dbancroft Posted February 18, 2020 #1 Share Posted February 18, 2020 We returned from our shortened Anthem cruise this past Saturday. We have not received our survey as of this evening. Do you think Royal is not sending one on purpose because of problems with this cruise? Link to comment Share on other sites More sharing options...
norhel Posted February 18, 2020 #2 Share Posted February 18, 2020 From my understanding, it's sometimes a hit or miss if you get one. You could always send a pm to Royal on their official Facebook page and they can give you a generic survey. You can also give your feedback in that pm if you want. Link to comment Share on other sites More sharing options...
Grandma Dazzles Posted February 18, 2020 #3 Share Posted February 18, 2020 Check your spam - might be there. Link to comment Share on other sites More sharing options...
Snit13 Posted February 18, 2020 #4 Share Posted February 18, 2020 Also possible Royal is busy refunding for cruise shortened and reschedueling the cruises which had to be cancelled. Have been on cruises and not received a survey. No big deal for me. Link to comment Share on other sites More sharing options...
Rare psternklar Posted February 18, 2020 #5 Share Posted February 18, 2020 I did not receive one either, also waiting for my FCC and hotel reimbursement. Link to comment Share on other sites More sharing options...
WeMissSeaView Posted February 18, 2020 #6 Share Posted February 18, 2020 On my hurricane shortened cruise last year on the Allure, I did not receive a survey. Link to comment Share on other sites More sharing options...
Charles4515 Posted February 18, 2020 #7 Share Posted February 18, 2020 (edited) If you don't get a survey email call Royal and they will give you a link to the survey. Assuming of course there is one for your sailing. Edited February 18, 2020 by Charles4515 Link to comment Share on other sites More sharing options...
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