hoping that our missing days will now show up along with complete shore excursion information :) Link to comment Share on other sites More sharing options...
upwarduk Posted June 3, 2018 #8 Share Posted June 3, 2018 (edited) I see the Voyage Planner/shore excursions are undergoing maintenance today; here's hoping that our missing days will now show up along with complete shore excursion information :) So are the Royal and Celebrity sites, maybe all 3 are being merged now, rather than just Celebrity and Royal. From Celebrity web site: Alert Notice: 03 June 2018 We are making updates to our reservations system on Sunday 3 June from 05:00am-17:00pm which means you will be unable to book your cruise online. We apologise for any inconvenience. Edited June 3, 2018 by upwarduk Link to comment Share on other sites More sharing options...
Rare uktog Posted June 3, 2018 #9 Share Posted June 3, 2018 You often get this message on a Sunday for all three sites. Can just be routine work and nothing looks different when they are back up, other times, there are differences, so like all IT updates it depends what it is thats being done this week. Lets all hope for a good "bug fix" this update!!! Link to comment Share on other sites More sharing options...
excitedofharpenden Posted June 3, 2018 #10 Share Posted June 3, 2018 Sunday is not a good day to look as it’s maintenance overnight in the US. Usually comes back about three in the afternoon, UK time. Phil Link to comment Share on other sites More sharing options...
Lottie A Posted June 3, 2018 #11 Share Posted June 3, 2018 Phil, I'm trying to check in for our June cruises. No joy as yet. Will try again at 5pm when they say the system will be back online. Link to comment Share on other sites More sharing options...
laurieb Posted June 4, 2018 Author #12 Share Posted June 4, 2018 Sadly the missing days are still missing on both cruises we’re having issues with Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
laurieb Posted June 15, 2018 Author #13 Share Posted June 15, 2018 Gijon has now shown up, yay! Hopefully our missing day in February will show up soon too Link to comment Share on other sites More sharing options...
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