IcanSeaclearlynow Posted April 4, 2020 #1 Share Posted April 4, 2020 Last we heard PVP was trying to get our $600 OBC. Didn't understand why they could put $100 OBC in account & not $600. Hit that #6 instead of #1 on keyboard. Checked this morning and the $100 OBC is gone. We'll see how it plays out. Way more important things in the world going on right now so don't think I'm going to reach out to him or Carnival for a while to check on it. I am curious though if anyone else's OBC has disappeared? I know there was a glitch in the carnival website last night & it was down for maintenance when I tried to log into account. Link to comment Share on other sites More sharing options...
48traveler Posted April 4, 2020 #2 Share Posted April 4, 2020 50 minutes ago, IcanSeaclearlynow said: Last we heard PVP was trying to get our $600 OBC. Didn't understand why they could put $100 OBC in account & not $600. Hit that #6 instead of #1 on keyboard. Checked this morning and the $100 OBC is gone. We'll see how it plays out. Way more important things in the world going on right now so don't think I'm going to reach out to him or Carnival for a while to check on it. I am curious though if anyone else's OBC has disappeared? I know there was a glitch in the carnival website last night & it was down for maintenance when I tried to log into account. When logged in where do you check for OBC ? Thanks Link to comment Share on other sites More sharing options...
IcanSeaclearlynow Posted April 4, 2020 Author #3 Share Posted April 4, 2020 12 minutes ago, 48traveler said: When logged in where do you check for OBC ? Thanks Look in your planner. Some times it pops right up the cost, payment/balance, OBC. However most times I have to act like I'm printing my documents (but I don't print them) & from there you can see your statement. Link to comment Share on other sites More sharing options...
48traveler Posted April 4, 2020 #4 Share Posted April 4, 2020 6 minutes ago, IcanSeaclearlynow said: Look in your planner. Some times it pops right up the cost, payment/balance, OBC. However most times I have to act like I'm printing my documents (but I don't print them) & from there you can see your statement. Thanks Maybe I am too far out from the sail date. All it shows is options for excursions. This is a pasting from the email I received after making all the switches from the cancelled cruise to the new one. Thanks CRUISE CHARGES Cruise Rate $1,018.00 Taxes, Fees & Port Expenses $145.28 Total Cruise Charges $1,163.28 TOTAL CHARGES $1,163.28 PAYMENTS AND CREDITS Credits/Coupons $579.00 Payments Received $584.28 Total Payments and Credits $1,163.28 On Board Credit $325.00 Link to comment Share on other sites More sharing options...
48traveler Posted April 4, 2020 #5 Share Posted April 4, 2020 12 minutes ago, IcanSeaclearlynow said: Look in your planner. Some times it pops right up the cost, payment/balance, OBC. However most times I have to act like I'm printing my documents (but I don't print them) & from there you can see your statement. Now , with your help I found it. I had to click on print documents then go to guest information and there it is Thanks again I feel better now All prices quoted in USD Onboard Credit: 325.00 *Note: Taxes, Fees, Port Expenses and Fuel Supplements Link to comment Share on other sites More sharing options...
Rare jimbo5544 Posted April 4, 2020 #6 Share Posted April 4, 2020 2 hours ago, IcanSeaclearlynow said: Last we heard PVP was trying to get our $600 OBC. Didn't understand why they could put $100 OBC in account & not $600. Hit that #6 instead of #1 on keyboard. Checked this morning and the $100 OBC is gone. We'll see how it plays out. Way more important things in the world going on right now so don't think I'm going to reach out to him or Carnival for a while to check on it. I am curious though if anyone else's OBC has disappeared? I know there was a glitch in the carnival website last night & it was down for maintenance when I tried to log into account. Houdini died, he did not disappear. Give it time. 1 1 Link to comment Share on other sites More sharing options...
pinto18 Posted April 4, 2020 #7 Share Posted April 4, 2020 Ours never appeared...even when I hit print documents it isn't there... Link to comment Share on other sites More sharing options...
jperry2011 Posted April 4, 2020 #8 Share Posted April 4, 2020 2 hours ago, IcanSeaclearlynow said: Last we heard PVP was trying to get our $600 OBC. Didn't understand why they could put $100 OBC in account & not $600. Hit that #6 instead of #1 on keyboard. Checked this morning and the $100 OBC is gone. We'll see how it plays out. Way more important things in the world going on right now so don't think I'm going to reach out to him or Carnival for a while to check on it. I am curious though if anyone else's OBC has disappeared? I know there was a glitch in the carnival website last night & it was down for maintenance when I tried to log into account. I've never used a "PVP" I just call and talk to whoever. Rescheduled my cruise once the email came out and she had my $600 OBC on the booking within a few hours. 1 Link to comment Share on other sites More sharing options...
