Voyage personaliser

[lindylooellalouise]

Hi all is anyone else having problems with accessing their VP I have 6+ voyage’s booked this year and next year and not able to access any of them today or yesterday I am from the UK and to top it all have just had Lloyds pharmacy cancel all my appointments for the covid tests stating admin errors!

Edited May 24, 2022 by lindylooellalouise
Added

[sandancer]

I can access mine. Just checked. 

[Host Hattie]

I've just logged in without any problems using Chrome on an Android phone.

Have you tried a different browser/device ?

[lindylooellalouise]

Thanks will check again

[lindylooellalouise]

Nope still can’t access have tried IPad with safari and android phone with chrome any other suggestions please

[Victoria2]

@lindylooellalouise

 

No problem with access for me either but with regards to Lloyds, we had  appointments booked but after our successful test run online LFT experiences [UK and we each did one with different suppliers], we cancelled them.

If I can do it,  then anyone can! 🙂

[Host Hattie]

How are you trying to log in ? Via a link in a booking email or via the Cunard website ?

This works for me 

 

https://my.cunard.com/en-gb/mycruise/login

 

 

[lindylooellalouise]

Hi trying to log in on Cunard website then tried the link you sent very odd I can’t access any of my bookings

[Host Hattie]

A previous poster found that their date of birth was wrong in the system. If it's not working with any of your cruise reference numbers I would contact Cunard or your Travel Agent to make sure your name and date of birth details are correct.

[lindylooellalouise]

Thanks Hattie have emailed Cunard so hopefully they-will be able to find out what the problem is.

[PORT ROYAL]

5 hours ago, lindylooellalouise said:

Thanks Hattie have emailed Cunard so hopefully they-will be able to find out what the problem is.

We had this….. Cunard solved…  Somehow DW and myself had our birthday dates reversed.

[lindylooellalouise]

31 minutes ago, PORT ROYAL said:

We had this….. Cunard solved…  Somehow DW and myself had our birthday dates reversed.

Thank you so much problem solved have just logged in to my Cunard with hubbys details but my date of birth and hey presto it worked.

[PORT ROYAL]

1 hour ago, lindylooellalouise said:

Thank you so much problem solved have just logged in to my Cunard with hubbys details but my date of birth and hey presto it worked.

Get Cunard to correct….  As you both may be refused boarding because the Boarding Pass and Cunard’s computer will not agree with your Passports, even though Cunard is in the wrong.

 

Edited May 24, 2022 by PORT ROYAL
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