Rare trbarton Posted October 15, 2020 #1 Share Posted October 15, 2020 I’ve got several cruises booked & in everyone my Cruise Personalizer is complete except one. I recheck the information & find that it doesn’t save the airport for emergency but the other cruises it’s OK. Anyone had any problems & if so what did you do? Thanks! Tom🤔 Link to comment Share on other sites More sharing options...
voljeep Posted October 15, 2020 #2 Share Posted October 15, 2020 recurring problem - posted many times 1) keep trying - sometime it may 'click' and accept ( I've done that ) 2) call Princess - let them do it ( I've done that ) 1 Link to comment Share on other sites More sharing options...
Sea Hag Posted October 15, 2020 #3 Share Posted October 15, 2020 My personalizer consistently won't save my hubby's home airport. Always saves mine, but never his. I email my PVP, and she takes care of it. Link to comment Share on other sites More sharing options...
dog Posted October 15, 2020 #4 Share Posted October 15, 2020 Yes, call to get it fixed 1 Link to comment Share on other sites More sharing options...
Bemidji Ty Posted October 15, 2020 #5 Share Posted October 15, 2020 My home phone seems to constantly change and my home airport gets deleted. I corrected, saved and frequently get the same results. Phone for help. Link to comment Share on other sites More sharing options...
dog Posted October 16, 2020 #6 Share Posted October 16, 2020 Just checked my personalizer and they gave me $100 OBC & $15 cruise credit. Don’t know why. 1 Link to comment Share on other sites More sharing options...
dog Posted October 17, 2020 #7 Share Posted October 17, 2020 6 hours ago, dog said: Just checked my personalizer and they gave me $100 OBC & $15 cruise credit. Don’t know why. Must be catching up because my FCD from March 7/20 cancelled cruise has now been returned to my account to use by March 30/21. Was told back in April it was refunded as part of my FCC. Also gave me casino OBC. Not sure what’s going on, but Worth checking to see if your accounts are changing. 1 Link to comment Share on other sites More sharing options...
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