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  #1  
Old January 4th, 2013, 02:59 PM
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Arrow Splendor - Carnival Offering Full Refund if Desired

Do you have any additional information regarding problems with the Carnival Splendor? Just got e-mail offering full refund for 1-6-13 cruise because of damage to seal of propulsion shafts and 2 nights in Puerto Vallarta (for repairs)? but says no issue of health & safety. As some may remember the Splendor had an engine fire in the last 2 years requiring extensive dry dock with passengers stranded at sea for days (we had to reschedule because of this issue). The 900 number rep didn't have more information about how likely it would be for any possible delays in return date and time. What would you do, sail or ask for a refund?
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  #2  
Old January 4th, 2013, 03:34 PM
Topo Gigio Topo Gigio is offline
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Quote:
Originally Posted by qsuzi View Post
Do you have any additional information regarding problems with the Carnival Splendor? Just got e-mail offering full refund for 1-6-13 cruise because of damage to seal of propulsion shafts and 2 nights in Puerto Vallarta (for repairs)? but says no issue of health & safety. As some may remember the Splendor had an engine fire in the last 2 years requiring extensive dry dock with passengers stranded at sea for days (we had to reschedule because of this issue). The 900 number rep didn't have more information about how likely it would be for any possible delays in return date and time. What would you do, sail or ask for a refund?

Sail! if your cruise lasts longer it's on tha house
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Nordic Prince (1983)
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Serenade of the Seas
Noordam
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Carnival Destiny
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Carnival Splendor
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  #3  
Old January 4th, 2013, 03:39 PM
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I would take the refund. Fellow passengers tend to get a little antsy when the ship doesn't follow the itinerary they booked, but usually worse when the change takes place after they sail.

  #4  
Old January 4th, 2013, 03:40 PM
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I would go, 2 days in PV is better then 2 days in Cabo and with the history of the Splendor you know Carnival is scheduled it so it will be ready to go and should be no problems. They don't want another PR disaster like the engine room fire....err....smoke incident....of 2010.
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Carnival Dream (Orlando) May 25, 2013 - Exotic Western
Carnival Splendor (Long Beach) January 8, 2012 - Mexican Riviera
Carnival Splendor (Long Beach) May 8, 2011 - Mexican Riviera
Carnival Conquest (Galveston) May 9, 2010 - Western Carribean
Carnival Legend (Tampa) May 10 2009 - Western Carribean
Carnival Pride (Long Beach) May 16, 2004 - Mexican Riviera

Last edited by sbnuggie; January 4th, 2013 at 03:40 PM.

  #5  
Old January 4th, 2013, 04:01 PM
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We were on the 12/9 sailing and had problems. Our original iten was two days Cabo and one day PV. We went to PV first and stayed overnight till 3 pm. then went to Cabo the next mourning. We really enjoyed the overnight stay in PV. The ship stayed at the dock and you could come and go all night if you wanted. Plus there is alot more to do in PV then Cabo.

  #6  
Old January 4th, 2013, 04:07 PM
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I would still go. You will be docked overnight in P.V. as opposed to having to tender back to the ship in Cabo. This way you can experience a little night life in P.V.

  #7  
Old January 4th, 2013, 04:08 PM
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Quote:
Originally Posted by welldone60 View Post
We were on the 12/9 sailing and had problems. Our original iten was two days Cabo and one day PV. We went to PV first and stayed overnight till 3 pm. then went to Cabo the next mourning. We really enjoyed the overnight stay in PV. The ship stayed at the dock and you could come and go all night if you wanted. Plus there is alot more to do in PV then Cabo.
That is ideal in my opinion. overnight at the dock in PV, so much more to do/see in PV then cabo, but I know carnival isn't making any money on the casino or drinks if they stay in port so its rare when it does happen.
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Carnival Dream (Orlando) May 25, 2013 - Exotic Western
Carnival Splendor (Long Beach) January 8, 2012 - Mexican Riviera
Carnival Splendor (Long Beach) May 8, 2011 - Mexican Riviera
Carnival Conquest (Galveston) May 9, 2010 - Western Carribean
Carnival Legend (Tampa) May 10 2009 - Western Carribean
Carnival Pride (Long Beach) May 16, 2004 - Mexican Riviera

  #8  
Old January 4th, 2013, 04:11 PM
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WOW...hope they get this fixed before the 19th! Don't want to get stuck heading to Hawaii!
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Cove Balcony, Carnival Dream: Partitions opened for cabins 2337/2341

  #9  
Old January 4th, 2013, 04:13 PM
Topo Gigio Topo Gigio is offline
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Quote:
Originally Posted by Cricket63 View Post
WOW...hope they get this fixed before the 19th! Don't want to get stuck heading to Hawaii!
I won't be a happy camper if I get stuck in the middle of the Pacific
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Nordic Prince (1983)
Enchantment of the Seas(2007)
Serenade of the Seas
Noordam
Caribbean Princess
Carnival Destiny
Norwegian Pearl
Carnival Valor (2008)
Ruby Princess (inaugural)
Carnival Splendor
Independence of the Seas
Liberty of the Seas (2009)
Carnival Liberty
Eurodam
Radiance of the Seas
Mariner of the Seas
Carnival Freedom
Carnival Triumph
Navigator of the Seas (TA)
Carnival Dream
Celebrity Solstice (2010)
Costa Fortuna
Summit
Norwegian Dawn
Carnival Glory (2011)
Brilliance of the Seas (2012): *Diamond cruise*
Mariner of the Seas (TA)
Liberty of the Seas
Carnival Breeze( Sept 2013)
Carnival Conquest 09/2013: *Platinum Cruise*
Serenade of the Seas (TA) 11/2013
Carnival Sunshine 01/2014
Independence of the Seas 03/2014

Adventure of the Seas 04/2014
Oasis of the Seas Transatlantic 10/2014
Quantum of the Seas Transatlantic 11/2014

  #10  
Old January 4th, 2013, 04:30 PM
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Quote:
Originally Posted by Topo Gigio View Post
I won't be a happy camper if I get stuck in the middle of the Pacific
Us either! But I do hope they get it fixed so the others don't have to cancel their vacations!
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Where to next???

