sgmn Posted May 10, 2020 #1 Share Posted May 10, 2020 I'm sure this has been asked before but can't remember the answer. I'm waiting for some FCC for a cruise I cancelled. Will I get an email direct from RC or will it be sent to travel agent to forward to me? Link to comment Share on other sites More sharing options...
Rare little britain Posted May 10, 2020 #2 Share Posted May 10, 2020 Ours was an email from our TA with the FCC codes in, forwarded on. The deposit will (eventually) be refunded by the TA directly. 1 1 Link to comment Share on other sites More sharing options...
Biker19 Posted May 10, 2020 #3 Share Posted May 10, 2020 3 hours ago, sgmn said: Will I get an email direct from RC or will it be sent to travel agent to forward to me? Might be neither, call RCI, it may have already been issued but it may have never made it to your inbox. 1 Link to comment Share on other sites More sharing options...
jalves Posted May 10, 2020 #4 Share Posted May 10, 2020 On Royal's affiliate Celebrity, I got my FCC directly from the line, not the TA. 1 Link to comment Share on other sites More sharing options...
Ourusualbeach Posted May 10, 2020 #5 Share Posted May 10, 2020 7 hours ago, sgmn said: I'm sure this has been asked before but can't remember the answer. I'm waiting for some FCC for a cruise I cancelled. Will I get an email direct from RC or will it be sent to travel agent to forward to me? As per a Royal’s FAQ’s Will my client’s Future Cruise Credit be sent directly to him/her? If so, how will travel partners be notified? All Future Cruise Credits will be sent directly to the impacted guest, with the associated travel partner in copy. 1 Link to comment Share on other sites More sharing options...
LeeW Posted May 10, 2020 #6 Share Posted May 10, 2020 As Ken said, we got emails from Royal, which I then passed on to our TA (although she can look them up). Note that for two people cruising we did get separate emails, so for two cruises we now have four separate FCC numbers. In our case both passengers had the same fare originally so all four FCC were the same - $799 base fare + 25% for $999. 1 Link to comment Share on other sites More sharing options...
Rare little britain Posted May 11, 2020 #7 Share Posted May 11, 2020 (edited) My email clearly was sent to my TA to forward. For starters the heading was “Fw: Here's your Cruise with Confidence certificate”! The sender was my TAs email address. Then it says “Please contact your client and share this FCC with them...” Perhaps it works differently in U.K.? Edited May 11, 2020 by little britain Link to comment Share on other sites More sharing options...
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