48traveler Posted April 4, 2020 #9 Share Posted April 4, 2020 33 minutes ago, pinto18 said: Ours never appeared...even when I hit print documents it isn't there... Did you click on cruise ticket ? Link to comment Share on other sites More sharing options...
pinto18 Posted April 4, 2020 #10 Share Posted April 4, 2020 1 minute ago, 48traveler said: Did you click on cruise ticket ? Yes. I emailed the PVP we used and he said to wait a few days until the forms were updated. Everything has been updated except for that...emailed him again to make sure so will see what he says. 2 Link to comment Share on other sites More sharing options...
IcanSeaclearlynow Posted April 4, 2020 Author #11 Share Posted April 4, 2020 3 hours ago, 48traveler said: Now , with your help I found it. I had to click on print documents then go to guest information and there it is Thanks again I feel better now All prices quoted in USD Onboard Credit: 325.00 *Note: Taxes, Fees, Port Expenses and Fuel Supplements 👏🏻👏🏻😉 glad you were able to find it & $325 OBC is great! 1 Link to comment Share on other sites More sharing options...
IcanSeaclearlynow Posted April 4, 2020 Author #12 Share Posted April 4, 2020 2 hours ago, jimbo5544 said: Houdini died, he did not disappear. Give it time. Well you get where I was going with it...🤪 2 Link to comment Share on other sites More sharing options...
Rare jimbo5544 Posted April 4, 2020 #13 Share Posted April 4, 2020 4 hours ago, IcanSeaclearlynow said: Well you get where I was going with it...🤪 I do, and you get my message at the end. 1 Link to comment Share on other sites More sharing options...
IcanSeaclearlynow Posted April 4, 2020 Author #14 Share Posted April 4, 2020 13 minutes ago, jimbo5544 said: I do, and you get my message at the end. 😉 1 Link to comment Share on other sites More sharing options...
pinto18 Posted April 5, 2020 #15 Share Posted April 5, 2020 Our OBC finally showed up today. It also says we owe 10 cents by Aug 11 for the final payment on our October cruise. It all got so complicated with two cruises cancelled, I have no idea what we are paying. But its all good..will be happy if we cruise in Oct. But do we just mail them a dime?? Link to comment Share on other sites More sharing options...
Rare jimbo5544 Posted April 5, 2020 #16 Share Posted April 5, 2020 17 minutes ago, pinto18 said: Our OBC finally showed up today. It also says we owe 10 cents by Aug 11 for the final payment on our October cruise. It all got so complicated with two cruises cancelled, I have no idea what we are paying. But its all good..will be happy if we cruise in Oct. But do we just mail them a dime?? 10 cents is not bad.... Link to comment Share on other sites More sharing options...
4hunters Posted April 5, 2020 #17 Share Posted April 5, 2020 Poor guy. Cheering as always to the end. Link to comment Share on other sites More sharing options...
matymil Posted April 5, 2020 #18 Share Posted April 5, 2020 16 hours ago, IcanSeaclearlynow said: Last we heard PVP was trying to get our $600 OBC. Didn't understand why they could put $100 OBC in account & not $600. Hit that #6 instead of #1 on keyboard. Checked this morning and the $100 OBC is gone. We'll see how it plays out. Way more important things in the world going on right now so don't think I'm going to reach out to him or Carnival for a while to check on it. I am curious though if anyone else's OBC has disappeared? I know there was a glitch in the carnival website last night & it was down for maintenance when I tried to log into account. Same happened to me, for some reason when I got my confirmation email the OBC said 300 not 600. I got an email later and it was fixed. Id give it some time. 1 Link to comment Share on other sites More sharing options...
Rare jimbo5544 Posted April 6, 2020 #19 Share Posted April 6, 2020 On 4/5/2020 at 12:14 AM, 4hunters said: Poor guy. Cheering as always to the end. Just stating facts, you see an end? Comedy time has arrived. Link to comment Share on other sites More sharing options...
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