Stock Obc Not Combinable Anymore

[mikeerdas]

Here are two email addresses I found for expressing your dissatisfaction, (politely please), to RCL, if you so choose. It likely won't do any good to express dissatisfaction here on cruise critic. Please also consider writing in your opinions on the survey cruise you receive on the last night of a cruise. All good corporations read these surveys and take comments seriously. There's not a lot of space for write-in comments, but do make the effort if you're so inclined.

 

If you're the kind of person who does spend on ship far in excess of your OBC, please let them know about it. And if you're not, consider writing anyway. I don't buy the argument some make that if you're not spending much more than the OBC on ship that the company is "losing money." They'd be losing a lot more money if they didn't sail with full ships. Consider hotels--and a cruise ship is nothing more than a floating hotel. If a hotel room goes empty, that is a perishable commodity. No revenue gained whatsoever. Same with empty seats on a plane. Some revenue is better than no revenue.

 

If you're not cruising for a while, consider writing to both of these addresses. I've read some great, reasonable arguments here for why RCI should not end the combinability of the shareholder OBC and NextCruise OBC. RCI execs should be reading them--might do them some good:

 

Investor Relations:

investorrelations@rccl.com

 

Ian Bailey, Vice President of Investor Relations:

ibailey@rccl.com

 

You may want to write to the crown and anchor society as well:

 

crownandanchor@rccl.com

 

If we don't express our opinions to the right people, they'll consider the cut a success of course.

 

Please also see the following thread:

 

http://boards.cruisecritic.com/showthread.php?t=857793

[moofus]

I'll do the e-mail to ask about my credit.

And, I am always nice and never hostile when inquiring about what might be due to me with any merchant;)

And yes, I ALWAYS spend about 600 ( or more:eek: ) on board. Excursions, restaurants, bars, bingo not to mention my nightly donation in the casino. I guess its more like 7-800.. yee gads!

Thanks again... better start working that second job!

[beachbuddy]

If you faxed your information over you can just follow up with an e-mail telling them you faxed it and could they please send you a confirmation e-mail. I did this a few weeks ago after I hadn't heard anything for over a week and they responded pretty quick to my e-mail. I think they are just pretty backed up right now with people trying to get it done before the deadline.

 

I don't think people have to get it applied right now......they just have to have a booked a cruise by today. Actually, I thought they wanted the proof sent in closer to the cruise date.

[Retired LEO]

I'll do the e-mail to ask about my credit.

And, I am always nice and never hostile when inquiring about what might be due to me with any merchant;)

And yes, I ALWAYS spend about 600 ( or more:eek: ) on board. Excursions, restaurants, bars, bingo not to mention my nightly donation in the casino. I guess its more like 7-800.. yee gads!

Thanks again... better start working that second job!

 

LOL....I wish I was as Lucky. On my Freedom cruise in August I had $450.00 in OBC. My final bill came to over $1,700.00. And that's just for 2 of us.

[RosieRoo]

It only has to be "booked" by the 15th but because people have been so confused about the changes I think they are tryng to get the credit "applied" by the 15th. I actually used to think you couldn't apply the credit til final payment but found out recently that is not the case. I have mine applied to 4 cruises between October of 2008 and October of 2010.

[beachbuddy]

It only has to be "booked" by the 15th but because people have been so confused about the changes I think they are tryng to get the credit "applied" by the 15th. I actually used to think you couldn't apply the credit til final payment but found out recently that is not the case. I have mine applied to 4 cruises between October of 2008 and October of 2010.

 

Same here, I thought they didn't want it till final payment, but I applied mine in January or February for my cruise in March 09.

[critterchick]

I am embarassed to say I don't know how to do that. I mean, I can acccess my statement on line, but it has all my other stocks listed, also. I don't know how to save that document to e-mail later and not sure how to cross out the other investments .. anyone interested in giving me a quick tutorial?

I know, I know, go read a manual...:)

 

What I do is print the page that shows my RCI ownership. Then I black out any sensitive information, such as the account number and my other holdings. Then I scan that page in (you can get a good all in one machine for not a whole lot of dough) and email the scanned image to Linda Buchanan.

[Ocean Boy]

Here are two email addresses I found for expressing your dissatisfaction, (politely please), to RCL, if you so choose. It likely won't do any good to express dissatisfaction here on cruise critic. Please also consider writing in your opinions on the survey cruise you receive on the last night of a cruise. All good corporations read these surveys and take comments seriously. There's not a lot of space for write-in comments, but do make the effort if you're so inclined.