Carnival Sensation 1999
Regal Empress 2000
Carnival Victory 2001
Carnival Triumph 2002
Carnival Victory 2002
Carnival Spirit 2002
Carnival Sensation 2003
Carnival Miracle 2004
Costa Magica 2005
Royal Caribbean Sovereign of the Seas 2005
Celebrity Century 2006
NCL Pride of America 2007
Carnival Fascination 2008
Carnival Fascination 2009
Carnival Fantasy 2010
Carnival Dream 2011
Carnival Legend 2012
Carnival Dream 2012
Carnival Splendor 2013


Cove Balcony, Carnival Dream: Partitions opened for cabins 2337/2341

  #11  
Old January 4th, 2013, 04:30 PM
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Quote:
Originally Posted by qsuzi View Post
do you have any additional information regarding problems with the carnival splendor? just got e-mail offering full refund for 1-6-13 cruise because of damage to seal of propulsion shafts and 2 nights in puerto vallarta (for repairs)? But says no issue of health & safety. as some may remember the splendor had an engine fire in the last 2 years requiring extensive dry dock with passengers stranded at sea for days (we had to reschedule because of this issue). the 900 number rep didn't have more information about how likely it would be for any possible delays in return date and time. What would you do, sail or ask for a refund?

This doesn't make sense. Either they are sailing or they aren't. What would refunds to select passengers do? Are they implying there is a chance the ship may break down and giving people the option up front? What about people on the following sailing, like ME!!!!
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Last edited by QTPieRye; January 4th, 2013 at 04:32 PM. Reason: change

  #12  
Old January 4th, 2013, 04:44 PM
4realrod 4realrod is offline
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Default No worries

We are going on 6 January and glad for 2 days in PV. They need to replace the seals on the shaft and it is more expeditious to do it in PV and they don't have to delay the sailing. The ship will return and be ready to go on 13 January.

  #13  
Old January 4th, 2013, 05:07 PM
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Bail out now!! We were stuck on the Destiny with propulsion problems (long, long after all the propulsion problems were reported to be resolved). Worst cruise ever.
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  #14  
Old January 4th, 2013, 05:11 PM
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Quote:
Originally Posted by sbnuggie View Post
I would go, 2 days in PV is better then 2 days in Cabo and with the history of the Splendor you know Carnival is scheduled it so it will be ready to go and should be no problems. They don't want another PR disaster like the engine room fire....err....smoke incident....of 2010.
Ditto, two days in PV would make it possible to enjoy the nightlife and I don't gamble so the ship's casino being closed in port overnight wouldn't bother me but that could be a deal breaker for some who've booked this cruise.

  #15  
Old January 4th, 2013, 05:15 PM
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Arrow

Quote:
Originally Posted by 4realrod View Post
We are going on 6 January and glad for 2 days in PV. They need to replace the seals on the shaft and it is more expeditious to do it in PV and they don't have to delay the sailing. The ship will return and be ready to go on 13 January.
My TA says it is not usual for Carnival to offer full refunds (sometimes a credit for port changes) so still concerned that this is a routine fix with very low probability of delays or more serious. What are you basing your opinion on?
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RCCL Jewel OTS 6-12-15 Alaska
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  #16  
Old January 4th, 2013, 05:19 PM
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Quote:
Originally Posted by 4realrod View Post
We are going on 6 January and glad for 2 days in PV. They need to replace the seals on the shaft and it is more expeditious to do it in PV and they don't have to delay the sailing. The ship will return and be ready to go on 13 January.
Thanks I mis-read the original post! We love the option of staying overnight in P.V. and would definitely not take the refund!
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Carnival Liberty 01/11/2014
Carnival Splendor 01/13/2013
Carnival Splendor 01/08/2012
Carnival Spirit 01/09/2011
Carnival Conquest 09/19/2004
Carnival Paradise - 1989

  #17  
Old January 4th, 2013, 05:20 PM
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You would think with all the problems with the purpolision system, on 12/9 cruise, you would think they would have got it fixed on our cruise. But I guess not.

With the seal leaking is it pouring oil into the ocean or water into the ship?
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  #18  
Old January 4th, 2013, 05:35 PM
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If your time limited take the refund. Had a friend that was at port for the unexpected 3 days instead of 2 on another line. Something about having to have a unexpected part flown in.

Especially being the Splendor.

  #19  
Old January 4th, 2013, 05:49 PM
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Quote:
Originally Posted by qsuzi View Post
My TA says it is not usual for Carnival to offer full refunds (sometimes a credit for port changes) so still concerned that this is a routine fix with very low probability of delays or more serious. What are you basing your opinion on?
For them to be offering full refunds freely, it smells like they're not disclosing something.

  #20  
Old January 4th, 2013, 05:54 PM
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Quote:
Originally Posted by Cruizinman View Post
If your time limited take the refund. Had a friend that was at port for the unexpected 3 days instead of 2 on another line. Something about having to have a unexpected part flown in.

Especially being the Splendor.
She ended up going back into service a full month after they said she would after the fire, in Feb of 10 instead of January.

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