Changing guest order on reservations

[FLcruisergrl]

I always reserve our cruises online. For our December cruise, my husband, me, our daughter, and my mom will be in an aft penthouse. My husband is the primary person on the reservation and I always book myself as passenger 2 and my mother and daughter as 3 and 4. For some reason on the December reservation, as well as our March 2020 reservation, the NCL system changes the order and puts my mom 2nd and me 3rd. Not a big deal for the March cruise because we all fall under the now defunct open bar on the Sun. But for December, this gives my mom the drinks and dining packages, which we had intended for me. Am I able to switch our places on the reservation? Do I have to call NCL (trying to avoid spending a long time on hold) or can this be done when checking in at the port? If I have to call, can I do it any time before sailing or do I have to do it before the final payment deadline?

[Jasonmom]

I only know I was able to do it by calling NCL later the same day I had booked.  I would recommend calling and not just showing up at the port and trying to change it.

[Sauer-kraut]

Call now, that way it will be taken care of. 

[orimeep]

I was able to call and switch the order (made myself third passenger instead of first) and it was quick and easy (once someone finally answered the phone)!

[SouthLyonCruiser]

One of the many reasons to use a travel agent when booking a cruise. One phone call to him or her and done.

[debgreg]

I have emailed them to make some changes, it has taken a week for a response but the changes have been made.

[FLcruisergrl]

12 hours ago, debgreg said:

I have emailed them to make some changes, it has taken a week for a response but the changes have been made.

What email address did you use?

[debgreg]

11 hours ago, FLcruisergrl said:

What email address did you use?

The NCL customers services off the website