 

If you're the kind of person who does spend on ship far in excess of your OBC, please let them know about it. And if you're not, consider writing anyway. I don't buy the argument some make that if you're not spending much more than the OBC on ship that the company is "losing money." They'd be losing a lot more money if they didn't sail with full ships. Consider hotels--and a cruise ship is nothing more than a floating hotel. If a hotel room goes empty, that is a perishable commodity. No revenue gained whatsoever. Same with empty seats on a plane. Some revenue is better than no revenue.

 

If you're not cruising for a while, consider writing to both of these addresses. I've read some great, reasonable arguments here for why RCI should not end the combinability of the shareholder OBC and NextCruise OBC. RCI execs should be reading them--might do them some good:

 

Investor Relations:

investorrelations@rccl.com

 

Ian Bailey, Vice President of Investor Relations:

ibailey@rccl.com

 

You may want to write to the crown and anchor society as well:

 

crownandanchor@rccl.com

 

If we don't express our opinions to the right people, they'll consider the cut a success of course.

 

Please also see the following thread:

 

http://boards.cruisecritic.com/showthread.php?t=857793

 

Nor do I by that arguement. In fact, with RCI's markups your $100.00 OBC is actually costing the company much less than the amount of your credit. For example, say you spend your entire $100.00 buying soda. At $1.75 a can you would be able to buy apporximately 57 sodas. Now say RCI purchases soda for approximately $0.25 per can. Those 57 sodas that chewed up your $100.00 OBC costs RCI $14.25. Not much of a cash outlay on RCI's part.

[jmraggs]

We just booked another cruise this past weekend while on a cruise. First thing Monday OCT 13th after coming home I emailed shareholder benefit and asked for the OBC for the stock.

 

I just received an email yesterday Oct. 15th from Linda telling me that she has applied and confirmed the OBC for my cruise next fall. She also added the same paragraph as the previous poster about the changes and cutoff date of OCT 15th.

 

I knew I had until OCT 14th to confirm a reservation, but I didn't want to take any chances knowing RCL, so I sent in for the stock OBC as soon as I could.:D

[beachbuddy]

We just booked another cruise this past weekend while on a cruise. First thing Monday OCT 13th after coming home I emailed shareholder benefit and asked for the OBC for the stock.

 

I just received an email yesterday Oct. 15th from Linda telling me that she has applied and confirmed the OBC for my cruise next fall. She also added the same paragraph as the previous poster about the changes and cutoff date of OCT 15th.

 

I knew I had until OCT 14th to confirm a reservation, but I didn't want to take any chances knowing RCL, so I sent in for the stock OBC as soon as I could.:D

 

When you booked on board did they tell you about the policy change and it not being combinable with shareholder OBC? Just curious to see if they are communicating this change yet.

[jmraggs]

When you booked on board did they tell you about the policy change and it not being combinable with shareholder OBC? Just curious to see if they are communicating this change yet.

 

A big YES. That was the first thing the LA asked me before we even began making another reservation after we sat down at his desk. To me that's a good thing, but a little late as they seemed to be just starting to tell people last week!

 

He wasn't real happy about the changes either as it's going to affect all of the LA's too. He said you would be surprised on how many people that book another cruise while on board own stock. He expects his bookings to decrease dramatically, I think it already has.

I walked over to his desk the last night of the cruise which is historically the busiest night because everybody waits until the last night to book another cruise and his schedule was completely empty without anyone signed up!

[beachbuddy]

A big YES. That was the first thing the LA asked me before we even began making another reservation after we sat down at his desk. To me that's a good thing, but a little late as they seemed to be just starting to tell people last week!

 

He wasn't real happy about the changes either as it's going to affect all of the LA's too. He said you would be surprised on how many people that book another cruise while on board own stock. He expects his bookings to decrease dramatically, I think it already has.

I walked over to his desk the last night of the cruise which is historically the busiest night because everybody waits until the last night to book another cruise and his schedule was completely empty without anyone signed up!

 

Well, I'm glad to hear that they are at least telling people about it. The changes still don't make me happy.......:( I think your right, the LA's are going to have a lot of free time in the future! Now there isn't any reason for a shareholder to waste their time when on a cruise booking another cruise. There's been many times that I sat for quite a long time waiting to talk to the LA and now I can just spend more time doing other things like laying out at the pool........:D

[TheMiz]

I faxed my statement, a letter, my booking number, etc to Linda Buchanan in Invester relations( Like I have done for years) last Thursday. It still hasn't shown up anywhere on my reservation.

My ship doesn't sail until Dec. 21 and I am not using an other OBC except my Diamond discount for a suite. Not an OBC but a dollars off.

I wonder who I should call?

 

 

Mine took about 5 days to get to me. I had a friend fax Linda about there

Feb 14 cruise of Asia and she never got back to them for about 10 days but they just got their letter from Linda on Monday .

