Celebrity App Picture?

[spammie]

Hi.  We used the Celebrity App for our check in on our Edge cruise in April.  After I scanned our passports and entered everything I was prompted to take our pictures.  For our upcoming September cruise I once again did the same process only this time I was not prompted to take our pictures.  Am I missing something?  Thanks for any help.  I did this on my IPhone if that matters.  Wanda

[jelayne]

I’m surprised you could check in on the app for the Silhouette as the Silhouette isn’t listed as being included on the app.  

As for the photo, we have only been asked to upload that when we checked in for the Edge the ships and ships have been revolutionized.

[spammie]

20 minutes ago, jelayne said:

I’m surprised you could check in on the app for the Silhouette as the Silhouette isn’t listed as being included on the app.  

As for the photo, we have only been asked to upload that when we checked in for the Edge the ships and ships have been revolutionized.

It's not for Silhouette it's Equnox.  

[jelayne]

Sorry, I don’t know where I got the idea you were on the Silhouette.

we uploaded photos for the Summit, same photos that we used for our India visas and the Edge.  This time when we got to the ship they told me my photo wasn’t accepted as my eyes weren’t open enough🤔.  

Edited August 16, 2019 by jelayne

[Bo1953]

Maybe they do not ask for it again because it is already on file??

 

bon voyage

[Orator]

18 minutes ago, Bo1953 said:

Maybe they do not ask for it again because it is already on file??

 

bon voyage

I've been asked for it several times on two different ships.

 

[Jim_Iain]

I think that was a bug in the last version.   I also checked and it was missing the ability to upload photo.   I upgraded this morning and it is available again in the new version.