When guest statement and online calendar disagree...

[SempreMare]

I was planning a Saturday late afternoon /evening in Dublin since my guest statement sent to me this week by my travel advisor shows port departure time was listed at 11 PM.

However, My Viking journey online calendar + public website itinerary shows Dublin on Sunday with a port departure of at 6 PM

 

For planning purposes,  should I trust the online calendar or the statement PDF?

 

Direction of this British Isles explore is London to Bergen.  

Is Viking reversing the order of ports Holyhead and Dublin common?

  

Edited June 26, 2022 by SempreMare

[duquephart]

Probably neither. Our "final" itinerary had us departing Stockholm two days in a row. It also had us on an excursion one hour after the ship sailed. Go figure.

[Heidi13]

8 hours ago, SempreMare said:

I was planning a Saturday late afternoon /evening in Dublin since my guest statement sent to me this week by my travel advisor shows port departure time was listed at 11 PM.

However, My Viking journey online calendar + public website itinerary shows Dublin on Sunday with a port departure of at 6 PM

 

For planning purposes,  should I trust the online calendar or the statement PDF?

 

Direction of this British Isles explore is London to Bergen.  

Is Viking reversing the order of ports Holyhead and Dublin common?

  

 

 

Reviewing the port cruise schedules, it shows

• Holyhead - Viking Mars Sept 17th 08:00 - 18:00
• Dublin - Viking Mars Sept 18th 07:00 - 18:00

[SempreMare]

6 hours ago, Heidi13 said:

 

Reviewing the port cruise schedules, it shows

Darn.  No Saturday evening Dublin hijinx.

By a vote, 3 online sources say Sun 6:00pm Dublin departure. 

 

Only my Guest Statement PDF says Sat 11:00pm Dublin departure. 

Related rant:  It still makes my brain explode that I can't download that !@#$ Guest Statement PDF on demand in MyVikingJourney.   What is Viking's logic in making that PDF hard to retrieve? 

 

@Heidi13, I knew you'd have a sneaky way to check ! 

OK, fess up, what link are you checking? 

Google shows a ton of sites contain this info. 

They all look spammy with 1,000,000 ads.

[Heidi13]

3 minutes ago, SempreMare said:

Darn.  No Saturday evening Dublin hijinx.

By a vote, 3 online sources say Sun 6:00pm Dublin departure. 

 

Only my Guest Statement PDF says Sat 11:00pm Dublin departure. 

Related rant:  It still makes my brain explode that I can't download that !@#$ Guest Statement PDF on demand in MyVikingJourney.   What is Viking's logic in making that PDF hard to retrieve? 

 

@Heidi13, I knew you'd have a sneaky way to check ! 

OK, fess up, what link are you checking? 

Google shows a ton of sites contain this info. 

They all look spammy with 1,000,000 ads.

 

I generally don't use the 3rd party websites that provide port information. I research the actual ports, as many of them provide cruise ship schedules

 

https://holyheadport.co.uk/images/Holyhead_Cruise_2022.pdf

 

http://booking.dublinport.ie/webx/

[Twitchly]

On 6/26/2022 at 10:23 AM, Heidi13 said:

 

Reviewing the port cruise schedules, it shows

• Holyhead - Viking Mars Sept 17th 08:00 - 18:00
• Dublin - Viking Mars Sept 18th 07:00 - 18:00

Interesting. Two Dublin excursions for this cruise go right up to 6 pm. Seems like a tight schedule if the ship is due to leave at 6.

 

We did get a notice a while back that Dublin and Holyhead flipped days on this cruise, with Dublin now coming after Holyhead instead of before. 

Edited June 27, 2022 by Twitchly

[pontac]

Something grabbed my interest.

 

The part schedule posted above shows port arrival at Holyhead at 08:00 and Ffestiniog Railway at 08:15. It's cut-off the full  name which is Ffestiniog and Welsh Highland Railway.

 

I believe you must be departing Caernarvon on the Welsh Highland Railway for part of the way, as the full route to Porthmadog takes 2 hours 15 minutes. But there's no way you can get to Caernarvon from Holyhead in 15 minutes even if the coach departs at 08:00 - it'll take at least 30 minutes, the two are about 30 miles apart.

 

I guess you are having a private non-scheduled train. WHR has steam engines with full sized carriages on narrow gauge tracks and runs along the edge of Snowdonia National Park. The line is operated by volunteers. Mount Snowdon and the rest of the mountains will be on the left.

 

I am assuming the coaches will meet you at a station along the way to bring you back to the ship.

 

https://www.festrail.co.uk/about/

[SailorPaulH]

I saw something similar on upcoming Viking Homelands cruise:

 

Bornholm (Ronne) - Viking Jupiter: September 15th, 12:00 - 18:00 (Guest Statement) - could not confirm this on port's website.

 

Our shore excursion: Bornholm by Bike - 14:15 - 18:15, 4 hrs (Demanding) (MVJ).

 

Eventually, I am sure there will be a simple explanation/remedy. OTOH, it does say the SE is 'demanding' - perhaps because the last part of it involves some strenuous swimming!!?