[TravelerThom]

I always email my request with my shareholder proof as an attachment and have always received a very quick reply less than 48 hours.

I converted my last NextCruise Friday morning and emailed in my Shareholder OBC request by Friday noon. While before I've always gotten a response within a day [including once in less than an hour] I didn't get an email confirming Shareholder OBC until Wednesday afternoon. Despite the thoughts that it was only the reservation that had to be done before 15 Oct, I figured I'd better get my Shareholder OBC request in before then just to be sure. I'm sure that I wasn't the only one as Carlos did answer the phone Tuesday and said that Linda was busy processing over 500 Shareholder OBC requests. IMO Linda and Carlos did a commendable job under what I'm sure were trying circumstances [not of their personal making].

[jmraggs]

Well, I'm glad to hear that they are at least telling people about it. The changes still don't make me happy.......:( I think your right, the LA's are going to have a lot of free time in the future! Now there isn't any reason for a shareholder to waste their time when on a cruise booking another cruise. There's been many times that I sat for quite a long time waiting to talk to the LA and now I can just spend more time doing other things like laying out at the pool........:D

 

I am in total agreement. No worrying about signing up for a time anymore with the LA. When you get the same OBC back home as you do on a cruise, then why book on board anymore. There goes RCL's guaranteed sailings!

 

Most times people book another cruise on board because they are having so much fun on the ship and they had the combination of OBC's, but now with the changes once they get off and away from all of the excitement, they may tend to try another cruise line or land based vacation instead now.

[moofus]

Hi I just called C&A and my Shareholder OBC now shows up. They e-mailed me my latest reservation info and there it is...however it shows up as 50.00 pp , not 100 for the cabin, not that it matters... it was just a little strange. However we get it is fine with me. It's the least I can get out of a tankkng stock I paid 40.00/share for..

[emmy]

I am in total agreement. No worrying about signing up for a time anymore with the LA. When you get the same OBC back home as you do on a cruise, then why book on board anymore. There goes RCL's guaranteed sailings!

 

Most times people book another cruise on board because they are having so much fun on the ship and they had the combination of OBC's, but now with the changes once they get off and away from all of the excitement, they may tend to try another cruise line or land based vacation instead now.

 

As a Shareholder I will be booking Oasis on my cruise next month. The Oasis sailing is not for another 2 years one never knows if this new rule about not combining might be recinded eventually so covering all bases :)

[TheMiz]

Hi I just called C&A and my Shareholder OBC now shows up. They e-mailed me my latest reservation info and there it is...however it shows up as 50.00 pp , not 100 for the cabin, not that it matters... it was just a little strange. However we get it is fine with me. It's the least I can get out of a tankkng stock I paid 40.00/share for..

 

 

I maybe a little lost , but where can you see the credit ?

[traveler/]

I maybe a little lost , but where can you see the credit ?

On your confirmation invoice, it shows as a SB code. For example SB06-$100 SGL OBC.

I always get this invoice emailed to me, print it out and take it on the cruise to verify my credits.

[moofus]

I maybe a little lost , but where can you see the credit ?

On the invoice; first column, under cruise charges, it's listed under the D200-pre cruise, and under the fuel -fuel supp charge

SBO2 $50 PP OBC

Then under guest 1 it has 0.00

and under guest 2 it has 0.00

But I am not concerned, I always get the credit even if its not so apparent on the invoice

[beachbuddy]

I maybe a little lost , but where can you see the credit ?

 

I find that the shareholder OBC doesn't always show up on the invoice that they email you but then again they usually email you the invoice when you first book, but if you call them later and ask for an updated invoice with the shareholder OBC showing, they will email it to you. Hope this helps.

[rolfecms]

On the invoice; first column, under cruise charges, it's listed under the D200-pre cruise, and under the fuel -fuel supp charge

SBO2 $50 PP OBC

Then under guest 1 it has 0.00

and under guest 2 it has 0.00

But I am not concerned, I always get the credit even if its not so apparent on the invoice

 

When you say invoice, is that something you see online or do they email it to you? What about if you've gone thru a TA?

[simra]

Would someone please post the email address for Linda Buchanan? I would really appreciate this information. Thank you.

 

Renee

[beachbuddy]

When you say invoice, is that something you see online or do they email it to you? What about if you've gone thru a TA?

 

If you went thru a TA I don't think you can call RCCL for an invoice to be emailed to you.......your going to have to go thru your TA. My current bookings were booked thru RCCL.

[traveler/]

When you say invoice, is that something you see online or do they email it to you? What about if you've gone thru a TA?

You don't see it online. If you booked direct with RCL, you can get it from them. If through a TA, have the TA send you the .pdf file. If I make any changes, I request a new one.