On board credit

[marylovestotravel]

I was wondering if someone could update me on the rules for onboard credit. I understand that the onboard credit you receive from Oceania is not cashable and you can't take any unspent amounts home. If I received some onboard credit from my travel agent, can I cash it out and take it with me at the end of the cruise?

 

Thanks

 

Mia

[Noxequifans]

Any OBC that is refundable is so designated. In my experience most is not.

[Mura]

I believe that the TA OBC is refundable.  Ship OBC is not.  But it is true that when you check in you will have some postcards showing any OBC, tours booked, etc., and it will be clearly stated if the OBC is refundable or not.

 

We usually go shopping on board when we have non-refundable OBC.  Normally we wouldn't do that ...

[LHT28]

some TA's  will give you OBC  but it is from the cruiseline

so you need to ask if the OBC is refundable or not

[Paulchili]

2 hours ago, LHT28 said:

so you need to ask if the OBC is refundable or not

That is the definitive answer - do not make any assumptions.

[Mrs f.]

Depends if it is called refundable or unrefundable.  We got $103 cash back last week on last day of cruise.

[Mura]

In fact, when we left Riviera in May they practically chased us to make sure we knew we had refundable OBC (as we checked out).  We'd already told Reception twice to refund it to the credit card, which they did ... but it appeared not everyone was aware.

 

Mura