Splendor - Carnival Offering Full Refund if Desired

[qsuzi]

Do you have any additional information regarding problems with the Carnival Splendor? Just got e-mail offering full refund for 1-6-13 cruise because of damage to seal of propulsion shafts and 2 nights in Puerto Vallarta (for repairs)? but says no issue of health & safety. As some may remember the Splendor had an engine fire in the last 2 years requiring extensive dry dock with passengers stranded at sea for days (we had to reschedule because of this issue). The 900 number rep didn't have more information about how likely it would be for any possible delays in return date and time. What would you do, sail or ask for a refund?

[Topo Gigio]

Originally Posted by qsuzi

Do you have any additional information regarding problems with the Carnival Splendor? Just got e-mail offering full refund for 1-6-13 cruise because of damage to seal of propulsion shafts and 2 nights in Puerto Vallarta (for repairs)? but says no issue of health & safety. As some may remember the Splendor had an engine fire in the last 2 years requiring extensive dry dock with passengers stranded at sea for days (we had to reschedule because of this issue). The 900 number rep didn't have more information about how likely it would be for any possible delays in return date and time. What would you do, sail or ask for a refund?

Sail! if your cruise lasts longer it's on tha house

[MrPete]

I would take the refund. Fellow passengers tend to get a little antsy when the ship doesn't follow the itinerary they booked, but usually worse when the change takes place after they sail.

[sbnuggie]

I would go, 2 days in PV is better then 2 days in Cabo and with the history of the Splendor you know Carnival is scheduled it so it will be ready to go and should be no problems. They don't want another PR disaster like the engine room fire....err....smoke incident....of 2010.

[welldone60]

We were on the 12/9 sailing and had problems. Our original iten was two days Cabo and one day PV. We went to PV first and stayed overnight till 3 pm. then went to Cabo the next mourning. We really enjoyed the overnight stay in PV. The ship stayed at the dock and you could come and go all night if you wanted. Plus there is alot more to do in PV then Cabo.

[gfy012]

I would still go. You will be docked overnight in P.V. as opposed to having to tender back to the ship in Cabo. This way you can experience a little night life in P.V.

[sbnuggie]

Originally Posted by welldone60

We were on the 12/9 sailing and had problems. Our original iten was two days Cabo and one day PV. We went to PV first and stayed overnight till 3 pm. then went to Cabo the next mourning. We really enjoyed the overnight stay in PV. The ship stayed at the dock and you could come and go all night if you wanted. Plus there is alot more to do in PV then Cabo.

That is ideal in my opinion. overnight at the dock in PV, so much more to do/see in PV then cabo, but I know carnival isn't making any money on the casino or drinks if they stay in port so its rare when it does happen.

[Cricket63]

WOW...hope they get this fixed before the 19th! Don't want to get stuck heading to Hawaii!

[Topo Gigio]

Originally Posted by Cricket63

WOW...hope they get this fixed before the 19th! Don't want to get stuck heading to Hawaii!

I won't be a happy camper if I get stuck in the middle of the Pacific

[Cricket63]

Originally Posted by Topo Gigio

I won't be a happy camper if I get stuck in the middle of the Pacific

Us either! But I do hope they get it fixed so the others don't have to cancel their vacations!

[QTPieRye]

Originally Posted by qsuzi

do you have any additional information regarding problems with the carnival splendor? just got e-mail offering full refund for 1-6-13 cruise because of damage to seal of propulsion shafts and 2 nights in puerto vallarta (for repairs)? But says no issue of health & safety. as some may remember the splendor had an engine fire in the last 2 years requiring extensive dry dock with passengers stranded at sea for days (we had to reschedule because of this issue). the 900 number rep didn't have more information about how likely it would be for any possible delays in return date and time. What would you do, sail or ask for a refund?

This doesn't make sense. Either they are sailing or they aren't. What would refunds to select passengers do? Are they implying there is a chance the ship may break down and giving people the option up front? What about people on the following sailing, like ME!!!!

[4realrod]

We are going on 6 January and glad for 2 days in PV. They need to replace the seals on the shaft and it is more expeditious to do it in PV and they don't have to delay the sailing. The ship will return and be ready to go on 13 January.

[ronandannette]

Bail out now!! We were stuck on the Destiny with propulsion problems (long, long after all the propulsion problems were reported to be resolved). Worst cruise ever.

[sanmarcosman]

Originally Posted by sbnuggie

I would go, 2 days in PV is better then 2 days in Cabo and with the history of the Splendor you know Carnival is scheduled it so it will be ready to go and should be no problems. They don't want another PR disaster like the engine room fire....err....smoke incident....of 2010.

Ditto, two days in PV would make it possible to enjoy the nightlife and I don't gamble so the ship's casino being closed in port overnight wouldn't bother me but that could be a deal breaker for some who've booked this cruise.

[qsuzi]

Originally Posted by 4realrod

We are going on 6 January and glad for 2 days in PV. They need to replace the seals on the shaft and it is more expeditious to do it in PV and they don't have to delay the sailing. The ship will return and be ready to go on 13 January.

My TA says it is not usual for Carnival to offer full refunds (sometimes a credit for port changes) so still concerned that this is a routine fix with very low probability of delays or more serious. What are you basing your opinion on?

[QTPieRye]

Originally Posted by 4realrod

We are going on 6 January and glad for 2 days in PV. They need to replace the seals on the shaft and it is more expeditious to do it in PV and they don't have to delay the sailing. The ship will return and be ready to go on 13 January.

Thanks I mis-read the original post! We love the option of staying overnight in P.V. and would definitely not take the refund!

[deborahjo]

You would think with all the problems with the purpolision system, on 12/9 cruise, you would think they would have got it fixed on our cruise. But I guess not.

With the seal leaking is it pouring oil into the ocean or water into the ship?

[Cruizinman]

If your time limited take the refund. Had a friend that was at port for the unexpected 3 days instead of 2 on another line. Something about having to have a unexpected part flown in.

Especially being the Splendor.

[MrPete]

Originally Posted by qsuzi

My TA says it is not usual for Carnival to offer full refunds (sometimes a credit for port changes) so still concerned that this is a routine fix with very low probability of delays or more serious. What are you basing your opinion on?

For them to be offering full refunds freely, it smells like they're not disclosing something.

[MrPete]

Originally Posted by Cruizinman

If your time limited take the refund. Had a friend that was at port for the unexpected 3 days instead of 2 on another line. Something about having to have a unexpected part flown in.

Especially being the Splendor.

She ended up going back into service a full month after they said she would after the fire, in Feb of 10 instead of January.